Strategic Enterprise Renewal Account Executive

About the role:

Renewals are the core of a SaaS company's revenue stream. The Strategic Enterprise Renewal Account Executive position will focus on the achievement of renewal targets for Samsara’s lighthouse Enterprise accounts. This role is responsible for ensuring their customers are set up for success while maximizing the financial results for Samsara. For each deal, this means minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities, and passing findings and insights back to the business. As one of the most senior team members, this individual will also act as a player-coach to the wider team. 

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focus on winning as a team.

Click here to learn about what we value at Samsara.

In this role, you will: 

• Negotiate and execute all facets of Samsara’s Enterprise renewal contracts using sound business judgment
• Develop and deliver win/win negotiation strategies that maximize contract value while protecting and enhancing the customer relationship 
• Engage in strategic account planning with stakeholders at the Director+ level to ensure accountability across teams ahead of a renewal
• Work 9+ months in advance of upcoming renewals and maintain accurate forecasts
• Maintain a deep understanding of Samsara products and licensing models
• Monitor customer health metrics to proactively identify and communicate risks
• Work cross-functionally to resolve complex issues regarding the finalization of executables in addition to identifying expansion opportunities
• ​​Track and maintain customer data and renewal information in Samsara systems
• Act as a Renewals brand ambassador internally
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 5+ years of quota achievement in a renewals or account management capacity
• Comfort and experience negotiating complex $500K+ Enterprise/Majors SaaS agreements both in person and remotely with executives
• Ability to tactically close deals with a high degree of integrity, business acumen, and independence 
• Experience building strong partnerships with peers and partners
• Highly organized with strong attention to detail 
• Excellent client hands and executive communication skills
• Team player who enjoys assisting where needed and finding ways to help 
• High activity level, enthusiastic, self-motivated
• Proven influencer and negotiator

An ideal candidate also has:

• Experience with Salesforce