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SERVER - ITALIAN REST - PT

OverviewSeminole Casino Coconut Creek offers the market's most fully-integrated, energized, stylish and upscale local's casino experience featuring 2,300 Las Vegas style slots and over 65 live table games such as blackjack, baccarat and poker. Under its roof, the casino has the region's most sought-after steakhouse, NYY Steak, Sorrisi Italian Restaurant and the New York-style 1st Street Deli. Guests can entertain with live music and listen to tunes from the region's top DJs at Legends Lounge, Nectar and Sunset Grill. The Pavilion, a 1,200-seat capacity entertainment venue, has been a home to acts like Tony Orlando, Frank Sinatra Jr., Joan Collins and many more. Open 24/7,365 days a year, Seminole Casino Coconut Creek is located at the corner of U.S. 441 (State Road 7) and Sample Road at 5550 NW 40 Street in Coconut Creek, Fla. For more information, call 954.977.6700; visit us online at CasinoCoco.com or facebook.com/seminolecasinocococreek or follow us on Instagram@seminolecasinococonutcreek/> and Twitter @SemCasinoCoCoOUR COMMITMENT TO SERVICE:We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.ResponsibilitiesJOB DESCRIPTION:The incumbent assists with preparation of foods in the Italian Restaurant. All duties are to be performed in accordance with the departmental and Seminole Casino policies, practices and procedures.QUALIFICATIONS:• High school diploma or GED required.• A culinary apprenticeship or an AOS degree from a culinary institution is preferred, or an equivalent combination of education and/or work experience.• Must possess a knowledge of sanitation and quality food preparation techniques.QualificationsWORK ENVIRONMENT:• May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.• The casino is open 24 hours a day, 7 days a week, 365 days a year. You may be required to work on any of the days the casino is open including weekends and holidays.• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.• Frequent lifting/carrying of weights over 25 pounds, reaching, stooping, squatting and bending.CLOSING:The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:• Credit Check• Criminal Background CheckACKNOWLEDGMENT:This job description describes the essential functions and basic skills and knowledge required for a team member to successfully perform the position, and the team member hereby certifies that the team member is capable of performing the essential functions listed here, with or without accommodation. Seminole Casino Coconut Creek (the Company) reserves the right to modify any part of this job description at any time based on business demands. The team member understands and acknowledges that all team members of the Company are employed on an at-will basis, meaning that either the team member or the Company may terminate the work relationship at any time, for any reason, and without notice. The team member further understands and acknowledges that this job description does not constitute an employment contract, nor does it guarantee the team member any future employment with the Company. Only the Vice President & General Manager has the authority to enter into any employment contract or other written employment agreement with a team member.DisclaimerWhile this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
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What You Should Know About SERVER - ITALIAN REST - PT, Seminole Gaming

If you're looking to make your mark as a Server at Sorrisi Italian Restaurant in beautiful Pompano Beach, FL, then come join the dynamic team at Seminole Casino Coconut Creek! This isn't just a job; it's an experience that combines great food with the excitement of one of the region's most stylish casinos. As a Server, your primary responsibility will be to provide exceptional service to guests while assisting in the food preparation process to ensure a memorable dining experience. You will be part of a vibrant atmosphere that buzzes with energy 24/7, where every interaction can brighten a guest's day. Don't worry if you're new to the culinary scene; previous experience is great, but a passion for service and a willingness to learn go even further. You'll have the opportunity to learn from some of the best in the business while also meeting people from all walks of life. Whether attending a special event at the Pavilion, serving a family gathering, or just helping someone celebrate a big win, you'll play a vital role in making their experience enjoyable. With flexible hours to accommodate the casino's non-stop operation, you can take on shifts that work for your schedule. So, if you're ready to immerse yourself in an upscale environment filled with incredible food and entertainment, apply now and be part of a team that values your commitment to service and guest satisfaction!

Frequently Asked Questions (FAQs) for SERVER - ITALIAN REST - PT Role at Seminole Gaming
What are the responsibilities of a Server at Sorrisi Italian Restaurant in Seminole Casino Coconut Creek?

As a Server at Sorrisi Italian Restaurant in Seminole Casino Coconut Creek, you will be responsible for providing exceptional guest service, which includes taking orders, serving food and beverages, and ensuring guests have a memorable dining experience. You will also assist with food preparation and maintain a clean and organized work environment, all while adhering to casino policies and practices.

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What qualifications are needed to be a Server at Seminole Casino Coconut Creek?

To become a Server at Seminole Casino Coconut Creek, a high school diploma or GED is required. A culinary apprenticeship or an AOS degree from a culinary institution is preferred, though an equivalent combination of education and work experience can also suffice. Knowledge of sanitation and quality food preparation techniques is essential for this role.

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What is the work environment for a Server at Sorrisi Italian Restaurant?

The work environment of a Server at Sorrisi Italian Restaurant is dynamic and vibrant, with the atmosphere often being hectic and fast-paced due to the casino's operations. Employees may be exposed to factors such as second-hand smoke and noise. The casino operates 24/7, so flexibility with regard to working hours, including weekends and holidays, is required.

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Is prior experience necessary to apply for the Server position at Seminole Casino Coconut Creek?

While prior experience in the food service industry is preferred for the Server position at Seminole Casino Coconut Creek, it's not strictly necessary. Candidates who demonstrate a passion for service and a willingness to learn are encouraged to apply, as training will be provided.

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What can I expect during the interview process for a Server at Sorrisi Italian Restaurant?

During the interview process for a Server position at Sorrisi Italian Restaurant, candidates can expect questions about their previous experiences in customer service, their knowledge of food safety practices, and their ability to thrive in a fast-paced environment. The interviewers will be looking for enthusiasm, a team-centered attitude, and your commitment to guest satisfaction.

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Common Interview Questions for SERVER - ITALIAN REST - PT
Can you describe a time when you provided exceptional customer service as a Server?

When answering this question, think of a specific instance where you went above and beyond for a guest. Highlight what the situation was, how you felt compelled to help, the actions you took, and the positive outcome. This shows that you understand the importance of guest satisfaction.

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How do you handle difficult or demanding customers?

It's essential to remain calm and composed with challenging customers. Explain your strategy, such as actively listening to their concerns, showing empathy, and working towards a solution. Sharing a personal example can illustrate your problem-solving skills in action.

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What do you know about the menu at Sorrisi Italian Restaurant?

Showing knowledge about the restaurant's offerings demonstrates your commitment to the role. Take the time to research Sorrisi's menu items, including any signature dishes or specialties. Discussing this during the interview conveys you are prepared and excited about the opportunity.

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How do you prioritize tasks in a busy restaurant environment?

Demonstrating strong organizational skills is crucial. Discuss how you assess the priorities based on customer needs and the flow of service. Mention any tools or strategies you use, such as creating a mental checklist or communicating effectively with your team to ensure efficiency.

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How would you make a guest feel welcome in the restaurant?

Think about the actions that create a warm atmosphere, such as greeting guests with a smile, engaging in friendly conversation, and ensuring they have everything they need. Explain that a welcoming demeanor is just as important as attentive service.

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What sanitation practices do you follow in the food service industry?

Discuss your understanding of sanitation protocols, such as maintaining clean workspaces, proper food handling techniques, and regular handwashing. Emphasizing hygiene shows you prioritize safety in the workplace, which is especially relevant in food service.

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Can you work flexible hours, including weekends and holidays?

This is likely a requirement for the Server position, so express your openness to work varying schedules. Mentioning specific instances of flexibility in your past roles can reinforce your adaptability to the needs of the restaurant.

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Describe how you work in a team-oriented environment.

Explain your communication skills and willingness to support your teammates. Discuss specific experiences where collaborating with others led to better service or problem-solving, reflecting a team-first mindset that's essential in the restaurant industry.

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What do you consider the most important aspect of being a Server?

Your answer should reflect the core of great service—guest satisfaction. Talk about how listening to guest preferences, responding to their requests, and creating a positive atmosphere are essential functions of this role.

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What motivates you to deliver excellent service as a Server?

Discuss personal motivations, such as a passion for hospitality and making others happy. Sharing how you find joy in creating memorable dining experiences can convey your genuine interest in the Server position at Sorrisi Italian Restaurant.

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DATE POSTED
November 30, 2024

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