Scheduling Coordinator

Job Summary:Visiting Angels is a leading nurse registry that provides home care to seniors. Our customized services enable our clients to maintain the independence of their daily routines and familiar surroundings. We are a team-oriented company and are looking for a like-minded candidate who can assist us and further promote our growth. We contribute our success to the daily contributions of the remarkable individuals who make up our team.We are seeking a detail-oriented Scheduling Coordinator to join our team. The ideal candidate will be responsible for managing client and caregiver schedules and providing administrative support in an office setting. As a Scheduling Coordinator, you will play a pivotal role in coordinating the referral services for our nurse registry. Successful candidates will have excellent customer service skills, must be detail/outcome-oriented and a self- starter.Office hours are Monday-Friday 8:30am-5pm and we are available on-call 24/7. An appropriate candidate for this position will be required to share on-call with compensation.Why Visiting Angels (Sanford):• Join a reputable company in the Home Care Industry• Make a difference in peoples' lives• Be treated as a valued team member• Paid Time Off• Major Holidays off with pay• Positive work environmentDuties and responsibilities:• Coordinate, schedule, and oversee multiple clients and caregivers• Ability to schedule caregivers and make appropriate selections based on client needs• Possess exceptional customer service skills over the phone and in person• Demonstrate strong sense of urgency and problem-solving skills, while juggling multiple projects with superb accuracy• Manage client records and caregiver records to ensure accuracy of information• Answering phone calls and resolving scheduling issues• Assist with general office tasks to support the smooth operation of the practice• Collaborate with peers to optimize scheduling proceduresRequirements:• A team player with a strong sense of responsibility and reliability• Exceptional Customer Service skills• Strong administrative and organizational skills• Attention to detail• Excellent communication and interpersonal abilities• Ability to multitask and prioritize tasks effectively• Must be computer savvy and have the ability to learn quicklyPreferred Skills:• Experience in an office setting• Knowledge of home care services or similar field• BilingualIf you are passionate about coordinating care services and ensuring the highest standards of care, we invite you to apply for this exciting opportunity. Join us in making a positive impact on the lives of individuals in need of quality care services.Job Type: Full-timeBenefits:• Paid time offSchedule:• Monday to Friday• On callApplication Question(s):• What makes you the best fit for the role?Experience:• Customer service: 3 years (Required)• Computer skills: 1 year (Required)Ability to Commute:• Sanford, FL 32771 (Required)Ability to Relocate:• Sanford, FL 32771: Relocate before starting work (Required)Work Location: In person