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Sr. IT Employee Experience Product Lead

Company Description

Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape.

Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.

Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.

Job Description

Employees are the backbone of any successful company, and their experience, engagement, productivity, and satisfaction are crucial to achieving business objectives and driving innovation.  Sandisk is seeking an energetic Sr. IT Employee Experience Product Lead, who will create, build, and deliver digital solutions that will take the employee experience to its next level.  These solutions could affect how people work together, how they find information using GenAI, how they communicate, and how they get services.  You will lead a new and exciting global initiative within the IT Workspace technology group to transform the employee experience at Sandisk.  This requires collaborating with stakeholders throughout the enterprise to find opportunities and create strategies and roadmaps to improve employee experience, engagement, and productivity with technologies.  To achieve the desired business outcomes, you will be responsible for leading and coordinating efforts throughout the organization to implement the defined strategy and roadmap. 

  • Lead the ideation, technical development, and launch of innovative products
  • Guide the vision, strategy and execution of AI driven Agentic products
  • Lead the product development lifecycle from ideation to launch, ensuring alignment with company goals and user needs
  • Collaborate with cross-functional teams to define and implement the product roadmap
  • Conduct market research and competitive analysis to inform product strategy and positioning
  • Build the product roadmap, define requirements and prioritize features based on user feedback and business objectives
  • Find opportunities to leverage new technologies, like LLMs, to build innovative workflows that solve real problems for the design community
  • Drive product development with a team of engineers and designers
  • Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
  • Define and analyze metrics that inform the success of products
  • Identify and initiate opportunities for new projects or focus areas and builds teams necessary to execute

Qualifications

  • Technology savvy and innovative mind set, strong passion for technology, a keen sense of design, and a relentless focus on employee experience.   
  • 10+ years of consistently driving technology innovation to improve employee experience in large global organizations. 
  • 5+ years of leading IT technology teams focused on improving employee experience. 
  • Extensive experience with Microsoft Office 365, end point architecture, corporate Information systems and technologies.
  • Knowledage and experience of innovative trends and technologies including GenAI, Agentic AI, LLM, Bots, etc.
  • Good experience with collaboration and productive tools. 
  • Effective communicator.  Able to champion ideas to leadership and influence others. 
  • Effective at managing programs and projects and knowledgeable about agile methods 
  • Good familiarity with the functions and potential of ServiceNow, MS365, WorkDay and other.
  • Able to work effectively with global teams in different time zones. 
  • Flexible.  Can quickly adjust to different organizational demands. 

Additional Information

Sandisk is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here.

Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

#LI-RG1

Compensation & Benefits Details

  • An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
  • The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.  We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York.  This range may be modified in the future.
  • You will be eligible to participate in Sandisk's Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance.  Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Sandisk's Standard Terms and Conditions for Restricted Stock Unit Awards.
  • We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program, employee stock purchase plan, and the Sandisk's Savings 401(k) Plan.
  • Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Average salary estimate

$145000 / YEARLY (est.)
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$160000K

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What You Should Know About Sr. IT Employee Experience Product Lead, SanDisk

At Sandisk, we understand that employees are the heartbeat of our organization, driving innovation and productivity. That's why we are excited to invite applications for the role of Sr. IT Employee Experience Product Lead located in Milpitas, CA. In this pivotal position, you'll be at the forefront of revolutionizing the way our workforce interacts and collaborates, crafting digital solutions that enhance employee engagement and satisfaction. Your creativity and strategic vision will lead you to implement cutting-edge technologies, including GenAI and AI-driven tools, helping our teams work more efficiently and stay connected. You will work closely with stakeholders across the organization, using your expertise to uncover opportunities, develop strategies, and create roadmaps that resonate with the team's needs and our business objectives. The role requires a proactive mindset with a willingness to champion innovative ideas, aligning product development with user feedback and organizational goals. As a leader in product lifecycle management, you will guide projects from ideation to launch, ensuring that we leverage the latest trends in technology. If you have a strong passion for enhancing employee experiences and possess an impressive portfolio of technological innovation, we invite you to be part of our dynamic team at Sandisk, where your contributions will shape the future of work for our employees and help us continue pushing the boundaries of what's possible.

Frequently Asked Questions (FAQs) for Sr. IT Employee Experience Product Lead Role at SanDisk
What are the main responsibilities of the Sr. IT Employee Experience Product Lead at Sandisk?

The Sr. IT Employee Experience Product Lead at Sandisk is primarily responsible for creating and implementing digital solutions that enhance the employee experience. This includes leading product development from ideation to launch, collaborating with various teams to define the product roadmap, and conducting market research to inform product strategies. The role also involves leveraging innovative technologies like GenAI to improve workflows and enhance communication across the company.

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What qualifications are required for the Sr. IT Employee Experience Product Lead position at Sandisk?

Candidates for the Sr. IT Employee Experience Product Lead role at Sandisk should have over ten years of experience in driving technology innovation to enhance employee experiences, along with at least five years of experience leading IT teams. Familiarity with Microsoft Office 365, service management tools like ServiceNow, and an understanding of current trends in AI and technology are crucial for success in this role. A strong ability to communicate effectively and manage cross-functional projects is also required.

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How does the Sr. IT Employee Experience Product Lead contribute to employee engagement at Sandisk?

The Sr. IT Employee Experience Product Lead plays a crucial role in enhancing employee engagement at Sandisk by developing and implementing technology solutions that improve communication, collaboration, and overall job satisfaction. They create product strategies that prioritize user feedback and align with business goals, ensuring that employees have the tools they need to thrive in a flexible and dynamic work environment.

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What kind of technologies will the Sr. IT Employee Experience Product Lead work with at Sandisk?

In this role, the Sr. IT Employee Experience Product Lead will work with emerging technologies such as GenAI, LLM, and AI-driven tools to develop intuitive workflows that enhance employee experience. A focus will be placed on utilizing collaboration tools from Microsoft 365 and other platforms that support efficient work processes and effective communication across global teams.

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What is the work culture like for the Sr. IT Employee Experience Product Lead at Sandisk?

Sandisk fosters an inclusive and collaborative work culture, where diverse perspectives are valued and innovation is encouraged. The Sr. IT Employee Experience Product Lead will be part of a dynamic team that prioritizes employee satisfaction and engagement, with opportunities for professional growth and continuous learning through collaboration and feedback.

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Common Interview Questions for Sr. IT Employee Experience Product Lead
Can you describe your experience in leading product development for employee experience initiatives?

In my previous role, I led a cross-functional team to develop an employee engagement platform that streamlined internal communications. By employing agile practices, I ensured that our product evolved with user feedback and was aligned with business objectives. I can share insights on how we measured success through key performance indicators such as engagement rates and user satisfaction.

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What strategies do you use to gather user feedback for product development?

I utilize a combination of surveys, focus groups, and usability testing to gather comprehensive user feedback. This approach allows me to identify pain points and needs directly from employees. Additionally, I encourage an open communication channel to continuously gather insights post-launch, ensuring the product remains effective and relevant.

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How do you ensure alignment between product goals and company objectives?

I start by thoroughly understanding the company's strategic goals and then ensure that product objectives align with them. Regular communication with stakeholders throughout the organization is essential, as it keeps everyone informed and engaged in the development process. Utilizing metrics to track our performance against these goals helps maintain alignment.

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What role does technology play in enhancing employee experience?

Technology acts as a catalyst for enhancing employee experience by providing tools that facilitate collaboration, information sharing, and efficient workflows. For example, implementing AI-driven tools can automate routine tasks, allowing employees to focus on more meaningful work and improving overall job satisfaction.

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Can you provide an example of a technology implementation that improved employee productivity?

Absolutely! At my last company, we implemented a digital workplace platform that integrated various collaboration tools. This centralization led to a 20% increase in project completion rates, as teams enjoyed seamless communication and shared resources effectively. Metrics showed that employees reported a higher satisfaction rate with their ability to connect and collaborate.

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How do you approach market research when developing a new product?

I employ a multi-faceted approach for market research, starting with competitor analysis and trend assessment. I also engage with potential users to understand their needs better. This comprehensive research guides the product strategy and ensures that we stay competitive while meeting user expectations.

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What agile methodologies have you previously applied in product development?

I’ve worked within Scrum and Kanban methodologies, which emphasize iterative development and continuous feedback. These agile practices have allowed my teams to adjust quickly to changes and deliver features incrementally, leading to more effective and user-friendly products.

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How do you handle conflicts within cross-functional teams?

Conflict resolution stems from active listening and understanding each individual’s perspective. I facilitate open discussions where all parties can express their concerns while focusing on shared goals. This collaborative approach usually leads to finding common ground and solutions that benefit the project.

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What are key performance indicators you track for product success?

I track KPIs such as user engagement rates, feedback scores, productivity metrics, and adoption rates post-launch. These indicators provide a clear picture of how well the product meets user needs and contributes to overall business objectives.

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What makes you the ideal candidate for the Sr. IT Employee Experience Product Lead at Sandisk?

I bring a thorough understanding of the intersection between technology and employee satisfaction, backed by over a decade in IT innovation. My passion for enhancing employee experiences aligns seamlessly with Sandisk’s mission, and I have a successful track record of leading products that resonate with users and drive business success.

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As a global leader in data storage solutions, we’re committed to making people's digital lives better by delivering innovative, reliable, high-performance products that consumers and businesses can count on.

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March 12, 2025

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