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(USA) Merchandising

Position Summary... Do you like to work on your feet and keep things neat and organized? Our merchandising & stocking associates connect all of the dots to make sure members can find everything they have on their shopping list. From every day needs to special occasions, members need you, as their mini tour guide, to take them that special product. Depending on the shift you work, your job could include moving inventory in the backroom, unloading trucks, fulfilling club pick-up orders or helping members while stocking shelves. From unloading trucks in the summer to filling ice cream in the freezer, this fast-paced job can be physically demanding - it’s like being paid to go to the gym! Be a part of a great team with a common goal – making sure members can find more of what they love, for less.You will sweep us off our feet if:• You thrive in fast-paced environments• You keep member satisfaction as your top priority• You’re comfortable with change and quickly adapt to different work scenarios• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence• You are able to pick up boxes and other heavy objects weighing more than 25 poundsYou will make an impact by:• Promptly unloading trucks• Assisting fellow associates as needed throughout the store• Sorting and stocking products on shelves and in the backroom• Engaging with vendors and drivers with a positive attitude• Maintaining a clean, neat, and member-ready areaThe merchandising & stocking associate role is a great way to start a fulfilling career at Sam’s Club. Apply now!The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do...Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self- service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management.Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high-shrink merchandise.Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures; and ensuring prominent display of promotional and seasonal merchandise.Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging; and ensuring products are selected and staged according to company policy and procedures.At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!-Health benefits include medical, vision and dental coverage-Financial benefits include 401(k), stock purchase and company-paid life insurance-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.The hourly wage range for this position is $17.00 to $24.00*• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Primary Location...8050 N 124Th Street, Milwaukee, WI 53224-4200, United States of America
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Average salary estimate

$42660 / YEARLY (est.)
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$35400K
$49920K

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What You Should Know About (USA) Merchandising, Sam's Club

Join Sam’s Club in Milwaukee, WI as a Merchandising & Stocking Associate, where your passion for helping others and keeping things organized can truly shine! If you love to keep active on the job and enjoy a fast-paced environment, this role could be perfect for you. You’ll become an essential part of our vibrant team, working to ensure that every member can easily find what they need, whether it’s their daily essentials or something special for an occasion. Your tasks might include unloading trucks, stocking shelves, and even facilitating club pickup orders. It's like working out while being paid! We’re looking for someone who thrives under pressure, adapts quickly to change, and finds joy in solving problems. You’ll also be a friendly face for our members, providing excellent service and guidance. Imagine walking through the aisles, knowing you played a key role in keeping everything neat and accessible. From maintaining a clean workspace to assisting fellow associates, every day brings new challenges and opportunities for teamwork. Plus, you’ll enjoy a range of benefits including competitive pay, health coverage, and even educational programs like Live Better U. Ready to join us in making members feel valued and satisfied? Apply now and start your journey with Sam’s Club!

Frequently Asked Questions (FAQs) for (USA) Merchandising Role at Sam's Club
What are the main responsibilities of a Merchandising & Stocking Associate at Sam’s Club?

As a Merchandising & Stocking Associate at Sam’s Club in Milwaukee, your primary responsibilities will include unloading trucks, stocking shelves, fulfilling club pickup orders, and assisting members with their shopping needs. You'll maintain a clean, organized environment and ensure products are properly displayed while also engaging with vendors and fellow associates to enhance the shopping experience.

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What qualifications are needed to become a Merchandising & Stocking Associate at Sam’s Club?

To qualify for the Merchandising & Stocking Associate position at Sam’s Club in Milwaukee, you should be comfortable lifting boxes over 25 pounds, thrive in fast-paced environments, and have strong problem-solving skills. While there are no formal education requirements, a positive attitude and dedication to member satisfaction are essential for success in this role.

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What benefits can I expect as a Merchandising & Stocking Associate at Sam’s Club?

When you join Sam’s Club as a Merchandising & Stocking Associate, you'll receive competitive pay, performance-based bonuses, and an array of benefits including health insurance, 401(k), paid time off, and educational programs like Live Better U that cover tuition for various degrees. These benefits aim to support your well-being and career advancement.

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How does the work environment look for a Merchandising & Stocking Associate at Sam’s Club?

The work environment for a Merchandising & Stocking Associate at Sam’s Club in Milwaukee is dynamic and physically active. You'll be on your feet as you interact with products and members, creating a vibrant atmosphere. Team collaboration is emphasized, making it a great place to build relationships while ensuring the store runs smoothly.

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Can a Merchandising & Stocking Associate advance within Sam’s Club?

Absolutely! Starting as a Merchandising & Stocking Associate at Sam’s Club can be a gateway to various career paths within the company. Many associates move into leadership roles or specialized positions, and with the support of educational benefits like Live Better U, you can enhance your skills and qualifications to advance your career.

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Common Interview Questions for (USA) Merchandising
How do you prioritize tasks in a busy retail environment?

In a busy retail environment, prioritizing tasks involves assessing what needs immediate attention, like replenishing stock or helping a member find an item. I usually create a quick mental list of priorities based on the store's demands and member needs, ensuring that I’m maintaining a focus on member satisfaction while efficiently managing my responsibilities.

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What experience do you have with inventory management?

My experience with inventory management includes helping to stock shelves, organizing backroom inventory, and ensuring that products are rotated and displayed properly. I understand the importance of maintaining accuracy in inventory counts and enjoy the challenge of keeping everything organized and readily available for members.

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Can you describe a time when you dealt with a difficult member issue?

Certainly! In a previous position, a member was frustrated because an item they wanted was out of stock. I listened to their concerns, apologized for the inconvenience, and offered to check in the back for any additional stock. I also suggested alternative products they might like. The member left satisfied, knowing I took extra steps to help them.

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How would you handle working in a team with differing personalities?

I believe that acknowledging and valuing each team member's strengths is key to successful collaboration. I try to keep an open line of communication to understand differences, and I focus on our common goals to enhance teamwork. It's important to be flexible and adapt to different working styles to foster a positive experience.

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What does excellent customer service mean to you?

Excellent customer service means anticipating needs and exceeding expectations. It's about being approachable, informative, and willing to assist in any way to make the shopping experience pleasant for each member. Building rapport and being genuinely helpful can go a long way in ensuring member satisfaction.

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How do you stay motivated during physically demanding tasks?

I stay motivated during physically demanding tasks by setting small, achievable goals throughout my shift. Focusing on completing one task at a time keeps my energy up, and I remind myself of the positive impact my work has on our members' experiences. Being part of a team also keeps my spirits high.

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Describe how you ensure safety in the workplace.

I ensure safety in the workplace by adhering to all company policies and procedures, conducting safety sweeps, and being vigilant about my surroundings. If I notice any unsafe conditions or practices, I report them to management immediately. It's essential to promote safety not just for myself but for all associates and members.

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How do you adapt to changes in the work environment?

I embrace changes in the work environment as opportunities to learn and grow. I maintain a positive attitude and stay flexible, adjusting my workflow to accommodate new tasks or methods. I find that being open to feedback and learning from experiences helps me adapt quickly.

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What skills do you think are most important for a Merchandising & Stocking Associate?

Key skills for a Merchandising & Stocking Associate include strong organizational abilities, the capacity to work efficiently under pressure, good problem-solving aptitude, and excellent communication skills. Being physically capable of lifting and moving products is important, but interpersonal skills to assist members are equally vital.

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Why do you want to work as a Merchandising & Stocking Associate at Sam’s Club?

I want to work as a Merchandising & Stocking Associate at Sam’s Club because of my passion for customer service and my desire to contribute to a team that values member satisfaction. I admire Sam’s Club for its community-oriented approach and commitment to offering quality products at affordable prices.

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Sam’s Club is home to more than 100,000 associates in nearly 600 locations all working together to provide great service and value to our members. By providing innovative products, a shopping experience infused with digital solutions such as Scan ...

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DATE POSTED
December 3, 2024

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