Salesforce Solution Architect

Job Title: Salesforce Solution Architect

Full Time

Remote

Who We’re Looking for
We are seeking a Salesforce Solution Architect to help build our Salesforce Practice, including our Salesforce consulting & delivery capabilities and working together with our Sales team to support their efforts for aggressive growth.

As a Solution Architect, you will own the integrity and strength of the solutions recommended. You’ll be acting as a trusted advisor to our team and clients, and an effective mentor for other Salesforce professionals working alongside you. You will need a deep understanding of the Salesforce platform but just as importantly, top-notch people skills to get your ideas and solutions across to stakeholders and gain integrity to get your visions built into successful solutions.

This is a varied delivery leadership role, with the following responsibilities:

· Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions,

· Translates business requirements into well-architected solutions and provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality,

· Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,

· Groom and refine the Salesforce product backlog for clients, in liaison with stakeholders on the project,

· Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and CRM platform solutions,

· Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes,

· Provide guidance on user story writing style,

· Ensure success and acceptance criteria are defined for each story,

· Describe and illustrate designs with appropriate justifications,

· Design and oversee the execution of test plans to ensure a quality solution is delivered,

· Collaborative project and workstream planning,

· Provide hands-on, expert-level technical assistance to coach and mentor junior technical and functional team members

· Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions

· Provide expertise during sales efforts to estimate the technical level of effort

· Participate in marketing events (e.g. sales meetings)

Qualifications

· At least 5+ years’ experience in a leading role in delivering Salesforce projects,

· Excellent communication skills, written, verbal, and interactive when online,

· Minimum Salesforce certified (of course, more is desirable):

o Administrator

o Sales Cloud Consultant

o Service Cloud Consultant

Knowledge, Skills, and Abilities

· A pro-active personality, with a can-do attitude,

· Excellent relationship-building skills,

· Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results,

· Available and responsive to question, clarifications, and instructions

· Ability to tailor communication to multiple audiences at all levels

· A self-starter, experienced in leading projects or delivery work streams

· Outstanding written communication skills

· Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence

· A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy

· Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of Salesforce professionals

Nice To Haves

· Experience with Clariti

· Experience working in Public Sector, specifically Permit, Licensing & Inspections (PLI)

· Experience in Health Care/Insurance

· Experience with DocuSign, ideally CLM

· Salesforce Public Sector Foundations experience

· Bachelor’s / Postgraduate degree or professional qualification in Business, Computer Science, Marketing, Finance or a similar field of study,

· Salesforce Designer certifications,

· Salesforce Architecture certifications,

· Active in the Salesforce community.

Job Type: Full-time

Pay: $140,000.00 - $150,000.00 per year

Work Location: Remote