Scheduling Assistant

Scheduling Assistant

WHO WE ARE:

American Marketing & Publishing, LLC has provided trusted and effective local advertising solutions to family-owned businesses for 24 years. Today we are one of the fastest growing fully integrated digital advertising companies in the U.S. We’re looking for a talented and hardworking Scheduling Assistant, eager to tackle new challenges, in a growing, dynamic and innovative environment.

We’ve been helping family owned businesses advertise intelligently and inexpensively in their communities since 1997. Our mission is to ensure our clients win the call when consumers have a need and begin to search, and we’ve become the trusted, go-to partner to our longstanding advertising clients when it comes to their online visibility and marketing needs.

We help tens of thousands of businesses manage their online business listings, company profiles, imagery, website, social postings, and reviews. We own the CloseBy® Text Marketing Platform and we are the largest Google Street View Trusted agency in North America. In sum, we provide the best people in the community – hard working small business owners – with the best local advertising solutions in the industry.

WHY JOIN US:

· Fun, team-based collaborative culture

· Career training and development programs

· Growing company with advancement pathways

· Competitive wages

· Comprehensive Benefits Package

o Paid Holidays

o Paid Time Off (PTO)

o Volunteer Paid Time Off

o Health Insurance - Blue Cross Blue Shield

o Dental Insurance - Delta Dental

o Vision insurance - VSP

o 401(k) - Fidelity

o Referral Program

YOUR TYPICAL DAY:

• Send daily appointment reminders via email, text and phone. Reschedule customers as needed.
• Field in-bound calls from sales reps and customers, providing positive customer service and support as needed
• Backup the GSV Scheduling Coordinator as needed with additional customer or sales rep outreach regarding TBD photo events via email, text or phone.
• Assist in overflow photo editing work as needed
• Any other duties assigned by manager

Core Competencies:

• Working knowledge of computers and Microsoft Office Suite required
• Must be able to multi-task, maintain quality standards, adapt and think on your feet as priorities arise and change, keep yourself organized, pay very close attention to detail
• Ability to prioritize projects and strong problem solving skills
• Experience managing schedules and appointments a plus
• Being able to work and stay on task with limited interaction with your supervisor

Educational Requirements:

• Four-year college degree preferred but not required.

Functional Demands

• Ability to sit for extended periods of time performing computer work

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person