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Technical Scrum Master

We are seeking a senior and experienced professional to join our global team as a Technical Scrum Master. She/He will be responsible to coach and guide the software teams towards the effective execution of our deliveries in Global API platform group.Scrum Master is a key position that ensures we are working as per the Scaled Agile Framework® methodology in a highly technical environment. You will guide and engage the team members to work in an agile manner with emphasis on Inspect and Adapt approach.• Please be sure you have reviewed all qualifications prior to applying. Technical experinece listed below is extremely important!What you will do:• Partner with Product Owners to ensure alignment of strategy to backlogs and execution for API platform management.• Coordinate in eliciting technical requirements from stakeholders for API platform for and required functionality or maintenance updates.• Plan and execute using Scaled Agile Framework methodology with Program Increments in place• Manage inter-dependencies between agile teams, identify risks, escalate and help find resolutions• Drive continuous improvement by coaching team members to maximize efficiency and self-improvement.• Possess supervision skills to work in a global organization across time-zones, and with teams that are internal as well as with external contractor groups• Remove impediments towards successful execution of sprints• Coach the team on agile values, culture and methodologies• Master agile processes and fine tune them to the team needs while providing tools, methodologies and relevant KPIs/dashboards to accelerate team delivery• Maintain visual KPIs dashboards to monitor and track iterations with focus on bringing efficiency and improvementExperience• Experience with software projects in an agile environment, with solid understanding of agile and SAFe®• Previous experience in Software Engineering roles, specifically with API’s (i.e. REST, SOAP)• Hands on technical experience with API development and/or management.• 7+ years of work experience in software product development as a scrum master, project/program manager or business analyst• SAFe® certification preferred• Advanced skills with JIRA and confluence• Knowledge of APIs is a must!• Proficient with Business Intelligence tools such as Tableau, Power BI etc.• Proficient communication and leadership skills• Strong facilitation techniques• Bachelor’s or master’s degree in computer science, software engineering, or a related field• Technical candidates are welcome to apply, however advanced knowledge and experience managing Scrum teams is required.Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric – apply today!€36 billion global revenue+13% organic growth150 000+ employees in 100+ countries#1 on the Global 100 World’s most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filled.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy hereAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter hereSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
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What You Should Know About Technical Scrum Master, Schneider Electric

Join Schneider Electric in Andover, MA as our next Technical Scrum Master! If you're passionate about leading agile teams and thrive in a dynamic environment, this is your chance to make a significant impact. In this role, you will work closely with Product Owners to ensure our strategies align with backlogs and execution for our Global API platform. Your expertise will guide software teams to effectively navigate the Scaled Agile Framework®, elevating the team's efficiency through insightful coaching and continuous improvement practices. With a strong technical background and hands-on experience in API management, particularly REST and SOAP, you'll engage with stakeholders to gather essential requirements while managing inter-team dependencies. Your knack for problem-solving will help identify risks and escalate issues, ensuring smooth sprints. As a Technical Scrum Master, you’ll not only champion agile methodologies but also create a supportive environment for team members to grow and optimize their performance. If you’re a seasoned professional with a desire to drive change while maintaining a culture of curiosity, teamwork, and inclusion, we would love to see you apply and help us shape a sustainable future!

Frequently Asked Questions (FAQs) for Technical Scrum Master Role at Schneider Electric
What qualifications do I need for the Technical Scrum Master position at Schneider Electric?

To qualify for the Technical Scrum Master role at Schneider Electric, candidates should have at least 7 years of experience in software product development as a scrum master, project/program manager, or business analyst. Strong knowledge of APIs, especially REST and SOAP, along with hands-on experience in API management is crucial. A background in software engineering is preferred, and familiarity with the Scaled Agile Framework® is essential.

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What are the main responsibilities of a Technical Scrum Master at Schneider Electric?

As a Technical Scrum Master at Schneider Electric, your main responsibilities include coaching agile teams, ensuring alignment between Product Owners and the backlog, managing inter-team dependencies, and facilitating continuous improvement by helping team members maximize their efficiency. Additionally, you will actively work on removing impediments that hinder sprint success, all while fostering an agile culture across the organization.

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How does Schneider Electric support career growth for Technical Scrum Masters?

Schneider Electric is committed to nurturing talent and offers multiple avenues for professional development within the Technical Scrum Master role. You will have opportunities for advanced training in agile methodologies and leadership skills, participate in workshops, and collaborate on innovative projects that can significantly amplify your expertise and career trajectory.

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What tools and systems will I be using as a Technical Scrum Master at Schneider Electric?

In the Technical Scrum Master position at Schneider Electric, you will be proficient in tools like JIRA and Confluence for project management and tracking. Familiarity with Business Intelligence tools such as Tableau and Power BI is also beneficial. These tools will help you create visual dashboards to monitor key performance indicators and optimize team delivery.

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Is a SAFe® certification required for the Technical Scrum Master role at Schneider Electric?

While having a SAFe® certification is preferred for the Technical Scrum Master position at Schneider Electric, it is not mandatory. However, a strong understanding of Scaled Agile Framework® principles is essential, so candidates who are either certified or have equivalent knowledge are encouraged to apply.

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Common Interview Questions for Technical Scrum Master
What is your experience with the Scaled Agile Framework in previous projects?

In discussing my experience with the Scaled Agile Framework, I would highlight specific projects where I implemented SAFe principles. I would explain how I facilitated Program Increments, coordinated with stakeholders, and ensured that the teams adhered to agile practices to achieve project goals efficiently.

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Can you describe a challenging situation you faced as a Scrum Master and how you resolved it?

When asked about a challenging situation, I would recount a specific instance where team dynamics were strained. I would explain how I facilitated open communication, identified underlying issues, and employed mediation strategies to foster collaboration and restore team morale.

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How do you manage interdependencies between multiple agile teams?

To manage interdependencies effectively, I prioritize regular cross-team meetings to share updates, identify potential bottlenecks, and collaboratively find solutions. Leveraging tools like JIRA helps in visualizing dependencies and tracking progress, ensuring alignment across teams.

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What techniques do you use to coach teams towards agile values?

In coaching teams towards agile values, I utilize interactive workshops, one-on-one mentoring sessions, and create a culture of feedback. Encouraging team members to openly share their insights fosters a mindset of continuous learning and improvement.

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How do you handle resistance to agile practices within a team?

When facing resistance, I focus on understanding the root causes of the reluctance. Engaging team members in discussions about their concerns and demonstrating the benefits of agile practices through small wins often helps in reducing resistance and building buy-in.

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What strategies do you employ for sprint planning?

For sprint planning, I ensure all team members actively participate in defining the sprint goal, engaging in backlog refinement sessions to clarify requirements, and estimating the work collaboratively based on the team's velocity. This collective approach fosters commitment and accountability.

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How do you measure team performance in an agile environment?

I measure team performance using various KPIs such as sprint velocities, cycle times, and quality metrics. Additionally, I seek qualitative feedback through retrospectives to gauge team sentiment and identify areas for improvement.

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What makes you a suitable fit for the Technical Scrum Master position at Schneider Electric?

I believe my extensive experience leading agile teams, my technical background in API management, and my commitment to fostering an inclusive and collaborative team culture align well with Schneider Electric's mission. My passion for sustainability and innovation resonates strongly with the company's values, making me an ideal candidate.

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Can you explain your experience with API management?

In my previous roles, I have been deeply involved in API management, where I designed and developed RESTful services. I collaborated with stakeholders to gather requirements and ensure that our APIs support strategic goals, focusing on both functionality and performance.

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What do you think are the key qualities of a successful Scrum Master?

A successful Scrum Master should possess strong leadership, excellent communication skills, and a deep understanding of agile methodologies. They should also be adept at fostering collaboration and empowering teams to take ownership of their processes while embracing a culture of continuous improvement.

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Full-time, on-site
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December 6, 2024

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