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Client Solution Advisor – External Identity and Intelligence

As a key member of the Revenue Team, the Client Solution Advisor will be responsible for leading the sales strategy and driving growth for the External Identity & Intelligence product lines within our best-in-breed Converged Identity Platform. This individual contributor role will support the assigned regional sales team by leading sales presentations, training, and developing strategies aimed at expanding the customer base and maximizing revenue. The ideal candidate will work closely with product, product marketing, and sales teams to execute the go-to-market strategy, drive profitable subscription revenue growth, and contribute to the overall success of the business.


WHAT YOU WILL BE DOING


Go-to-Market Strategy:
  • Collaborate with internal stakeholders to craft and execute the overall sales strategy for the Converged Identity Platform, ensuring alignment with business objectives.
  • Lead key sales conversations and presentations throughout the customer lifecycle, from prospecting to post-sale, with a focus on maximizing revenue and ensuring customer success.
  • Identify market trends, customer needs, and competitive dynamics to adjust sales strategies and drive growth.
  • Business outcomes and value sales approach


Sales Execution:
  • Drive profitable subscription revenue growth in alignment with the company’s strategic goals.
  • Assess and improve current partnerships, working closely with partners to build strong relationships and optimize sales processes.
  • Develop and implement short- and long-term partner strategies to establish a predictable and highly metric-driven revenue stream.


Scaling & Performance Optimization:
  • Propose and implement necessary adjustments to optimize sales performance, ensuring the infrastructure can support growth toward +$15M ARR.
  • Work with cross-functional teams to refine sales processes, tools, and resources to facilitate business expansion and revenue acceleration.


Training and Development:
  • Train and enable field Sales Directors, Client Success Managers, and other customer-facing teams on the Converged Identity Platform, including key business use cases, competitive landscape, and market drivers.
  • Train and enable Partners to discover opportunities that you will collaborate with them towards closing new business.  Partners become force-multipliers in your territory.
  • Develop and deliver sales enablement content, training materials, and best practices to ensure alignment across sales teams.
  • Identify and develop sales plays for key industries and educate your sales teams and partners.
  • Foster a culture of continuous learning, ensuring teams are equipped to effectively sell and support the product offerings.


Customer Advocacy & Collaboration:
  • Serve as the voice of the customer, ensuring that product development and marketing teams are aligned with customer needs and pain points.
  • Collaborate closely with the product, product marketing, and sales teams to develop competitive positioning, increase market awareness, and improve product offerings.
  • Act as a trusted advisor to customers, providing insights and recommendations based on industry knowledge and product expertise.


WHAT YOU BRING
  • Must be located in the Eastern region of the US
  • Proven experience in sales, ideally in the Identity & Intelligence or related SaaS technology space.
  • Demonstrated ability to lead complex sales strategies, drive revenue growth, and scale sales operations.
  • Strong understanding of subscription-based business models and how to drive predictable, sustainable growth.
  • Excellent communication and presentation skills, with the ability to engage both internal stakeholders and external customers effectively.
  • Experience working with cross-functional teams, including product, product marketing, and sales.
  • Ability to thrive in a fast-paced, remote work environment and manage multiple priorities simultaneously.
  • Strong business acumen, with the ability to analyze market trends and competitor activities.
  • Ability to travel up to 50%


PREFERRED QUALIFICATIONS
  • Experience with Converged Identity Platforms or Identity & Access Management (IAM) solutions.
  • Familiarity with SaaS business models and subscription revenue strategies.
  • Previous experience working in a remote-first organization.
  • Hunter sales mentality exploring cross-sell opportunities within existing accounts and penetrating net new logos in a collaborative team sales effort


If you are passionate about shaping the future of Identity & Intelligence solutions and driving strategic sales growth, we would love to hear from you. Apply now and join a collaborative, high-performing team dedicated to delivering industry-leading solutions.


Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work that directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!


Saviynt is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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CEO of Saviynt
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Sachin Nayyar
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Average salary estimate

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What You Should Know About Client Solution Advisor – External Identity and Intelligence, Saviynt

Are you ready to take your sales career to the next level? Join Saviynt as a Client Solution Advisor – External Identity and Intelligence, where you'll play a pivotal role in the Revenue Team! In this engaging individual contributor role, you'll be at the forefront of our External Identity & Intelligence product lines, utilizing your expertise to lead the sales strategy and spark growth within our innovative Converged Identity Platform. Your mission will start by collaborating with internal stakeholders to craft an effective go-to-market strategy and leading compelling sales presentations that captivate potential clients. You'll be the go-to person for identifying market trends and adapting our sales techniques to stay ahead of the curve. By establishing strong partnerships and training sales teams, you'll drive profitability and customer success while rising to the rewarding challenge of scaling our operations to reach a remarkable $15M Annual Recurring Revenue (ARR). With your insights greatly valued, you'll also serve as the voice of the customer, ensuring alignment between product development and customer needs. If you're a proactive sales professional eager to make an impact and thrive in a fast-paced environment, Saviynt is the perfect place for you. We're dedicated to provider growth and learning opportunities that help you shape the future of Identity & Intelligence solutions. Are you ready for an exciting journey? Let's make it happen together!

Frequently Asked Questions (FAQs) for Client Solution Advisor – External Identity and Intelligence Role at Saviynt
What responsibilities does a Client Solution Advisor – External Identity and Intelligence at Saviynt have?

As a Client Solution Advisor – External Identity and Intelligence at Saviynt, you'll lead the sales strategy for the Converged Identity Platform, conduct sales presentations, and develop sales strategies aimed at growing the customer base and maximizing revenue. You'll also train and enable sales teams and partners while identifying market trends to adjust and enhance sales tactics.

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What qualifications are required for a Client Solution Advisor – External Identity and Intelligence position at Saviynt?

To excel as a Client Solution Advisor – External Identity and Intelligence at Saviynt, candidates should possess proven sales experience, preferably in the Identity & Intelligence or related SaaS technology fields. Strong communication skills, the ability to manage cross-functional teams, and a solid understanding of subscription-based business models are critical for success in this role.

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Is experience with Identity & Access Management solutions necessary for the Client Solution Advisor role at Saviynt?

While not mandatory, having experience with Identity & Access Management solutions or Converged Identity Platforms is highly preferred for the Client Solution Advisor – External Identity and Intelligence role at Saviynt. This familiarity can significantly enhance your effectiveness in driving sales and strategizing product offerings.

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What does the sales strategy involve for a Client Solution Advisor at Saviynt?

The sales strategy for a Client Solution Advisor at Saviynt involves collaborating with internal teams to align on market approaches, leading key sales conversations throughout the customer lifecycle, and developing short- and long-term strategies with partners for sustained revenue growth. A focus on maximizing subscriptions and ensuring customer success is essential.

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How does the Client Solution Advisor role at Saviynt contribute to customer success?

The Client Solution Advisor – External Identity and Intelligence contributes to customer success by acting as a trusted advisor. This role ensures that product development aligns with customer needs, fosters strong partnerships, and delivers training and resources that equip sales teams to effectively serve clients, thus driving satisfaction and retention.

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Common Interview Questions for Client Solution Advisor – External Identity and Intelligence
How have you driven sales growth in your previous roles?

When answering this question, discuss specific strategies you implemented to achieve sales targets. Highlight instances where you identified market opportunities and adjusted your approach, such as launching new campaigns or enhancing partnerships. Use concrete metrics to illustrate your success.

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Can you describe a time when you had to adapt your sales strategy based on market changes?

To effectively answer this, share a specific example where you successfully navigated market changes. Discuss your approach to analyzing the situation, formulating an adjusted plan, and the ultimate outcomes, emphasizing your flexibility and strategic thinking.

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What techniques do you use when conducting sales presentations?

It's important to highlight your ability to engage and persuade in sales presentations. Discuss techniques like storytelling, addressing client pain points, and leveraging data or case studies. Emphasize your skill in connecting with the audience and tailoring your message to meet their needs.

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How do you ensure alignment with product development teams?

Collaboration is key in this role. Share how you maintain constant communication channels with product development, using tools or regular meetings to keep them informed about customer feedback and market needs. This ensures that products are aligned with customer expectations.

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What role do partnerships play in your sales strategy?

Talk about the significance of partnerships in your sales strategy. Highlight how you've fostered relationships with partners to create a shared growth vision, develop co-marketing efforts, and leverage their strengths in boosting sales opportunities.

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Describe your experience with subscription-based business models.

In your response, elaborate on your understanding of subscription models, including revenue recognition, churn rates, and customer lifetime value. Provide examples of how you have driven sustainable growth within these models in previous positions.

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How do you prioritize sales leads?

Discuss your criteria for prioritizing leads, which might involve assessing lead quality based on factors like fit, urgency, and potential value. Mention any tools you use for lead scoring and how you systematize your outreach efforts.

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What is your approach to training and enabling sales teams?

To answer this, share your methods for developing training materials, conducting workshops, and evaluating sales team performance. Emphasize the importance of continuous learning and fostering an environment where team members can easily exchange tips and share successful practices.

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How do you identify and act on market trends?

You should discuss how you've utilized market research, competitor analysis, and customer feedback to identify trends. Explain your process for reacting to those trends, including product adjustments, sales strategy shifts, or new market entry.

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Why do you want to work at Saviynt as a Client Solution Advisor?

When addressing this question, convey your enthusiasm for Saviynt's mission and values. Detail how the company's focus on innovation in Identity & Intelligence resonates with your career aspirations and how you see yourself contributing to its success.

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We’re building revolutionary identity and security solutions to help the world’s largest companies migrate to the cloud and solve the toughest security challenges in record time. What’s our secret? Our people. We’re a global group of innovators wh...

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DATE POSTED
January 7, 2025

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