Senior Business Analyst

Organization Overview:

UNICEF USA (“UUSA” or “We”) relentlessly pursues a more equitable world for every child, upholding the rights of all children and empowering every child, everywhere. We also support the fundamental belief that children should have a voice and role in shaping their futures and the futures of their communities.

Over eight decades, the United Nations Children’s Fund (UNICEF) has built an unprecedented global support system for the world’s children, and has boldly taken on the biggest, seemingly impossible challenges facing children. UNICEF relentlessly works day in and day out to deliver the essentials that give every child an equitable chance in life: health care and immunizations, safe water and sanitation, nutrition, education, emergency relief and more. UNICEF USA advances the global mission of UNICEF by rallying the American public to support the world’s most vulnerable children.

We know that sustainable change is attainable, but it can’t be achieved alone. It takes a committed team – individuals, governments, corporations, volunteers and staff – who demonstrate a relentless commitment to working tirelessly, day in and day out in some of the toughest, hardest to reach places. Big problems need big solutions, and we harness our collective, global voice and energy to do more good, in more places for children.We will never stop supporting UNICEF to develop smarter, more cost-effective solutions; scaling up proven, data-driven programs; and harnessing new technologies to create measurable change for children.

UUSA is organized under the laws of New York State as a not-for-profit corporation. As such, UUSA is a tax-exempt organization as defined under Section 501C(3) of the Internal Revenue Code and is governed by an independent, non-salaried Board of Directors.

Position: Senior Business Analyst

Location: Nationwide / Remote

FLSA Status: Exempt

Salary: The estimated salary range for this position is $59,700 - $67,000. This midpoint for the salary grade is $69,700. Actual pay will vary based on various factors, including but not limited to relevant experience.

Position Overview:

The Senior Business Analyst role at UNICEF USA is a unique opportunity for an experienced manager of technology initiatives to support the implementation of an integrated platform and tools to enable our teams to become increasingly effective at engaging constituents in our shared mission of helping all children thrive. Reporting to the Managing Director, Digital Experience, this position will perform complex business analyses activities in support of specific initiatives, programs or projects. As needed, this position will manage project teams and stakeholders, as well as the overall project lifecycle on assigned engagements.

The ideal candidate will demonstrate leadership abilities in user-centric business analysis and requirements gathering, and timely, effective responses to project changes and risks. This individual must be able to work independently and together with our Center of Excellence, Content, Design, Data, and Analytics teams, fostering the collaboration of team members across different departments.

Re sponsi b i l iti es

• Develop and maintain functional and technical requirements for defined pieces of work. Lead and facilitate cross-functional team meetings, working sessions and focus groups to gather information needed for production of formal documentation.
• Analyze organizational needs and recommend pragmatic solutions to complex business challenges. Leverage problem-solving skills and sound judgement capabilities to make decisions that drive results.
• Partner with Brand, Philanthropy, and Digital Marketing teams to understand key priorities and ensure alignment with supporter engagement through our digital platforms.
• Define and document detailed business requirements (functional and non-functional) through user stories and acceptance criteria
• Manage project plans, partner with business and technical teams, including vendors, to manage the project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Define, build and manage overall testing and Q&A plans as part of the project delivery and quality control process. Lead user acceptance testing (UAT) to secure final acceptance from business stakeholders.
• Consistently apply tools, templates, and methodologies for use in all major efforts. Track and Report on KPIs and project health, as well as business value.
• Coordinate internal resources and manage third party/vendors for the flawless execution of projects.
• Work with existing tools, such as JIRA, to document and maintain requirements.
• Assist the Managing Director on various actives related to major projects as needed.

Position Qualifications

Related education and at least six years of experience in technology projects and implementation, preferably including in nonprofit environments.

Experience making data-driven product decisions.

Experience with Atlassian products and Agile methodologies a plus, ability to integrate multiple project management methodologies and apply as appropriate.

Must possess current and valid US Work Authorization and be eligible to work for any US employer without sponsorship.

Due to the high volume of applications received, only those selected for an interview will be contacted.

UNICEF USA is proud to be an Equal Opportunity Employer
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. UUSA is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at peopleandculture@unicefusa.org.