Secretary

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Summary:

The Secretary for Family Support Services provides programmatic and office support for day-to-day operations, staff communication, and general information to the Child Life and Volunteer Services department. This position liaisons with external departments and volunteers to provide teamwork and interconnectedness to build collaborative relationships that enhance the patient, family and team experience.

Education & Experience

How You Make a Difference At Cook Children’s, everyone should feel like family. The Secretary of Family Support Services supports staff and programs which focus on the impact of healthcare experiences on childhood development, emotional safety, and family dynamics. Using the Cook Children’s Experience Standards of connection, collaboration and elevating experiences, the Secretary upholds our Promise through a culture of respect that values inclusion, diversity and health equity; empathy, listening, engagement, encouragement, communication, and an appreciation of partnership and teamwork.

How We Make a Difference The Patient, Family Member Experience team’s mission is to give voice to what patients, families and members see, advocate for how experiences effect well-being, provide support and emotional safety, and elevate people, processes and technology. This role is surrounded by colleagues who are deeply passionate in bettering the human experience and consider their work a calling. Our Promise inspires us to perform at our highest level because we understand the impact we have every day on the lives of the children, families and caregivers we serve

About Us:

Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.