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Senior Product Designer, GenAI Marketplace

About ScaleAt Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations.About Our Marketplace TeamOur Marketplace team is responsible for developing a first-class experience that leads to a low friction, high polish, and high trust experience for vetted high-quality GenAI contributors. The team owns and develops critical contributor workflows that provide our contributors with transparency, cohesiveness & choice. We’re building the world’s top expert platform, with the goal of attracting the best experts across all relevant fields, and making it fun and interesting for them to train the next generation of LLMs.Responsibilities:• Lead the end-to-end design process to improve the contributor experience, collaborating closely with cross-functional partners• Understand business goals and user needs with a strong point of view on the desired user experience• Design, refine, and ship high quality design• Be able to justify design decisions based on user feedback and insights• Make appropriate tradeoffs between short term and long term goals, informed by business needs• Adopt and expand our design system to achieve consistent style and quality standards across productsRequirements:• 5+ years of relevant experience• Track record of shipping features in consumer-facing products with well crafted design• Strong interaction design, visual design, and content writing skills• High level of proficiency in Figma and other design tools, and ability to choose the right tool for communicating your thought process• Desire to work in a very fast-paced environment• Desire to influence the design process and culture within and outside the product design teamNice to have:• Understanding of the AI and LLM space• Experience in contributing to design systems• Experience in conducting user interviews to gather user feedback and insightsPlease note that in order to maintain integrity to our Scale titling philosophy, we do not internally use titles such as “senior,” but have levels to reflect seniority. Our Talent Acquisition team works closely with our employees to provide them the opportunity to grow their careers and demonstrate the scope of work in other ways aside from job titles. If you have further questions, please direct them to your recruiter and/or hiring manager, who can provide more insight.Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$172,000—$206,000 USDPLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.About Us:At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.We comply with the United States Department of Labor's Pay Transparency provision.PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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$189000 / YEARLY (est.)
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$172000K
$206000K

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What You Should Know About Senior Product Designer, GenAI Marketplace, Scale AI

Join Scale AI as a Senior Product Designer for the GenAI Marketplace, where your creativity and expertise will help shape the future of AI technologies. At Scale AI, we are passionate about empowering the AI revolution, contributing to groundbreaking projects ranging from generative AI to autonomous vehicles. As a member of our dedicated Marketplace team, your role will be vital in crafting an exceptional contributor experience that resonates with high-quality GenAI contributors. You'll be leading the full design process, collaborating closely with cross-functional teams to ensure our interface is as seamless as it is engaging. With a focus on understanding user needs and business goals, your polished design work will greatly enhance the transparency and cohesiveness critical to our platform. You’ll use your strong interaction design skills to create user-friendly interfaces, justifying your design decisions through user feedback and insights. Your extensive experience, creativity, and desire to work in a fast-paced environment will spur innovation in our design culture, helping us attract the world's top experts in the field. If you’re excited about making a meaningful impact while advancing your career in one of the most dynamic industries today, we want to hear from you!

Frequently Asked Questions (FAQs) for Senior Product Designer, GenAI Marketplace Role at Scale AI
What are the key responsibilities of a Senior Product Designer at Scale AI?

As a Senior Product Designer at Scale AI, your main responsibilities will include leading the end-to-end design process for enhancing the contributor experience within the GenAI Marketplace. You will collaborate with cross-functional partners, focusing on understanding user needs and business objectives to craft high-quality designs. Your role also requires justifying design decisions through user feedback and ensuring consistency across our design system.

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What qualifications do I need to become a Senior Product Designer at Scale AI?

To qualify for the Senior Product Designer role at Scale AI, candidates should have a minimum of 5 years of relevant experience, particularly in consumer-facing product design. A strong portfolio showcasing interaction design, visual design skills, and proficiency in tools like Figma is essential. Additionally, candidates should have a keen interest in the AI space and experience in conducting user interviews is a plus.

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What skills are essential for the Senior Product Designer role at Scale AI?

A Senior Product Designer at Scale AI should possess a strong blend of interaction design, visual design, and content writing skills. Mastery of design tools like Figma is crucial, alongside a solid understanding of user-centered design principles. The ability to work efficiently in a fast-paced environment and influence design practices within the team and organization is also highly valued.

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What can I expect from the work environment as a Senior Product Designer at Scale AI?

At Scale AI, work as a Senior Product Designer is dynamic and collaborative. You will engage with cross-functional teams in a fast-paced setting where innovation is encouraged, allowing you to contribute significantly to evolving design processes. The culture promotes inclusivity, giving you the chance to bring your whole self to work while being part of a team dedicated to transforming AI deployment.

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What benefits and compensation can I expect as a Senior Product Designer at Scale AI?

As a Senior Product Designer at Scale AI, you can expect a competitive compensation package that includes a base salary ranging from $172,000 to $206,000, depending on your location and experience. Additionally, you will be eligible for equity compensation, comprehensive health benefits, retirement plans, and generous paid time off, alongside support for learning and development.

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Common Interview Questions for Senior Product Designer, GenAI Marketplace
How do you approach user experience design in your projects?

When addressing user experience design, I first immerse myself in understanding the users and their needs through research and user interviews. I believe in creating empathy maps to visualize user pain points and needs, guiding the design process. This leads to solutions grounded in actual user feedback, which I continue to test and iterate upon throughout the design lifecycle.

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Can you describe a challenging design problem you've faced and how you solved it?

In a previous project, I was tasked with redesigning an overly complex interface that users found confusing. I conducted a series of user interviews and usability tests, which highlighted key pain points. By simplifying navigation and consolidating features based on user priorities, I was able to create a more intuitive user journey, which led to a significant decrease in user error and increased engagement.

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What is your process for collaborating with cross-functional teams?

My collaboration process begins with establishing clear communication channels. I involve team members early in the design process to align on goals and gather diverse perspectives. Regular check-ins and design reviews help us stay on track, fostering a shared understanding of user needs and business objectives, leading to a more cohesive final product.

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How do you ensure your designs are user-centered?

I prioritize user-centered design by actively involving users in the process. This involves conducting user research to gather insights, creating wireframes and prototypes that can be tested with real users, and iterating based on feedback. This approach not only informs my design decisions but also ensures that the end product resonates with the target audience.

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What design tools do you prefer and why?

I primarily use Figma for its collaborative features and ease of sharing designs with stakeholders. It's excellent for creating interactive prototypes and allows for real-time feedback. Additionally, I utilize tools like Sketch for high-fidelity mockups and InVision for user testing, depending on the project's requirements and team workflows.

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How do you balance design quality with deadlines?

Balancing design quality with deadlines requires clear prioritization of tasks. I define key deliverables and focus on the elements that significantly impact user experience and business objectives. Additionally, I practice agile principles, delivering iterative designs that can be refined over time, which allows for adaptability in fast-paced environments while maintaining high standards.

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What role does feedback play in your design process?

Feedback is essential in my design process. It provides valuable perspectives that can reveal blind spots in my work. I actively seek feedback from stakeholders and users at various stages, which allows me to refine designs before finalization. This iterative feedback loop ensures that the final product aligns with both user needs and business goals.

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How do you stay updated on design trends?

I stay updated on design trends by regularly reading industry blogs, participating in design forums, and attending webinars and conferences. I also follow influential designers and brands on platforms like Medium and LinkedIn. Continuing education through courses and workshops ensures my skills evolve alongside the fast-paced world of design.

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Describe your experience with design systems.

In my previous roles, I've successfully contributed to building and maintaining design systems. I understand the importance of consistent styling and reusable components. By collaborating with engineering teams, I help ensure that our design principles are adhered to across products, which improves efficiency and enhances brand recognition.

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Why do you want to work at Scale AI as a Senior Product Designer?

I'm excited about the opportunity to work at Scale AI because of the company's mission to accelerate AI technology's impact across industries. The idea of designing for the GenAI Marketplace resonates with my passion for innovative technology, and I am eager to contribute my skills to an organization that values creativity, collaboration, and the potential of AI to transform user experiences.

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Scale accelerates AI development by providing the data infrastructure for AI. Its data-centric platform manages the entire ML lifecycle, from data annotation and curation to model testing and evaluation, enabling any organization - from the world'...

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Full-time, on-site
DATE POSTED
April 22, 2025

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