Join us now!
With millions using our tools globally, ScreenPal is a leading SaaS provider helping education and business organizations learn and communicate more effectively. Our software and services allow individuals and companies to create compelling and authentic solutions for learning and collaboration. ScreenPal is a privately held, profitable, and rapidly growing software company. Our team is virtual with headquarters located in Seattle, WA.
Technical Support Specialist
We are currently looking for an experienced customer service and support specialist to join our team. This position is important to advance our mission to enable everyone, everywhere to easily capture, share and experience video content. This position can be remote. We take pride in providing superior experiences and engaging our customers throughout the world. At ScreenPal, we strive to deliver video creation tools and services that are easy and fun to use, and our customer support team is critical to realizing that mission.
About You
You are comfortable working with SaaS software and related tools to support our customers and users. You love working with people and in a dedicated organization to provide our customers solutions that enable and empower them to utilize our portfolio of software. You like to get involved in organizational initiatives that may not always align with your primary job functions. You have superb communication skills via speaking and writing to our customers.
What you will do:
Must Have:
Good to Have:
screenpal (formerly screencast-o-matic) provides intuitive, effective software tools and services for collaborative video creation and sharing that are easy for everyone to use, including a screen recorder, screen capture, video editor, and video ...
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