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Customer Support Representative

Sam's Club is hiring for Customer Support RepresentativeSam's Club representatives are dedicated to ensuring that shoppers have a delightful experience, providing assistance with inquiries, returns, and product knowledge.Responsibilities:• Communicate with your customers by providing useful and relevant information about your products and services.• Earn a reputation for excellent customer service by promptly and efficiently handling returns, exchanges, and complaints.• Ensuring customer transactions are handled smoothly and keeping proper documentation is essential for managing a business.• Help with acquiring and renewing memberships by providing necessary information about the benefits and privileges offered, ensuring smooth and efficient processing.• Our top priority is to guarantee that our customers receive supreme satisfaction and exceptional customer service.Qualifications:• Effective communication and strong interpersonal abilities are highly valuable in the professional world.• Previous experience in customer service or retail is desired.• Familiarity with the merchandise and store policies is essential for all store employees.• A high school diploma or an equivalent qualification is a requirement for many jobs.• Maintaining a calm and collected disposition while dealing with challenging circumstances is a crucial quality to possess in any workplace.About Company:Sam's Club is a warehouse retail club that functions as a subsidiary of Walmart Inc. Established by Sam Walton back in 1983, the very first Sam's Club opened its doors in Oklahoma. Offering exclusive member rates, Sam's Club is renowned for its vast selection of items, ranging from groceries to electronics, furniture, and beyond.Sam's Club takes pride in delivering superior products and outstanding customer service to its members, with several branches situated in the United States and worldwide.The number of individuals employed by Sam's Club in the United States totals approximately 110,000.Sam's Club, operating under Walmart Inc., shares the same objective of giving people access to savings and better living. By providing value to its members and showing dedication to sustainability and community welfare, the company has become a favorite among budget-friendly shoppers.
Sam's Club Glassdoor Company Review
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Sam's Club DE&I Review
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CEO of Sam's Club
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Christopher Nicholas
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Average salary estimate

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$23 / HOURLY (est.)
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$21
$24

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Sam’s Club is home to more than 100,000 associates in nearly 600 locations all working together to provide great service and value to our members. By providing innovative products, a shopping experience infused with digital solutions such as Scan ...

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Full-time, on-site
DATE POSTED
August 7, 2024

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