Job details
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Customer Happiness Champion
Sendle is seeking a Customer Happiness Champion to join our Customer Support team. We are dedicated to providing an exceptional delivery experience for our business customers.
Skills
- Excellent written and spoken English
- Outgoing personality
- Attention to detail
- Tech-savvy
- Decision-making
Responsibilities
- Engage with business customers and build rapport
- Resolve customer issues and maintain relationships
- Understand Sendle’s delivery services
- Track deliveries and manage escalations
- Mentor junior team members
- Collaborate with management on system changes
Benefits
- 15 days paid holidays
- 15 days sick leave
- Birthday leave
- HMO on Day 1 + 1 free dependent
- Internet allowance
- Wellness allowance
To read the complete job description, please click on the ‘Apply’ button
Sendle Glassdoor Company Review
James Chin Moody
3.9
Sendle DE&I Review
No rating
CEO of Sendle
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By
Sendle
Shipping that’s good for the world
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$6,000/yr - $7,200/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 4, 2024
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