Job details

Schedule Specialist - job 4 of 9

Company Overview:

We are hiring for a Schedule Specialist.

At DFW Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.

We strive to offer benefits that reward the whole you!

employee wellness programs

flexibility for true work-life balance
holidays & paid time off
continuing education & career growth opportunities
company-wide support & resources to help you achieve your goals

Take your career to a new level of caring. Apply today!

Essential Functions:

Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits .
Monitors Pending Referrals daily and assigns licensed professional (LP) and case manager for all SOC visits
Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
Runs Scheduling Request Report daily, completes requests as appropriate for Medicare week. Monitors productivity and distribution of regular visits for caregiver optimization, communicates with team leader as appropriate.
Reviews Unverified Visit report daily. Communicates directly with field staff, team leader, branch manager as needed.
Continually monitors action screen and processes all assigned tasks, coordination notes, admin tasks in timely manner
Assists in coordination of scheduling and tracking all supervisory visits and therapy reassessment visits, as required per regulatory requirements.
Attends and participates in annual in-service programs, workshops, continuing educational programs, seminars, etc.

Education & Experience:

Education Requirements

High school education or equivalent

Experience Requirements

Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.

Skill Requirements

Exceptional organizational, customer service, communication, and decision making skills required.

Working knowledge of state and federal regulations governing OASIS visits, supervisiory, and reassessment visits.

LHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.

Must be fully vaccinated or be willing to complete full vaccination by date of hire and proof of vaccination will be required. If permitted by state law, the company will consider requests for religious or medical exemptions.

DFW Home Health is part of the LHC Group family of providers – the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: “It's all about helping people.”