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Channel Sales Manager, Enterprise Mobility

Company Overview:

Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace.  We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.

 

Position Summary:

We are looking for a highly motivated and experienced Channel Sales Manager to join our dynamic team and accelerate the growth of our channel partner network within the US enterprise mobility market. As a Channel Sales Manager, you will be a key driver of our channel sales strategy, responsible for recruiting, onboarding, and managing Value-Added Resellers (VARs) and Managed Service Providers (MSPs). You will focus on promoting the full Samsung enterprise mobility ecosystem, including devices, software (Knox), accessories, and services. This role demands a proven track record of exceeding sales targets within the enterprise technology sector, a deep understanding of the indirect sales model, and a passion for building strong, mutually beneficial partnerships.

 

Responsibilities:

Recruitment of New Channel Partners:

  • Identify, target, and recruit net-new VARs and MSPs to expand the partner network.
  • Develop relationships with key decision-makers and build a pipeline of potential new channel partners in the enterprise mobility space.

Channel Partner Growth and Management:

  • Cultivate and manage relationships with existing VAR/MSP partners to expand their sales and promote the adoption of Samsung SDS America as their primary distributor partner for enterprise mobile devices and solutions.
  • Provide ongoing support, training, and resources to maximize sales performance.

Sales Enablement:

  • Assist resellers in closing sales by providing technical and product knowledge, marketing materials, and sales tools.
  • Work closely with channel partners to ensure they have the necessary resources and information to successfully sell and support Samsung mobile solutions.

Revenue Generation:

  • Achieve and exceed sales targets by driving sales of mobile devices, software, and services through indirect channels.
  • Develop joint sales strategies with resellers and support them in closing deals with enterprise customers.

Market Intelligence:

  • Stay up-to-date with industry trends, competitor activities, and customer needs.
  • Provide insights and feedback to the leadership team for continuous improvement of product offerings and sales strategies.

Reporting and Forecasting:

  • Maintain accurate records of partner activities, sales progress, and forecast data.
  • Provide regular updates to senior leadership on sales performance, opportunities, and challenges.
  • 5+ years of proven experience in indirect sales, channel management, or business development within the enterprise technology or mobility sector.
  • Bachelor's degree in Business Administration, Marketing, or a related field preferred.
  • Experience in the enterprise mobile device, software, and services industry preferred, with a focus on VAR/MSP resellers.
  • Strong understanding of the enterprise mobility market and channel sales ecosystem.
  • Demonstrated ability to recruit, onboard, and manage channel partners, with a focus on building long-term, mutually beneficial relationships.
  • Familiarity with Samsung mobile devices, accessories, software (Knox), and related services is a strong advantage.
  • Excellent communication and negotiation skills, with the ability to build rapport with both partners and customers.
  • Ability to work independently, manage multiple priorities, and meet sales targets.
  • Strong analytical skills with the ability to forecast, analyze data, and develop strategic sales plans.
  • A self-motivated, results-oriented individual with a passion for driving channel growth and business expansion.
  • Ability to travel as needed for partner meetings, events, and conferences up to 40%
  • Must be eligible to work in the US for any employer without restrictions.

Samsung SDSA offers a comprehensive suite of programs to support our employees:

  • Top-notch medical, dental, vision and prescription coverage
  • Wellness program
  • Parental leave
  • 401K match and savings plan
  • Flexible spending accounts
  • Life insurance
  • Paid Holidays
  • Paid Time off
  • Additional benefits

Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Channel Sales Manager, Enterprise Mobility, Samsung SDS America

Are you ready to take your career to the next level? Join Samsung SDS as our Channel Sales Manager in Enterprise Mobility, where you'll play a pivotal role in expanding our channel partner network across the U.S. As the digital arm of Samsung, we pride ourselves on delivering innovative cloud and digital transformation solutions. Your primary responsibility will be to recruit, onboard, and manage Value-Added Resellers (VARs) and Managed Service Providers (MSPs) while promoting the Samsung enterprise mobility ecosystem. You’ll be at the forefront of driving our channel sales strategy, building strong partnerships, and exceeding sales targets. Imagine developing relationships with decision-makers and helping them adopt Samsung’s cutting-edge mobile devices, software, and services! In this dynamic role, you'll also provide ongoing support and training to our partners, enabling them to achieve maximum sales performance. We're looking for someone with a proven track record in indirect sales, who can bring a wealth of experience in the enterprise technology sector to the table. With a strong understanding of the market and excellent communication skills, you'll be able to develop joint sales strategies and drive significant revenue growth. If you’re self-motivated, results-oriented, and have a passion for business expansion, we want to hear from you. Join us in shaping the future of enterprise mobility and delivering exceptional value to our clients while enjoying a comprehensive benefits package that includes health coverage, wellness programs, and much more. Let’s make great things happen together!

Frequently Asked Questions (FAQs) for Channel Sales Manager, Enterprise Mobility Role at Samsung SDS America
What are the main responsibilities of a Channel Sales Manager at Samsung SDS?

As a Channel Sales Manager at Samsung SDS, your main responsibilities include recruiting and onboarding new Value-Added Resellers (VARs) and Managed Service Providers (MSPs) in the enterprise mobility market. You'll also manage existing partner relationships to drive sales of mobile devices, software, and services, while providing them with the necessary support and training to maximize performance. Developing and executing sales strategies, maintaining accurate records of partner activities, and staying current with market trends will also be key elements of your role.

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What qualifications are required to become a Channel Sales Manager at Samsung SDS?

To qualify for the Channel Sales Manager position at Samsung SDS, you should have at least 5 years of experience in indirect sales or channel management within the enterprise technology or mobility sector. A Bachelor’s degree in Business Administration or Marketing is preferred. Familiarity with Samsung mobile devices and software like Knox is advantageous. You will also need strong communication skills, the ability to manage multiple priorities, and a self-motivated approach to achieving sales targets.

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How does Samsung SDS support its Channel Sales Managers in achieving sales targets?

Samsung SDS supports its Channel Sales Managers by providing resources such as technical knowledge, marketing materials, and sales tools. They also ensure that managers have ongoing access to training and support, enabling them to assist channel partners effectively. Regular updates on sales performance and insights into industry trends empower managers to adjust their strategies to better meet sales targets.

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What benefits can a Channel Sales Manager at Samsung SDS expect?

A Channel Sales Manager at Samsung SDS can expect a robust suite of benefits, including top-notch medical, dental, and vision coverage, a 401K match, paid holidays, and paid time off. Additionally, the company offers wellness programs, parental leave, flexible spending accounts, life insurance, and accommodations for candidates with disabilities, all geared toward supporting your personal and professional growth.

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What is the travel expectation for the Channel Sales Manager role at Samsung SDS?

The Channel Sales Manager role at Samsung SDS requires travel of up to 40% for partner meetings, events, and conferences, allowing you to build strong relationships with a variety of stakeholders and stay connected with the industry landscape.

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Common Interview Questions for Channel Sales Manager, Enterprise Mobility
Can you describe your experience with indirect sales models?

When answering this question, highlight specific experiences where you've successfully navigated indirect sales models. Discuss strategies you employed for recruiting and managing partners, and provide examples of sales targets you met or exceeded.

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How do you prioritize your tasks when managing multiple partners?

A solid approach would involve discussing tools or methods you use to organize your workload. Explain how you assess the needs of each partner and allocate time based on urgency and growth potential to ensure all partners receive the necessary support.

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What strategies would you use to recruit new channel partners?

Discuss your knowledge of the industry, your networking skills, and previous experiences where you successfully recruited partners. Highlight your approach to identifying potential VARs and MSPs and building relationships that lead to successful partnerships.

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How do you measure the success of your channel partners?

Explain the metrics you would use, such as sales performance, partner engagement levels, and feedback. Mention how you would create an ongoing evaluation process to facilitate both accountability and support.

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Describe a challenging sales situation and how you overcame it.

Provide a compelling story that illustrates your problem-solving skills. Focus on how you identified the issue, the steps you took to address it, and the successful outcome that followed.

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What techniques do you use for building long-term relationships with partners?

Emphasize your communication style and proactive support. Share examples of how you've maintained relationships through regular check-ins, training, and feedback mechanisms, demonstrating your commitment to their success.

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How do you stay updated on industry trends and competitive activities?

Discuss methods you employ to keep informed, such as subscribing to industry publications, attending relevant conferences, or participating in webinars. Show enthusiasm about ongoing learning and professional development.

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Can you explain how you assist partners in closing sales deals?

Share examples of how you've provided product knowledge, technical support, or co-developed sales strategies in previous roles. Illustrate the collaborative approach you take to empower channel partners.

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What is your experience with Salesforce or similar CRM tools?

Talk about your familiarity with CRM tools such as Salesforce. Highlight how you’ve utilized them to manage partner relationships, track sales progress, and generate forecasts effectively.

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Why do you want to work for Samsung SDS specifically?

While answering this question, convey your enthusiasm for Samsung's innovative technology and solutions. Mention the company’s reputation for excellence and your desire to contribute to its success while growing in the enterprise mobility space.

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Samsung SDS was founded in 1985 as the software arm of Samsung, and has been leading digital innovation and transformation for major clients for many years. With the vision to become a data-driven digital transformation leader, Samsung SDS utilize...

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Full-time, on-site
DATE POSTED
January 2, 2025

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