Scheduling Coordinator (Remote)

Remote

Scheduling Coordinator

Role Overview 

The Scheduling Coordinator is a critical component of our Client Experience team. This position will provide support and coordination in the scheduling and execution of all Teachstone trainings. As a growing company we are looking for a team player, motivated by a desire to make a difference in education and willing to work within the ebbs and flows of a dynamic, growing workplace. This detail oriented individual must possess excellent customer service and people skills and must enjoy working in a fast-paced, team-oriented environment.

Company Overview

Teachstone® was founded in 2008 to deliver the Classroom Assessment Scoring System® (CLASS®) nationwide and around the globe. Developed through years of research, the CLASS observation tool measures the interactions between teachers and children, which have been shown to drive learning and lifelong achievement. Teachstone helps organizations conduct classroom observations and provides professional development so that teachers improve and children learn more. Our online subscription service, myTeachstone, simplifies CLASS implementation by combining observation data with a robust library of CLASS resources and professional development.

At Teachstone, everything we do is about improving the ways teachers interact with their students. We train coaches and observers, build and deliver online support programs, design professional development – all of it grounded in one proven fact: the interactions teachers have with students have a lasting impact on their academic and developmental success. By helping educators describe, measure and improve their interactions and relationships with students, Teachstone is transforming education nationwide, one interaction at a time.

Role Description

• Coordinate and manage the scheduling of all standard facilitated services while adhering to scheduling best practices in order to support the achievement of utilization goals
• Develop and support working relationships with CLASS facilitators and internal clients
• Ensure scheduling communication is accurate and properly documented
• Maintain clear records of all standard scheduling requests and changes within scheduling software
• Support tasks associated with onboarding of new CLASS facilitators
• Work closely with Scheduling Manager, Scheduling Coordinators, Implementation Specialists and Coordinators, and Revenue team members to ensure scheduling correspondence is clear and accurate
• Other duties as assigned

You Bring

• At least 1-3 years of relevant experience
• Fluency in English required, knowledge of additional languages would be useful
• Excellent interpersonal skills including a professional and diplomatic demeanor
• Excellent communication skills including written, verbal, and listening
• Exceptional attention to detail and highly accurate data entry
• Basic understanding of standard Google office software such as Gmail, Google Calendar, Google Docs, and Google Sheets 

Preferred Qualifications

• Working knowledge of Salesforce
• Comfortable learning and working in cloud based software applications