Undergraduate Student Assistant - Outreach

Overview

The salary for this position is $18.00 per hour is non-neogiatable.

The overall plan of SDSU’s Building Bridges between Community and Careers (here on referred to Building Bridges) is a project whose aim is to position SDSU Imperial Valley (SDSU-IV) campus to be instrumental in addressing the community and regional workforce needs by facilitating pathways through San Diego State University (SDSU) to successful careers in Nursing, Public Health, and STEM education.

PURPOSE OF THE POSITION

This position will be assisting the Outreach Specialist in various duties, activities, and events as needed.

Responsibilities

Overall University Expectations

• Display professionalism in working with prospective students, faculty, staff, administrators, and community members. 
• Provide accurate information pertaining University policies and procedures to prospective students, parents, and community members. 
• Promote a collegial and professional atmosphere at all University organized, sponsored, or participating events. 
• Abide by the SDSU Student Code of Conduct. 
• Meet all deadlines as set by the supervisors including, but not limited to, work scheduling. 
• Adhere to the dress code of the SDSU Outreach (see additional notes for dress code). 
• Serve as an exemplary role model for all SDSU students. 

Prospective Student Outreach

• Provide general SDSU Imperial Valley campus information to all prospective students, families, and K-12 staff/personnel. 
• Provide accurate information of admission requirements to all prospective students, families, and K-12 staff/personnel. 
• Be able to inform or present via the following modalities: one-on-one sessions, small groups, event tabling, and classroom presentations. 
• Be able to communicate with prospective students via phone, mail, email, text, and social media. 
• Collect prospective student information and transfer data into computer files or CRM database systems.
• Assist with the completion of the CSU and Financial Aid applications and provide general admission information to applicants.
• Represent SDSU Imperial Valley at college and career fairs and other community events. 
• Attend all mandatory training and meetings. 

Prospective Student Events

• Participate in all SDSU mandatory events (see additional notes for specific events) and assist with additional events when requested. 
• Be on time, preferably early, for all events.
• Be able to conduct tours, present, or serve on student panels during campus visits as required.
• Complete required hours of stuffing packets as determined by the SDSU supervisors. Remain on task at all times. Do not leave any event without approval from the Lead or Supervisors.
• Be prepared at each Outreach event including appropriate attire. Be attentive at all responsibilities.
• No personal use of cell or university phones, use of personal or university computers for games and/or the internet in the office or at events. 

*Roles, Duties, and Responsibilities subject to change based on the programmatic needs of the university/current events.

ADDITIONAL NOTES: 

List of Mandatory Events: 

• College Access Professional Summit
• CSU Counselors Conference 
• CSU/UC Application Workshops 
• Higher Education Week I (12th grade)
• STEM Exploration Day SDSU-IV
• Explore SDSU Imperial Valley Open House (Admitted Students Only) 
• Discover SDSU Imperial Valley (Prospective Students) 
• Higher Education Week II (11th Grade) 
• Community College College & University Days 
• K-12 College & Career Days 
• Campus Tours
• FAFSA Workshop/Cash for College

Dress Code Attire: 

Formal Attire: 

• Black closed toed shoes with black socks 
• Black dress pants or a professional black skirt 
• Black belt 
• Red polo tucked in 
• Nametag and pins 
• No excessive jewelry 
• Neat and professional hair 

Tour Attire: 

• Closed toed shoes (no sandals or strappy shoes) 
• Khaki, blue, black colored pants or shorts (appropriate, professional length) 
• No patterns or designs, no ripped or frayed shorts or pants 
• Black or brown belts (no extreme patterns) 
• Red polo tucked in 
• Nametag and pins 
• No excessive jewelry 
• Neat and professional hair 
• SDSU colors or logo or plain hats are okay to wear during tour
•  

Qualifications

Minimum Education

• Current enrollment as an undergraduate student at SDSU

Minimum Experience

• none

• Ability to work in a team environment and independently.
• Ability to establish and maintain professional, cooperative working relationships.
• Strong written and oral communication skills.
• Bilingual speaking both English and Spanish (Preferred).

Additional Applicant Information

• Candidate must reside in California and live within a commutable distance from SDSU at time of hire.
• Job offer is contingent upon satisfactory clearance based on background check results (including a criminal record check).
• San Diego State University Research Foundation is an equal opportunity employer. Consistent with California law and federal civil rights laws, SDSU Research Foundation provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin or any other categories protected by federal or state law.  
• Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. Our commitment to equal opportunity means ensuring that every employee has equal access to resources and support. 
• SDSU Research Foundation complies with Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), and other applicable state and federal anti-discrimination laws including grant or contract terms and conditions related to funded program activities. Further the SDSU Research Foundation maintains a Nondiscrimination Policy that prohibits discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of unlawful discrimination, harassment, and retaliation in all programs, policies, and practices.  
• SDSU Research Foundation makes all employment decisions including, but not limited to, applicant screening, hiring, promotion, demotion, compensation, benefits, disciplinary actions, and terminations on the basis of merit.