Call Center Representative (Fluent In Cantonese Or Mandarin) - REMOTE

TEKsystems is hiring a large group of Cantonese/Mandarin Call Center Representatives to assist a healthcare client based in New York .These positions will be FULLY REMOTE, and our client will provide all the equipment needed for the role. Candidates will need a high-speed internet connection and a quiet area to work in their residence to qualify.The ideal candidate would have a background in call center environments working in customer service(1-2 years of experience is preferred).Training:Training is three weeks in duration -The training schedule is 9:30 – 4:30 for two weeks– then they go to their regular schedule starting the third week - please note there are no requests for a schedule change for the first 2 months after they come out of training.Responsibilities:•Attend all in-service training/compliance sessions.• Take client messages per protocol.• Schedule Medicaid transportation per protocol.• Provide for a professional work environment and exhibit a professional attitude and demeanor.• Demonstrate a proven understanding of client’s procedures.• Display excellent customer service skills.• Provide timely feedback to the company regarding service failures and/or customer concerns.• All other duties as directed by supervisors/management.Shift:7:00am-3:30pm(2)8:00am-4:30pm (2)9:00am-5:30pm (3)9:30am-6:00pm (6)Pay:21-23/hr.- plenty of overtime to go around as well plus 2X pay on holidays if able to workThese positions will look to start immediately and will require no onboarding process. If interested, please apply with your most up to date resume as soon as possible and a recruiter will contact you as soon as possible.About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.