Sendle is seeking a Customer Happiness Champion to join our Customer Support team. We are dedicated to providing an exceptional delivery experience for our business customers.
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Skills
Excellent written and spoken English
Outgoing personality
Attention to detail
Tech-savvy
Decision-making
Responsibilities
Engage with business customers and build rapport
Resolve customer issues and maintain relationships
Understand Sendle’s delivery services
Track deliveries and manage escalations
Mentor junior team members
Collaborate with management on system changes
Benefits
15 days paid holidays
15 days sick leave
Birthday leave
HMO on Day 1 + 1 free dependent
Internet allowance
Wellness allowance
To read the complete job description, please click on the ‘Apply’ button