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Job details

Segment Product Manager, Dental Labs

Working at the intersection of hardware, software and molecular science, Carbon is committed to delivering on the promise of 3D printing, enabling commercial customers to go beyond basic prototyping to 3D manufacturing. Our company is built on the idea that diverse fields of study must come together to solve intractable problems. We have grand ambitions to create technology that will influence industry around the world.

Our product managers own either a customer segment or a functional area (hardware, software, or materials). Segment PMs are the company’s experts on their customers and the market they inhabit. As Dental Lab Segment Product Manager, you’ll define and own the segment strategy and segment product roadmap for Carbon’s place in the dental lab industry. Based on your deep customer knowledge, you’ll set strategy and help inform product priorities and tradeoffs to create the best outcome for Carbon’s customers and our business. You will be joining a team with a vibrant culture that is deeply collaborative: product managers work with our entire team to bring product concepts to life.

Responsibilities:

Together with others at Carbon who work in the Dental Lab space, help create Carbon’s strategy and product vision for our Dental segment. Identify current and future customer needs, and work with our hardware, software, and materials product managers and teams to prioritize, evaluate, and address those needs with innovative and differentiated products

Collect and summarize customer insights and requests through interviews, surveys & data analysis; lead or help with relevant customer beta tests and feedback gathering exercises; draw insights from usage patterns

Partner with functional PMs to build and present business cases for significant new products that will serve your segment across hardware, software and materials

Bring deep segment customer expertise to functional PMs and technical teams to help create product requirement documents with prioritized features and justifications

Work closely with product marketing, sales, and service and support teams to ensure smooth and informed product launches with relevant language and key messaging

Work within Carbon to help develop and refine forecasts, pricing, and financial models related to your segment

Build cross functional relationships and manage complex, cross-functional projects and communication related to our Dental customers and Carbon’s strategy in the industry

Preferred Skills

Demonstrated ability to think creatively and strategically
Demonstrated ability to learn new disciplines quickly
Demonstrated ability to work comfortably on multiple projects and to balance competing priorities
Experience preferable in at least two of the following:
3D printing technology
The dental lab industry
Product management
Open mindedness and curiosity when interviewing customers and industry experts
Comfort using and balancing data of different types (qualitative insights, quantitative analyses, market sizing, etc.) to drive strategy and product definition
Excellent teamwork and collaboration skills; proven ability to influence cross-functional teams without formal authority
Excellent written and verbal communication; ability to motivate a team towards a shared vision

You do not need to match every listed expectation to apply for this position. Here at Carbon, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills

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3.5

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CEO of Carbon

Ellen Kullman | Phil DeSimone and Craig Carlson

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By Carbon

We enable creators everywhere to make what the world needs right now. We are creating an idea-to-production platform of advanced materials, software, hardware, and services that is expanding what can be made and accelerating how smart ideas becom...

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FUNDING

Growth

INDUSTRY

Computer Hardware Development

TEAM SIZE

201-500

LOCATION

Hybrid, based in Redwood City, CA

DATE POSTED