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(USA) Forklift-Merchandising Associate - job 1 of 3

Position Summary...What you'll do...Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.Operates forklift following Company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets.Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow; following company policy and procedures for utilizing equipment appropriately; merchandising; working inventory exceptions; correcting shelf capacities; and completing and retaining required paperwork, logs, and other documentation.Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management.Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area; stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; maintaining modular integrity; receiving, sorting, staging, and delivering merchandise; ensuring prominent display of promotional and seasonal merchandise; processing defective merchandise; following company and regulatory policies and procedures for sanitation and food safety; and monitoring the area of shrink, security risks, and safety.Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging; ensuring products are selected and staged according to company policy and procedures; ensuring Merchandising Associates pick orders within acceptable timeframe and are staged properly; and performing occasional audits for accuracy.Inventory: Handles, moves, and displays goods in safe and correct ways. Tracks goods, maintains in-stock levels, and controls shrinkage in a timely manner. Reports poor inventory practices and low in-stock levels in assigned area. Uses inventory tools and equipment in safe and correct ways.Forklift: Operates and maintains forklifts in safe and correct ways. Reports poor or unsafe conditions or practices in assigned areas. Tells Management when forklifts are not in proper working order.Technology: Proactively identifies Customers who need help, actively engages them, and assists them with Technology services and items. Models and helps others with technology services. Identifies shrink opportunities and problems with products, services and work areas, and takes steps to fix the problem. Properly maintains equipment and ensures products are organized and stocked in correct ways, and promptly fixes any problems.Leadership ExpectationsRespect for the Individual: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through culture of belonging; creates equitable opportunities for associates to thrive and perform; helps to attract the best, diverse talent.Respect for the Individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.Respect for the Individual: Strengthens the team by helping, developing and mentoring others; recognizes others' contributions and accomplishments.Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around usAct with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.Service to the Customer/Member: Delivers results while putting the customer first.Service to the Customer/Member: Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience.Strive for Excellence: Drives continuous improvements; is open to and uses new technologies and skills; and supports others through change.At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!• Health benefits include medical, vision and dental coverage• Financial benefits include 401(k), stock purchase and company-paid life insurance• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .The hourly wage range for this position is $18.00 to $25.00*• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.90 days of prior experience with Forklift Certification. Ability to safely utilize pallet jacks.Must be 18 years of age or older.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Customer Service, Retail Experience, Supervising a teamPrimary Location...2709 Walton Way, Marion, IL 62959-4901, United States of America
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What You Should Know About (USA) Forklift-Merchandising Associate, Sam's Club

Are you ready to jump into an exciting role as a Forklift-Merchandising Associate at Sam's Club in Marion, IL? This position is all about being an essential part of our team, operating forklifts safely and efficiently to ensure our merchandise is stocked and organized just right. In this dynamic job, you'll work closely with managers, co-workers, and customers to make sure everything runs smoothly. You'll receive and stock merchandise from various distribution centers, manage inventory flow, and maintain our store's safety standards. But it doesn't stop there! You’ll also be helping our members by guiding them with self-service technology and assisting with their purchasing decisions. Every day will bring new challenges as you maintain the sales floor, freshness, and safety of our products while promoting our incredible services. Plus, at Sam's Club, we care about your well-being with great health, financial benefits, and even education programs to thrive in your career. If you're ready to act with integrity, put customers first, and strive for excellence in a supportive environment, apply today and join our mission to help our members live better!

Frequently Asked Questions (FAQs) for (USA) Forklift-Merchandising Associate Role at Sam's Club
What are the responsibilities of a Forklift-Merchandising Associate at Sam's Club?

As a Forklift-Merchandising Associate at Sam's Club, your primary responsibilities include safely operating the forklift to move and position merchandise pallets, receiving and stocking goods, managing inventory flow, and maintaining safety standards on the sales floor. You will also assist members with technology, support their purchasing decisions, and ensure a clutter-free and organized environment.

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What qualifications do I need to become a Forklift-Merchandising Associate at Sam's Club?

To qualify for the Forklift-Merchandising Associate position at Sam's Club, you need a minimum of 90 days of prior experience with Forklift Certification. Additionally, you should be able to safely use pallet jacks and be at least 18 years old. While customer service and retail experience are preferred, they aren't required to apply.

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What benefits can I expect as a Forklift-Merchandising Associate at Sam's Club?

At Sam's Club, Forklift-Merchandising Associates enjoy a comprehensive benefits package. This includes health benefits such as medical, vision, and dental coverage, as well as financial benefits like a 401(k) plan, stock purchase options, and paid time off. Not to mention, the Live Better U program offers education benefits ranging from high school completion to bachelor’s degrees, fully covered by Walmart!

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How does the pay structure work for a Forklift-Merchandising Associate at Sam's Club?

The hourly wage range for the Forklift-Merchandising Associate position at Sam's Club varies from $18.00 to $25.00, depending on your experience and qualifications. Additional compensation premiums may apply, based on schedule, facility requirements, or exceptional work performed, ensuring you are rewarded fairly for your efforts.

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What does a typical day look like for a Forklift-Merchandising Associate at Sam's Club?

A typical day for a Forklift-Merchandising Associate at Sam's Club involves operating a forklift safely, managing incoming merchandise, stocking shelves, and engaging with customers in a friendly manner. You'll work alongside your team to keep the sales floor organized, assist members with their shopping needs, and uphold company standards and safety procedures—all while constantly adapting to new challenges and tasks!

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Common Interview Questions for (USA) Forklift-Merchandising Associate
What experience do you have operating a forklift?

In answering this question, highlight your prior experience with forklifts, mentioning the duration of your experience, the types of forklifts you've operated, and any safety certifications you hold. Be sure to express your commitment to safety and efficiency while sharing specific examples from previous positions.

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How do you prioritize your tasks as a Forklift-Merchandising Associate?

Demonstrate your organizational skills by outlining your approach to task management. Discuss how you assess the urgency of tasks, collaborate with teammates, and adapt to changes. Provide examples of how you've successfully managed multiple responsibilities in previous roles.

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How would you handle a difficult customer at Sam's Club?

Illustrate your customer service skills by describing a past experience with a difficult customer. Focus on how you empathized with their concerns, communicated effectively, and worked towards a resolution that satisfied both the customer and the company's standards.

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What safety protocols should you follow when operating a forklift?

Discuss essential safety protocols, such as conducting pre-operation inspections, knowing your surroundings, following safe lifting techniques, and complying with company policies. Emphasize your commitment to maintaining safety in the workplace and your ability to identify and report any hazardous situations.

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Can you provide an example of problem-solving in a retail environment?

Share a specific situation where you faced a challenge in a previous retail role and required problem-solving skills to overcome it. Describe your thought process, the steps you took to address the issue, and the positive outcome that followed.

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How do you ensure accuracy when fulfilling orders?

Discuss the importance of attention to detail and the steps you take to ensure accuracy in order fulfillment, such as double-checking items against the order list, following company procedures, and using technology effectively. Highlight any specific tools or methods you have used in previous roles.

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What motivates you to succeed as a Forklift-Merchandising Associate?

Reflect on your personal motivations, whether it's a desire to help others, achieve team goals, or develop your skills. Share how these motivations align with the values at Sam's Club and contribute to creating a positive workplace culture.

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How adaptable are you to changes in work processes or team dynamics?

Emphasize your flexibility and willingness to embrace change. Provide examples of how you have adapted to new processes or team structures, discussing how this adaptability leads to positive outcomes and a better team environment.

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What role does teamwork play in the success of a Forklift-Merchandising Associate?

Highlight the importance of teamwork in your role, discussing how collaboration, communication, and support contribute to efficient operations and exceptional customer service. Share specific examples from past experiences that demonstrate your ability to work well with others.

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How do you keep up with inventory management and merchandise presentation?

Discuss your familiarity with inventory control practices and merchandising standards. Explain your approach to keeping merchandise organized, maintaining stock levels, and following company guidelines while ensuring a visually appealing presentation for customers.

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Sam’s Club is home to more than 100,000 associates in nearly 600 locations all working together to provide great service and value to our members. By providing innovative products, a shopping experience infused with digital solutions such as Scan ...

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Full-time, on-site
DATE POSTED
December 1, 2024

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