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Technology Community Engagement & Innovation Manager (Hybrid Working)

Company Description

About SEEK

At SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We make a positive impact on a truly global scale and our world-class technology solutions connect more people to relevant employment and education opportunities. The work we do impacts people’s lives when it matters.

We value and celebrate the diversity of our employees who rise to the challenge to contribute to the success of our organisation. It’s a fast-paced and supportive environment where everyone is passionate about our common purpose and where our people can create enriching and exciting careers. Our future potential is your opportunity.

Why join us?

At SEEK our biggest asset is our people, and we are proud of our community of valued, talented and diverse individuals who really know their stuff. Our culture statement, Our SEEK, is all about what makes SEEK unique and a little bit different. Our SEEK clearly outlines the Principles and the Behaviours of our best people, which include:

Passion: we are passionate about SEEK, our purpose, our customers and our community

Team: we care about each other and collaborate to achieve together

Delivery: we execute with excellence and achieve great results

Future: we think and act for the long term

Job Description

About the role 

The Technology Community Engagement & Innovation Manager (Asia is responsible for the creation, maintenance and operation of Technology based Innovation and community-based initiatives that promote Technology's EVP, enhance Productivity and Collaboration and advance innovation within the Technology space.

The Technology Community Engagement & Innovation Manager (Asia Pacific) will be reporting into the Head of Technology Business Operations Excellent (TBOX) in TS&O, Asia Pacific, this role has line management responsibility where required.

The Team

  • The team is relatively new to SEEK and will have a community focus particularly in Kuala Lumpur where Technology personnel growth (and therefore community) is a key focus:
  • The team currently comprises you, the manager, and a Coordinator/Lead, with both roles based around the same objectives and skill sets.
  • You will be responsible for the other team member from a line management perspective and management of workload

Key Responsibilities

  • The Technology Community Engagement & Innovation Manager  (APAC) is accountable for Community-specific experiences and engagement across the range of Technology departments with a drive to foster collaboration and innovation, including:
  • Full time support and accountability (where applicable) for internal and external community building efforts, from Hackathon to Meetup Group support and talent acquisition as well as events to make our MEL and KL Hubs an attractive collab space for Technology to build communities.
  • A dedicated focus on solving the common problems of creating, growing and sustaining internal and external community and on marketing the SEEK Technology EVP to external communities.
  • Generate, manage and maintain a portfolio of Engagement and Innovation initiatives aligned to core Technology strategy outcomes of Simplified Operations and Empowered People along with Productivity-enhancing Processes & Tooling
  • Drive continuous improvement, surfacing information and metrics from initiatives that impact broader business considerations to enable informed decision making and governance input from key stakeholders including the ELT
  • Budget management of a dedicated community-based budget used for EVP and community support
  • Leadership and management responsibilities and line management. Being accountable for managing the individual performance and professional growth, personal development and/or leadership capabilities via coaching and mentoring. Growing team member functional capabilities either directly through line management & coaching efforts or indirectly through technical leaders

The key objectives of the role are to:

Promote Technology's EVP: Support internal initiatives for the wider Technology community to engage with, while promoting SEEK's Technology brand and EVP awareness externally with a primary focus in KL.

Enhance Productivity & Collaboration: Improving the collaboration and sharing of knowledge and IP across Technology  to further enhance productivity

Advance Innovation: Through clear messaging and promotion of ideas and tools available for use across the Technology landscape (e.g. AI tools)

Qualifications

Essential Qualifications, Skills, and Experience

This role requires good interpersonal and communication skills at its core. The ability to also self-manage, problem solve during stressful deadlines and effectively manage your time and priorities across multiple initiatives at once is paramount to success:

  • Experience in Event management related to events the size of Hackathon or Hive week
  • Strong communication skills: Communicate to all levels of the business including the ELT.
  • Strong presentation skills: Bring together core information and data into concise/clear presentations that speak to the relevant audience level and again need to go to any level of the business including the ELT. 
  • Be self-motivated to inspire, encourage and motivate others to be participate in community-based initiatives/events
  • Facilitation skills for running working groups or committees, particularly around events
  • Direct line management experience of at least one person

Additional Information

At SEEK we offer: 

  • Support of flexible working, including a mix of office and work from home days depending on your role. 
  • The opportunity to work from anywhere for up to 4 weeks per financial year 
  • Casual dress – every day 

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those with eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Technology Community Engagement & Innovation Manager (Hybrid Working), Seek

Introducing the Technology Community Engagement & Innovation Manager at SEEK, based in Kuala Lumpur, Malaysia! In this exciting hybrid role, you'll have the unique opportunity to shape our technology community and drive innovative initiatives that energize our workplace. At SEEK, we're all about making a positive impact, and your work will significantly contribute to helping people secure fulfilling employment while enhancing collaboration across our tech departments. You’ll be in charge of everything from organizing hackathons to community-building events, ensuring that our Technology EVP shines brightly both internally and externally. Your role will involve closely working with a team that includes a Coordinator/Lead, focusing on engagement strategies that nurture innovation. You'll also take the reins on managing a dedicated budget, oversee line management responsibilities, and foster a supportive environment that empowers our team. If you're knowledgeable about event management, possess strong communication and presentation skills, and are passionate about inspiring others, this role will suit you perfectly! You'll help us create a vibrant community atmosphere in our Kuala Lumpur hub, encouraging knowledge-sharing and pushing the boundaries of technology innovation. Join us in our mission to connect people with opportunities and contribute to a culture where diverse ideas thrive. At SEEK, your future potential is not just acknowledged; it's celebrated. Let's work together to empower and engage our tech talent in exciting new ways!

Frequently Asked Questions (FAQs) for Technology Community Engagement & Innovation Manager (Hybrid Working) Role at Seek
What are the main responsibilities of the Technology Community Engagement & Innovation Manager at SEEK?

As the Technology Community Engagement & Innovation Manager at SEEK, you'll be responsible for creating and maintaining various technology-based initiatives aimed at promoting our employee value proposition. This includes driving internal community efforts, enhancing productivity and collaboration, and advancing innovation within technology departments. You will oversee events like hackathons and ensure that our Kuala Lumpur hub is an attractive space for community engagement, while also managing workload and line management of your team member.

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What skills are required for the Technology Community Engagement & Innovation Manager position at SEEK?

To excel as the Technology Community Engagement & Innovation Manager at SEEK, you need to have excellent interpersonal and communication skills. A background in event management, especially with experiences such as hackathons, is essential. You should also possess strong presentation skills to convey ideas effectively to all levels of the organization, including the executive leadership team (ELT). Additionally, an ability to self-manage and motivate others, along with direct line management experience, will set you up for success in this role.

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What kind of working environment does SEEK offer for the Technology Community Engagement & Innovation Manager?

SEEK promotes a hybrid working environment that allows for flexible office and remote workdays. With focus on the wellbeing and inclusion of its employees, SEEK provides a casual dress policy and encourages a supportive atmosphere for diverse individuals. This role in the Technology Community Engagement & Innovation team will provide you the perfect blend of collaborative office culture and comfortable work-from-home options for a balanced work-life setup.

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How does the Technology Community Engagement & Innovation Manager contribute to SEEK's culture?

The Technology Community Engagement & Innovation Manager plays a significant role in fostering a vibrant culture within SEEK. Through the management of community initiatives and events, you will promote collaboration and creativity among tech employees. Your efforts will strengthen the Technology EVP at SEEK, ensuring that internal and external engagements not only showcase our brand but also stimulate productivity and knowledge-sharing, ultimately enhancing our overall workplace culture.

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What innovative initiatives might the Technology Community Engagement & Innovation Manager implement at SEEK?

In your role as Technology Community Engagement & Innovation Manager at SEEK, you could innovate by launching initiatives such as hackathons, talent acquisition events, and tech meetups designed to drive community involvement. You will also explore new technologies and tools like AI to promote creative solutions across departments. Your aim will be to create meaningful experiences that engage participants and enrich the SEEK community, making it a hub of interaction and innovation.

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Common Interview Questions for Technology Community Engagement & Innovation Manager (Hybrid Working)
What strategies would you use to enhance community engagement in technology at SEEK?

To enhance community engagement, I would focus on understanding the needs and interests of tech employees through surveys and discussions. Then, I’d develop varied and inclusive activities like hackathons, workshops, and networking events that cater to diverse skill sets and encourage collaboration. Building an open channel for feedback would also help tailor future initiatives to keep the community active and engaged.

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Can you describe your experience with event management, particularly relating to technology-focused initiatives?

I have considerable experience in event management from organizing tech meetups to large-scale hackathons. My approach involves meticulous planning, coordinating with stakeholders, and ensuring that each event aligns with strategic goals. For instance, managing timelines, budgets, and promoting engagement through interactive content contributes significantly to the event's success.

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How would you promote SEEK's Technology EVP to external communities?

Promoting SEEK's Technology EVP involves creating a compelling narrative around our brand and its values. I would leverage social media, create engaging digital content, and participate in industry events and discussions. Establishing partnerships with universities and tech organizations to co-host events could enhance our visibility within the tech community, allowing us to attract diverse talent.

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What methods would you implement to track the effectiveness of community initiatives?

To measure the effectiveness of community initiatives, I would establish key performance indicators (KPIs) such as attendance rates, participant feedback, and engagement metrics across different platforms. Utilizing surveys and follow-up sessions can provide qualitative feedback, informing future programming and allowing for continuous improvement based on participant experiences.

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How would you handle conflicts within your team or during community events?

Handling conflicts requires active listening and direct communication. My approach would involve addressing issues immediately, facilitating open discussions to understand differing viewpoints, and seeking win-win outcomes. During community events, ensuring clear roles and responsibilities can help minimize misunderstandings and maintain a positive and collaborative atmosphere.

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What challenges do you anticipate in this role, and how would you overcome them?

One common challenge could be engaging diverse members across varying tech levels. To address this, I would create a range of activities tailored to different skill sets, ensuring inclusivity. Additionally, maintaining motivation through recognition and personal development opportunities will help overcome potential disengagement.

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How would you ensure effective communication across different levels of the organization?

Ensuring effective communication involves creating channels that cater to various audiences. I’d use regular updates, casual forums for sharing ideas, and structured presentations for formal communication. Facilitating open-door policies and instilling a culture of transparency and feedback will encourage employees to connect with their peers and leadership.

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What role does data play in your strategy for community engagement?

Data plays a pivotal role in shaping my strategy for community engagement. By analyzing participation trends, feedback, and relevant metrics, I can identify areas of improvement and cater initiatives to community interests. This data-driven approach allows for evidence-based decision-making, ultimately leading to more impactful strategies.

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How would you adapt community initiatives in response to unforeseen circumstances, such as global events?

Adapting to unforeseen circumstances would necessitate a flexible approach. I would quickly pivot to virtual events, ensuring that engagement remains strong through online platforms. Additionally, I’d keep open communication with participants to understand their needs and sentiments during challenging times, adjusting initiatives accordingly to maintain community cohesion.

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What do you believe makes a successful technology community?

A successful technology community is built on trust, collaboration, and an inclusive environment that encourages knowledge sharing. Investing in regular, diverse engagement activities and prioritizing openness fosters relationships among members, while proper support and recognition ultimately create a thriving community that empowers its members.

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CULTURE VALUES
Customer-Centric
Mission Driven
Dare to be Different
Diversity of Opinions
Friends Outside of Work
Startup Mindset
Emails over Meetings
Transparent & Candid
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Learning & Development
Paid Holidays
Paid Sick Days
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 28, 2025

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