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Operational Reporting Expert

About Satispay

At Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond! - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to improve everyone’s life.

Are you ready to be part of something bigger? Satispay is the place for you! Come be part of our dynamic team and help us shape the future of payments in Europe.

🚀 Join us as Operational Reporting Expert and let's make magic happen together.

Role Overview

As an Operational Reporting Expert, you will play a central role in creating and maintaining business development reports, with a primary focus on tracking target achievement and calculating sales bonuses. Your insights will support strategic decision-making and help drive commercial growth.

You will report directly to our Head of Revenue Operations.

Your mission:

  • Reporting and dashboard creation. Develop, automate, and maintain reporting dashboards that track sales targets, monitor pipeline status, and measure progress against business goals. Ensure reports are accessible, timely, and accurate for use by cross-functional teams.

  • Sales target achievement tracking. Monitor sales performance and achievement of targets at the team and individual levels. Provide regular updates and insights to help sales leaders understand progress and identify potential gaps.

  • Bonus calculation and verification. Calculate and validate sales bonuses based on target achievements and specific sales criteria. Coordinate with HR and Finance to ensure bonuses align with performance metrics and compensation policies.

  • Performance analytics. Conduct analyses of sales performance, such as win rates, average deal size, and sales cycle length, to uncover trends and identify areas for improvement. Generate actionable insights that support the optimization of sales processes and enhance overall productivity.

  • Commercial insights and strategic recommendations. Leverage data to provide commercial insights that inform go-to-market strategies, optimize resource allocation, and support revenue growth initiatives. Present findings clearly and compellingly to key stakeholders.

  • Cross-functional collaboration. Partner with teams in Business Development, Finance, HR, and Data & BI to align on reporting needs and ensure data accuracy and consistency. Provide support in the implementation of new reporting tools and processes where necessary.

  • Data quality and integrity. Ensure high data quality by conducting regular audits and validation checks. Maintain accuracy and reliability across all reports, and proactively address any data discrepancies.

Your ideal profile:

  • Education. You have a bachelor’s degree in Business, Finance, Economics, Statistics, or a related field. An advanced degree (e.g., MBA, Master’s) is a plus.

  • Previous experience in related fields. You have 2-4 years in an analytics, revenue operations, business operations, or strategy role within a fast-growing tech or fintech environment.

  • Tools knowledge. You have strong proficiency in Excel, and data visualization tools (Tableau, Power BI, or similar). Experience with CRM platforms, such as Salesforce or HubSpot, and knowledge of revenue operations best practices.

  • Soft skills. You have exceptional analytical, problem-solving, and project-management skills. Excellent communication and presentation abilities.

  • Business acumen. You have an understanding of sales cycles, business development activities, and key performance metrics. Experience in tracking and analyzing sales performance and compensation plans is preferred.

  • Language knowledge. You are fluent both in Italian and in English, written and spoken. Knowledge of French or other European languages is considered a plus.

  • Mindset. You are highly collaborative, data-driven, and a self-starter with a passion for operational excellence. You are comfortable working in a fast-paced, evolving environment.

Don't let a checklist hold you back - at Satispay, we thrive on diverse perspectives and unique strengths. Your individuality could be the missing piece to our puzzle! Even if you don't meet every skill listed above, we encourage you to apply if you're passionate about the role and believe you can contribute to our team's success.

Your perks as a Satisperson
🙆🏻 Join an international team to grow with
🏡 Hybrid working policy
🍽️ Fuel your day with our meal vouchers
🌐 Preply language platform access to expand your language skills
⭐ Benefit from our 1.2k company welfare budget
🚀 Own part of Satispay’s success with our Stock Option Plan
👩🏻‍💻 Gear up with our tech equipment
🥳 Join us in the fun with team-building events, parties, trips, and more!

Our selection process is tailored to each role and includes at least a call with our Talent Acquisition Team, a technical evaluation, and a final in-person meeting. Your recruiter will share more insights during your first meeting with us!

Equal Opportunity Employer
At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, color, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Learn More About Us
Curious about our core values? Explore them here.

#LI-Hybrid 

#LI-GA1

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Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operational Reporting Expert, Satispay

At Satispay, we're leading the charge in reshaping the payments landscape, and we're on the lookout for an Operational Reporting Expert to join our enthusiastic team in Milan! If you’ve got a knack for data and reporting, this could be the perfect opportunity for you. Picture yourself diving into a role where you'll not only create and maintain pivotal business development reports but also have a direct impact on commercial growth with your insights. As our Operational Reporting Expert, your main tasks will include developing real-time reporting dashboards that drive sales performance, tracking target achievements, and even calculating and verifying sales bonuses. You'll collaborate closely with various teams, ensuring that everyone has the data they need to succeed. We’re looking for someone with a solid background in analytics and revenue operations, preferably in tech or fintech. If you're someone with exceptional analytical skills, a good command of Excel and data visualization tools, and the ability to speak both Italian and English fluently, then we want to hear from you! Join us at Satispay, where your insights will help shape our go-to-market strategies and optimize sales processes, all while working in a happy, inclusive, and diverse environment. Together, we will make payments truly simple and accessible for everyone!

Frequently Asked Questions (FAQs) for Operational Reporting Expert Role at Satispay
What does an Operational Reporting Expert do at Satispay?

As an Operational Reporting Expert at Satispay, you'll be responsible for developing reporting dashboards to track sales performance, monitoring target achievements, and conducting insightful analyses to drive commercial growth. You'll work closely with teams to ensure accurate reporting and contribute to strategic decision making.

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What skills are needed for the Operational Reporting Expert position at Satispay?

The ideal candidate for the Operational Reporting Expert position at Satispay should possess strong analytical and problem-solving skills. Proficiency in Excel and data visualization tools like Tableau or Power BI is essential. Familiarity with CRM platforms such as Salesforce, alongside excellent communication abilities, will set you apart.

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What are the educational requirements for the Operational Reporting Expert role at Satispay?

To join us as an Operational Reporting Expert at Satispay, you'll need a bachelor’s degree in Business, Finance, Economics, Statistics, or a related field. Having an advanced degree such as an MBA would be considered a plus.

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What experience is required for the Operational Reporting Expert job at Satispay?

Candidates should ideally have 2-4 years of experience in analytics, revenue operations, or strategy within a fast-growing tech or fintech environment for the Operational Reporting Expert role at Satispay. Familiarity with tracking and analyzing sales performance will also be beneficial.

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Can I work remotely as an Operational Reporting Expert at Satispay?

Yes! Satispay offers a hybrid working policy for the Operational Reporting Expert role, allowing you to work comfortably from home while also enjoying collaborative time at our Milan office.

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How does Satispay support career growth for Operational Reporting Experts?

At Satispay, we are committed to the professional growth of our employees. As an Operational Reporting Expert, you'll have opportunities for mentoring, as well as access to a company welfare budget to further your skills.

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What are the cultural values of Satispay that the Operational Reporting Expert should embrace?

Satispay truly values diversity, collaboration, and innovation. As an Operational Reporting Expert, you will be encouraged to bring your unique perspectives to the team, aligning with our core values that celebrate individuality and team spirit.

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Common Interview Questions for Operational Reporting Expert
What reporting tools have you used in previous roles as an Operational Reporting Expert?

In your response, be specific about the tools you’ve used, such as Excel, Tableau, or Power BI. Share examples of reports you created and how they impacted business decisions, demonstrating both your knowledge and experience in data visualization.

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How do you ensure the accuracy of your sales reports?

Discuss the importance of data integrity and reliability. Mention your processes for double-checking data sources and conducting validations to maintain high quality in reporting and analytics.

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Can you describe your experience with sales bonus calculations?

Provide a detailed answer explaining your approach to calculating bonuses, including how you ensure alignment with performance metrics. This demonstrates your understanding of revenue operations and compensation processes.

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What strategies would you implement to improve sales reporting frameworks?

Share specific strategies such as automation of reporting tools, regular updates to dashboards, and the importance of collaboration with cross-functional teams to streamline and enhance reporting processes.

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Explain a time when your analysis significantly impacted a business decision.

Describe a concrete example where your insights, derived from your analysis, led to a strategic decision. Highlight the data you used, your thought process, and the outcome of the decision.

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How do you handle tight deadlines when preparing reports?

Discuss your time management skills and how you prioritize tasks to meet deadlines, while ensuring the accuracy and clarity of reports. Mention any tools or techniques that help you manage your workload effectively.

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What steps do you take to stay updated on the latest trends in operational reporting?

Talk about your proactive approach to learning, such as attending webinars, reading industry publications, or participating in online communities focused on revenue operations and reporting best practices.

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How would you present complex data to non-technical stakeholders?

Emphasize the importance of storytelling with data. Discuss how you simplify complex information using visuals, analogies, and clear summaries that resonate with diverse audiences.

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What role does collaboration play in your reporting process?

Highlight your belief in collaboration and how it enhances reporting accuracy and relevance. Share examples of how you've worked with various teams, ensuring their needs are met through effective communication.

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Why do you want to work as an Operational Reporting Expert with Satispay?

Express your enthusiasm for Satispay’s mission and values, linking your skills and career aspirations with the innovative spirit of the company. Discuss your eagerness to contribute to a team that is reshaping payments in Europe.

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Simplify payments to improve everyone’s life

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Full-time, hybrid
DATE POSTED
November 26, 2024

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