Logistics Freight Forwarding Sales Associate (EM6868-2)

As a Logistics Freight Forwarding Sales Associate at Samsung SDS, your primary responsibilities include actively identifying and pursuing new business opportunities, meeting sales targets for revenue and customer satisfaction, providing exceptional customer support, negotiating contracts, and collaborating with internal teams to deliver comprehensive solutions. You will need to promote the company's logistics products and services, analyze market trends, and maintain strong relationships with clients to drive sales growth.

To qualify for the Logistics Freight Forwarding Sales Associate position at Samsung SDS, candidates should ideally hold a Bachelor’s degree in business, marketing, logistics, or a related field, although a High School Diploma is required. Additionally, 0-2 years of relevant experience in logistics sales or international freight forwarding is preferred. Strong organizational skills, a proactive approach, and excellent communication abilities are also essential to succeed in this role.

Samsung SDS is committed to supporting the professional development of its Logistics Freight Forwarding Sales Associates. The company offers a comprehensive suite of benefits, including educational opportunities, mentorship programs, and a supportive work environment that encourages learning and growth within the logistics sales industry. As you progress in your role, you can expect to receive training and resources to help you achieve your career goals.

Working as a Logistics Freight Forwarding Sales Associate at Samsung SDS involves an engaging and collaborative environment. You will be part of a dynamic team that values communication and teamwork, allowing for effective collaboration across various departments. The company emphasizes a positive workplace culture that encourages innovation, personal growth, and professional development within the logistics sector.

Logistics Freight Forwarding Sales Associates at Samsung SDS have various career advancement opportunities. As you gain experience and demonstrate your sales capabilities, you may have the chance to progress to higher sales positions or even take on managerial roles. The company's commitment to nurturing talent enables you to explore different avenues within the logistics and sales fields.

When discussing your previous experience, focus on specific examples of how you identified business opportunities, approached clients, and closed sales in logistics. Highlight any achievements, such as meeting or exceeding targets, and detail the strategies you used to build client relationships.

To effectively answer this question, share a specific situation where you successfully navigated customer objections. Discuss the techniques you employed, such as active listening, empathy, and presenting solutions that aligned with their needs, showcasing your problem-solving skills.

Discuss your approach to research and networking tools that help you identify potential customers. You can mention techniques like analyzing market trends, leveraging social media, and attending industry events to demonstrate your proactive mindset.

Provide a detailed example where you worked with team members from other departments to achieve a common goal. Emphasize your communication skills and ability to build rapport, showcasing how teamwork significantly contributed to successfully addressing client needs.

To answer this question, highlight your commitment to continuous learning. You can discuss your methods, such as subscribing to industry publications, joining logistics forums, and networking with professionals, which help you stay informed about market dynamics.

Discuss the importance of customer service in building trust and long-term relationships. Explain how providing exceptional customer support enhances client satisfaction, which, in turn, influences sales success and customer loyalty.

Showcase your organizational skills by explaining your process for prioritizing tasks based on client needs and deadlines. Mention any tools or techniques you use, such as to-do lists or project management software, to ensure efficient time management.

Share a specific negotiation scenario where you successfully negotiated terms and conditions to benefit both the client and your company. Highlight the skills you used, like active listening and creative problem-solving, to show your negotiation capabilities.

Discuss intrinsic and extrinsic motivators that drive you in sales. Whether it's achieving targets, satisfying customer needs, or contributing to your team's success, make sure to highlight your passion for the logistics field and your career aspirations.

Express your enthusiasm for Samsung SDS's innovative approach to logistics services and its reputation as a leader in the industry. Highlight how your skills align with the company's values and your eagerness to contribute to its continued success.