Customer Service Rep(07019) - 1140 Galaxy Dr. NE, Suite H

As a Customer Service Representative at Team Seattle Domino’s, you will greet customers, take their orders, process payments, and ensure product quality meets our high standards. Additionally, keeping the workspace clean and organized is a key responsibility. It's not just about making pizzas; it's about fostering a positive customer experience, making each visit memorable.

While prior experience in customer service is a plus, it’s not mandatory for the Customer Service Representative role at Team Seattle Domino’s. We value personality and a willingness to learn as much as experience. If you're friendly, reliable, and eager to help others, we want you on our team!

Customer Service Representatives at Team Seattle Domino’s start earning $17.00 per hour, plus tips. We believe in rewarding our team members for their hard work, providing not only competitive pay but also benefits like medical, vision, and dental for qualifying employees.

Team Seattle Domino’s offers flexible working hours for our Customer Service Representatives. Shifts may vary, but we ensure that work-life balance is maintained, providing a schedule that accommodates both your personal and professional commitments.

A successful Customer Service Representative at Team Seattle Domino’s should possess exceptional interpersonal skills, a positive attitude, multitasking abilities, and effective communication skills. Being adaptable and willing to help your teammates will also contribute to your success in this role.

Unfortunately, the Customer Service Representative position at Team Seattle Domino’s requires applicants to be at least 16 years old. However, if you meet this age requirement and possesses the right spirit, we encourage you to apply!

Absolutely! Team Seattle Domino’s values growth and development. As a Customer Service Representative, you’ll find plenty of opportunities to advance your career within the company based on performance and dedication. We’re committed to helping our team members develop their skills and grow into leadership roles.

When faced with a difficult customer, it's essential to remain calm and professional. Listen actively to their concerns, empathize with their situation, and work towards finding a solution that satisfies both the customer and the company policy. Being approachable and solution-oriented is key.

In your response, share a specific instance where you went above and beyond for a customer. Focus on how you identified their needs, what actions you took, and the positive outcome. This illustrates your commitment to service excellence.

Express your passion for helping others, building connections, and creating positive experiences. Highlight how each interaction is an opportunity to make someone's day better and foster a sense of community.

Discuss specific time management strategies that work well for you, such as prioritizing tasks, staying organized, and maintaining a positive attitude under pressure. Providing an example of a busy shift you successfully navigated can also emphasize your capabilities.

Reflect on what attracts you to Team Seattle Domino’s specifically, whether it’s the company culture, opportunities for growth, or the chance to work with a supportive team. Showing genuine interest and alignment with the company values can leave a strong impression.

Explain your understanding of hygiene standards and your proactive approach to cleanliness, such as regularly checking work areas, following health protocols, and organizing supplies. This emphasis on maintenance reflects well on your professionalism.

Own up to the mistake promptly, apologize sincerely, and take immediate steps to rectify it. This demonstrates accountability and a strong desire to ensure customer satisfaction, which are crucial traits for a Customer Service Representative.

Share personal strategies that help maintain your energy and enthusiasm, such as setting mini-goals for yourself, celebrating small wins, or focusing on the positive impact you’re making for customers. This reflects resilience and a proactive mindset.

Discuss your ability to multitask, possibly by prioritizing urgent tasks, staying organized, and asking for assistance when needed. Providing a relevant example of successfully managing multiple tasks will further showcase your skills.

Emphasize qualities such as effective communication, patience, empathy, and problem-solving skills. You can also highlight your belief that a positive attitude and a willingness to learn contribute significantly to success in customer service roles.