Distribution Supervisor - 1st shift

As a Distribution Supervisor at Saddle Creek, you'll manage a team of hourly associates in a dynamic warehouse setting. Your responsibilities include ensuring productivity standards are met, providing exceptional customer service by monitoring key performance indicators, promoting process improvement, and maintaining a safe and professional work environment. You'll also coach and mentor your team, communicate performance goals, and conduct annual reviews.

To qualify for the Distribution Supervisor role at Saddle Creek, you need a high school diploma or GED, along with at least 2 years of experience in a leadership role. Strong communication, collaboration, and problem-solving skills are essential. Bonus points if you have a Bachelor’s degree, Lean Six Sigma training, or supply chain experience!

Saddle Creek promotes a friendly and supportive work culture, offering opportunities for career development, teamwork, and skill enhancement. We believe in recognizing individual contributions and celebrating successes, which helps in creating a rewarding environment for Distribution Supervisors and their teams.

As a Distribution Supervisor at Saddle Creek, you can look forward to a comprehensive benefits package that includes health insurance, annual bonus eligibility, a 401(k) match, vacation and holiday pay, and tuition reimbursement for further education. We’re committed to your long-term success and well-being.

The Distribution Supervisor position at Saddle Creek is a 1st shift role, typically Monday to Friday from 6 AM to 3 PM. There may be ocasional overtime and possible weekend shifts once or twice a month, providing you the flexibility to balance your work life with personal commitments.

To effectively motivate a team as a Distribution Supervisor, I focus on transparent communication, setting clear goals, and recognizing individual achievements. Celebrating successes and providing opportunities for professional development fosters a motivated and cohesive team.

In resolving a conflict between team members, I would first listen to each person's perspective to understand their viewpoints. I would then facilitate a meeting to encourage open communication, helping them to collaboratively find a solution while ensuring it aligns with our company values.

One instance where I implemented a change was by introducing a new scheduling system that allowed for better resource allocation during peak hours. This change led to a noticeable increase in productivity and a decrease in overtime costs, showcasing the benefits of strategic planning.

Safety is a top priority in my role as a Distribution Supervisor. I conduct regular safety inspections, provide ongoing training for associates, and foster a culture of safety where team members feel comfortable reporting hazards. This proactive approach helps maintain a safe working environment.

Key metrics I monitor include order fill rate accuracy, inventory accuracy, operational cost efficiency, and employee productivity rates. By focusing on these KPIs, I can effectively assess performance and implement improvements as needed.

When dealing with underperformance, I first try to identify the root cause through open dialogue with the individual. I create a tailored development plan that includes specific performance goals, training opportunities, and regular feedback sessions to help them improve.

I have experience implementing Lean principles by analyzing workflows and identifying areas for waste reduction. Colleagues and I worked together to streamline processes, which led to enhanced efficiency and cost savings in operations.

My approach to coaching involves understanding each team member's strengths and areas for growth. I provide regular feedback, set individual goals, and offer mentoring sessions. Encouraging them to take on new challenges fosters both personal and professional growth.

In my role, I typically utilize warehouse management systems (WMS) for real-time tracking of inventory and order fulfillment, along with Microsoft Office tools for reporting and communication. These tools help streamline operations and improve decision-making.

During peak operations, I prioritize tasks by assessing urgency and impact on customer service. I communicate effectively with my team to tackle high-priority orders first and delegate tasks according to each associate's strengths and workload capacity to ensure efficiency.