Job details

Customer Success Associate: Southeast Region - 48K base + 16K Commission + Equity

SAM Labs is an award-winning EdTech start-up seeking a Customer Success Associate to enhance educator engagement and implement STEAM and Coding products in classrooms across the Southeast Region.

Skills

Experience in EdTech, Customer Success, or Sales
Strong communication and interpersonal skills
Ability to analyze data and customer feedback
Proficient in managing tech platforms

Responsibilities

Own communication with customer districts and schools post-purchase
Support teachers for effective implementation and usage of products
Retain customer accounts through renewals and upselling
Deliver onboarding and check-ins for customers
Collect and analyze customer feedback for continuous improvement

Education

Experience teaching STEAM or Coding in K-12 education

Benefits

Equity options
Flexible work environment
Opportunities for professional development

To read the complete job description, please click on the ‘Apply’ button

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CEO of SAM Labs

Joachim Horn

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By SAM Labs

SAM Labs is a startup offering app-enabled construction kits that empower users of all ages to explore STEM, engage in play, and create with technology and the Internet of Things.

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