SeatGeek's user experience team is seeking a staff researcher to help us change live experiences. As the lead researcher for the Enterprise team, you will play a pivotal role in reshaping our rightsholder experience by guiding our research practice. Supporting all of our client-facing products, you will work across a diverse matrix of user archetypes and collaborate closely with cross-functional teams. This role requires a background in developing and running research programs for technical users, expertise in analyzing user behaviors and workflows, excellent communication skills, and strong mentoring abilities.
The ideal candidate embraces a growth mindset, has a track record of delivering results both as an individual and with others, enjoys collaborating with designers, product managers and engineers, and is excited by the opportunity to create exceptional ticketing and event management experiences.
The salary range for this role is $180,000-$245,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings.
To review our candidate privacy notice, click here.
Help the world experience more live.We believe live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude, we’re simplifying and modernizing the ticketing industry.
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