Senior Application Support Analyst

The application support Analyst needs to be highly motivated and comfortable working in a high tempo environment. Must demonstrate ability to resolve multiple parallel issues routinely and prioritise workloads.

Investigate issues, develop fixes and perform general maintenance and administration. Other tasks include adding new system functionality through enhancements and performance.

Good communication skills are essential with the ability to engage stakeholders and overcome barriers to progress and extract issue resolutions. Out of hours support overnight and at weekends (part of an on-call rota) is frequently needed.

Strong business knowledge is beneficial for working with business teams during investigations. Whilst full scale coding and technical development isn’t expected minor code changes and testing will be required. This role will also involve some mentoring of offshore staff.

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At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose – driving financial stability, empowering economies and enabling customers to create sustainable growth – in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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