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In House Property Manager

Our client, a growing real estate company in the Greater Philadelphia Area, is seeking a highly skilled and experienced in-house Property Manager to head the operations of their real estate portfolio. The ideal candidate will specifically have vast experience with overseeing all of the day to day operations of running a property management division. They will also be process-improvement oriented.

    • Coordinate all move in and move outs, help coordinate property inspections and checklists
    • Rent collection - Ensure timely rent payments, issue late notices and handling non paying tenants
    • Field all maintenance requests and service calls by dispatching maintenance technicians and/or relevant vendors within a specified time frame. Ensure tickets are handled in a timely fashion
    • Address resident concerns in a professional manner, coordinate/contact residents with inspection dates, notices, etc.
    • Routine Maintenance - Schedule and overseeing regular maintenance tasks such as landscaping, cleaning, HVAC servicing and property inspections
    • Vendor management - Continuously build vendor relationships, seek high quality vendors and price negotiations
    • Accounting - support the accountant and bookkeeper, assist with accounts payable/ receivables
    • Ensure residents adhere to the lease by enforcing lease rules and regulations as written
    • Follow-up with all delinquent accounts, pursue collections and process evictions if necessary
    • Work with accounting team, virtual assistants and other members of the team in a cooperative and efficient manner
    • Organize all information about properties – rental license information, lead based paint testing, insurance, keys, alarms, etc. – all in a centralized way that is consistently updated and insuring we are compliant at all times
    • Leasing - Marketing vacant units for rent,  tenant screening, reviewing applications, prepare all leasing documents
    • Building and maintenance of efficient process flows, updating and training VA on processes and procedures

    • Proven experience as a real estate property manager, assistant property manager or similar role
    • Strong understanding of property management software and tools
    • Proficiency with cloud based systems such as Google Suite, Dropbox or other cloud storage platforms
    • Basic understanding of accounting principles
    • Excellent communication and interpersonal skills
    • Strong problem-solving and decision-making abilities
    • Ability to work independently, organize tasks, manage time and prioritize projects
    • Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, Landlord-Tenant Law, OSHA Standards, local and state building codes
    • Basic knowledge of building maintenance, fire prevention and liability reduction principles
    • Must agree to and pass background check
    • General knowledge of local real estate laws, regulations, and practices
    • Strong experience with property management software (Buildium and/or LeadSimple preferred)
  • Competitive pay based on experience
  • Paid Time Off
  • Performance Bonus

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About In House Property Manager, SBook Solutions

Our client, a dynamic and growing real estate company in the Greater Philadelphia Area, is on the lookout for a talented In House Property Manager to take charge of their property management operations. This isn’t just any role; it's an opportunity to lead a dedicated team while developing and improving processes that enhance our client’s real estate portfolio. Your day-to-day responsibilities include coordinating move-ins and move-outs, handling property inspections, and ensuring all maintenance requests are addressed swiftly. You’ll be the key player in collecting rent, managing vendor relationships, and overseeing various property management software and tools. Furthermore, you’ll engage with residents professionally, help organize property information, and support the accounting team with accounts payable and receivable functions. If you excel at building strong connections with clients and vendors, thrive in a fast-paced environment, and navigate local real estate laws comfortably, this position at our client’s company might be just for you! They offer competitive pay based on experience, along with Paid Time Off and a performance bonus to recognize your hard work. Join them to make a significant impact in property management while advancing your career in a supportive workplace.

Frequently Asked Questions (FAQs) for In House Property Manager Role at SBook Solutions
What are the main responsibilities of the In House Property Manager at our client’s company?

The In House Property Manager at our client’s company is responsible for overseeing day-to-day operations of the property management division, including coordinating move-ins and move-outs, managing maintenance requests, and ensuring timely rent collection. They also play a pivotal role in vendor management, routine maintenance oversight, and providing support to the accounting team.

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What qualifications do I need to apply for the In House Property Manager position?

To qualify for the In House Property Manager position with our client, you should have proven experience as a property manager or a similar role. Knowledge of property management software, a basic understanding of accounting principles, and strong communication skills are also essential. A familiarity with local real estate laws and strong organizational abilities are required to excel in this role.

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What software knowledge is required for the In House Property Manager job?

The In House Property Manager position requires strong experience with property management software, such as Buildium or LeadSimple. Additionally, proficiency using cloud-based systems like Google Suite and Dropbox is essential for managing documents and workflows efficiently.

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Is background verification mandatory for the In House Property Manager position?

Yes, to ensure a secure working environment and compliance with industry standards, passing a background check is a mandatory requirement for the In House Property Manager position at our client’s company.

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What benefits can I expect when applying for the In House Property Manager role?

Alongside competitive pay based on your experience, the In House Property Manager role at our client’s company offers Paid Time Off, a performance bonus, and opportunities for career growth within an enthusiastic work environment.

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Common Interview Questions for In House Property Manager
How do you handle a situation where a tenant is consistently late on their rent payments?

When addressing a tenant who is consistently late on rent payments, I first ensure to maintain open and respectful communication. I would reach out to understand their situation, offer potential solutions, and remind them of the lease terms. Establishing a payment plan or discussing available resources may also help in resolving the issue.

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Can you describe your process for coordinating move-ins and move-outs?

I approach move-ins and move-outs with thorough planning and organization, providing tenants with a checklist to ensure that all aspects—such as inspections, utility transfers, and documentation—are completed smoothly and efficiently. This proactive approach helps avoid potential issues and guarantees a seamless transition for everyone involved.

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What strategies do you implement for effective vendor management?

My strategy for effective vendor management involves building strong, long-term relationships as well as setting clear expectations and standards for quality. Regular communication, combined with performance evaluations, ensures that vendors meet our needs while allowing for timely negotiation of pricing and services.

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How do you stay updated with local real estate laws and regulations?

I commit to staying informed about local real estate laws and regulations through continuous education, attending seminars, joining associations, and engaging with legal professionals in the field. This dedication ensures that I not only comply with current standards but also can advise residents and team members accurately.

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How would you handle resident complaints and concerns?

When handling resident complaints, I prioritize active listening and empathy, ensuring that residents feel heard and understood. After acknowledging their concerns, I would work swiftly to develop a plan for resolution and keep them updated throughout the process, reinforcing a sense of community and trust.

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Can you explain your experience with property management software?

I have extensive experience with property management software, particularly with applications like Buildium and LeadSimple. I utilize these tools to manage tenant communications, track maintenance requests, and oversee leasing processes, which enhances both efficiency and accuracy within the property management workflow.

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How would you prioritize your tasks in a busy property management environment?

In a fast-paced property management environment, I prioritize tasks by assessing urgency and importance. Utilizing tools like to-do lists and project management software helps me keep track of deadlines and ensure I allocate my time efficiently to address the most pressing issues first.

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What is your approach to maintaining relationships with residents?

I believe in fostering strong relationships with residents through consistent communication and engagement. Regular check-ins, prompt responses to inquiries, and organizing community events can significantly enhance tenant satisfaction and retention.

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How do you ensure compliance with property management regulations?

Ensuring compliance requires staying current with housing laws and regulations through continuing education and proactive monitoring of property activities. I also conduct regular staff training and audits to ensure that all policies are followed and any updates are immediately integrated into our operations.

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What experience do you have with conducting property inspections?

I have a robust background in conducting property inspections by establishing a clear checklist that addresses both routine maintenance and compliance needs. This approach allows me to systematically evaluate properties, document findings, and coordinate necessary repairs to maintain overall quality and safety.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 22, 2025

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