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Operational Reporting Expert

About Satispay

At Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond! - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to improve everyone’s life.

Are you ready to be part of something bigger? Satispay is the place for you! Come be part of our dynamic team and help us shape the future of payments in Europe.

🚀 Join us as Operational Reporting Expert and let's make magic happen together.

Role Overview

As an Operational Reporting Expert, you will play a central role in creating and maintaining business development reports, with a primary focus on tracking target achievement and calculating sales bonuses. Your insights will support strategic decision-making and help drive commercial growth.

You will report directly to our Head of Revenue Operations.

Your mission:

  • Reporting and dashboard creation. Develop, automate, and maintain reporting dashboards that track sales targets, monitor pipeline status, and measure progress against business goals. Ensure reports are accessible, timely, and accurate for use by cross-functional teams.

  • Sales target achievement tracking. Monitor sales performance and achievement of targets at the team and individual levels. Provide regular updates and insights to help sales leaders understand progress and identify potential gaps.

  • Bonus calculation and verification. Calculate and validate sales bonuses based on target achievements and specific sales criteria. Coordinate with HR and Finance to ensure bonuses align with performance metrics and compensation policies.

  • Performance analytics. Conduct analyses of sales performance, such as win rates, average deal size, and sales cycle length, to uncover trends and identify areas for improvement. Generate actionable insights that support the optimization of sales processes and enhance overall productivity.

  • Commercial insights and strategic recommendations. Leverage data to provide commercial insights that inform go-to-market strategies, optimize resource allocation, and support revenue growth initiatives. Present findings clearly and compellingly to key stakeholders.

  • Cross-functional collaboration. Partner with teams in Business Development, Finance, HR, and Data & BI to align on reporting needs and ensure data accuracy and consistency. Provide support in the implementation of new reporting tools and processes where necessary.

  • Data quality and integrity. Ensure high data quality by conducting regular audits and validation checks. Maintain accuracy and reliability across all reports, and proactively address any data discrepancies.

Your ideal profile:

  • Education. You have a bachelor’s degree in Business, Finance, Economics, Statistics, or a related field. An advanced degree (e.g., MBA, Master’s) is a plus.

  • Previous experience in related fields. You have 2-4 years in an analytics, revenue operations, business operations, or strategy role within a fast-growing tech or fintech environment.

  • Tools knowledge. You have strong proficiency in Excel, and data visualization tools (Tableau, Power BI, or similar). Experience with CRM platforms, such as Salesforce or HubSpot, and knowledge of revenue operations best practices.

  • Soft skills. You have exceptional analytical, problem-solving, and project-management skills. Excellent communication and presentation abilities.

  • Business acumen. You have an understanding of sales cycles, business development activities, and key performance metrics. Experience in tracking and analyzing sales performance and compensation plans is preferred.

  • Language knowledge. You are fluent both in Italian and in English, written and spoken. Knowledge of French or other European languages is considered a plus.

  • Mindset. You are highly collaborative, data-driven, and a self-starter with a passion for operational excellence. You are comfortable working in a fast-paced, evolving environment.

Don't let a checklist hold you back - at Satispay, we thrive on diverse perspectives and unique strengths. Your individuality could be the missing piece to our puzzle! Even if you don't meet every skill listed above, we encourage you to apply if you're passionate about the role and believe you can contribute to our team's success.

Your perks as a Satisperson
🙆🏻 Join an international team to grow with
🏡 Hybrid working policy
🍽️ Fuel your day with our meal vouchers
🌐 Preply language platform access to expand your language skills
⭐ Benefit from our 1.2k company welfare budget
🚀 Own part of Satispay’s success with our Stock Option Plan
👩🏻‍💻 Gear up with our tech equipment
🥳 Join us in the fun with team-building events, parties, trips, and more!

Our selection process is tailored to each role and includes at least a call with our Talent Acquisition Team, a technical evaluation, and a final in-person meeting. Your recruiter will share more insights during your first meeting with us!

Equal Opportunity Employer
At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, color, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Learn More About Us
Curious about our core values? Explore them here.

#LI-Hybrid 

#LI-GA1

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Average salary estimate

$65000 / YEARLY (est.)
min
max
$50000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operational Reporting Expert, Satispay

At Satispay, we're on a mission to transform the future of payments, making them simpler and more accessible for everyone across Europe. As an Operational Reporting Expert, you’ll be at the heart of this innovation, creating and maintaining vital reports that drive our business development efforts. Are you excited about analytics and passionate about using data to inform strategic decisions? This role is your chance to shine! You’ll develop and automate dashboards to track sales targets, monitor pipeline statuses, and deliver insights that empower our sales leaders and support our dynamic teams. Whether it’s calculating sales bonuses or conducting analyses of performance metrics, your contributions will ensure that we continually optimize our processes for maximum impact. Collaboration is key here at Satispay, and you'll work closely with cross-functional teams to ensure data integrity, making recommendations that enhance productivity and align with our commercial goals. Your experience in revenue operations and familiarity with tools like Excel and Tableau will set you up for success in this role. Plus, being fluent in both Italian and English will help you thrive in our international environment. This isn't just about meeting qualifications; it’s about bringing your unique strengths to a place that values diversity and inclusion. So, if you're ready to step into a rewarding position where your insights drive real change, we’d love to hear from you. Join us and be part of something bigger – let’s make magic happen together!

Frequently Asked Questions (FAQs) for Operational Reporting Expert Role at Satispay
What are the key responsibilities of the Operational Reporting Expert at Satispay?

As an Operational Reporting Expert at Satispay, you will focus on developing and maintaining reports that track sales performance and calculate bonuses. Your primary responsibilities will include creating reporting dashboards that provide real-time insights into sales achievements, monitoring sales pipelines, and conducting analytics to identify trends and areas for improvement. You'll ensure data accuracy and collaborate with cross-functional teams to support strategic decision-making.

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What qualifications are required for the Operational Reporting Expert position at Satispay?

To qualify for the Operational Reporting Expert role at Satispay, candidates typically need a bachelor’s degree in Business, Finance, or a related field. Having 2-4 years of experience in analytics, revenue operations, or similar roles, especially within a tech or fintech environment, is essential. Proficiency in Excel and data visualization tools like Tableau or Power BI, along with familiarity with CRM platforms, is also important.

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What skills should I have to succeed as an Operational Reporting Expert at Satispay?

Success as an Operational Reporting Expert at Satispay hinges on strong analytical and problem-solving skills, excellent communication abilities, and a collaborative mindset. You should be proficient in data analysis, project management, and have a solid understanding of sales cycles and performance metrics. Being data-driven and a self-starter in a fast-paced environment is crucial to thrive in this role.

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How does Satispay support the growth of its Operational Reporting Experts?

Satispay is committed to the professional growth of its employees. As an Operational Reporting Expert, you will have access to continuous learning opportunities, including language courses through the Preply platform and participation in team-building events. Moreover, you can engage in cross-department collaboration, gaining insights that enhance your skill set and contribute to your career advancement.

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What kind of work environment can I expect at Satispay as an Operational Reporting Expert?

At Satispay, you can expect a dynamic and inclusive work environment that values diversity and collaboration. The company fosters a culture of openness where every individual is encouraged to bring their unique perspectives. You’ll work in a hybrid model, allowing flexibility, and participate in exciting team-building activities. Being part of a rapidly evolving tech company means you'll face new challenges and opportunities regularly.

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Common Interview Questions for Operational Reporting Expert
Can you describe your experience with creating analytical reports in previous roles?

When answering this question, you should highlight specific projects where you've successfully developed analytical reports. Discuss the methodologies you employed, the tools you used, and how your reports influenced business decisions. Providing quantifiable outcomes, such as increased efficiency or revenue growth, can strengthen your response.

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How do you ensure data accuracy when creating reports?

To address this question effectively, explain the steps you take to validate data accuracy. This may include conducting regular audits, leveraging automated checks, and cross-referencing data with other sources. Emphasize your attention to detail and proactive approach in identifying discrepancies and ensuring report reliability.

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What data visualization tools are you familiar with, and how have you used them?

In your response, mention specific data visualization tools like Tableau or Power BI and provide examples of how you've utilized them to create effective dashboards that communicate insights to stakeholders. Discuss any training or certifications you may have obtained, and emphasize the importance of storytelling with data.

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Describe a time when you used data to influence a strategic decision.

Share a concrete example where your data analysis directly impacted a strategic initiative. Detail the data you analyzed, the conclusions you drew, and how you presented your findings. Highlight the outcome and any feedback you received from decision-makers to illustrate the value of your analytical skills.

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How do you handle tight deadlines when creating reports?

In your response, discuss your time management strategies. Highlight how you prioritize tasks and communicate effectively with your team to ensure timelines are met. Mention specific tools or methods you use to stay organized and productive under pressure, and share an example where you successfully delivered on a tight deadline.

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What is your approach to collaborating with cross-functional teams?

When addressing this question, emphasize your collaborative mindset and your ability to adapt your communication style to engage effectively with various stakeholders. Discuss the importance of understanding different departments' needs and how you facilitate alignment to achieve common goals.

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How do you stay current with industry trends related to revenue operations?

Share your methods for staying informed about industry trends, such as reading relevant publications, attending webinars, or participating in professional networks. Highlight any specific topics or innovations in revenue operations that you’re particularly interested in, and discuss how they could be applicable to your role at Satispay.

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Can you explain the importance of sales performance metrics?

In your answer, articulate the significance of sales performance metrics in evaluating business success and guiding strategic decisions. Discuss key metrics such as win rates, average deal size, and sales cycle length, and how these can inform sales strategies and performance optimization.

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Why do you want to work for Satispay?

For this question, it’s essential to express your enthusiasm for Satispay’s mission and values. Discuss how the company's commitment to innovation and simplicity in payments resonates with you. Share your excitement about contributing to a team that promotes growth and inclusivity while leveraging your skills to make an impact.

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What role do you see data analytics playing in driving business growth?

Explain your belief in the critical role that data analytics plays in shaping business strategies. Discuss how insightful data can identify opportunities for growth, improve decision-making, and optimize processes. Use specific examples from your experience to illustrate your points and demonstrate your analytical mindset.

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Simplify payments to improve everyone’s life

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Full-time, hybrid
DATE POSTED
November 26, 2024

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