Senior Client Associate - job 2 of 3

There has never been a better time to join Flagstar Bank! On March 20, 2023, Flagstar Bank, N.A, the wholly owned subsidiary of New York Community Bancorp Inc., acquired substantially all of the deposits and certain loan portfolios of Signature Bridge Bank, N.A., which now operates as Flagstar.

With this transaction, Flagstar is now one of the largest commercial banks in the country, with a fortress-like balance sheet, strong liquidity, and excellent asset quality metrics. The regulatory approval of the acquisition clearly reflects the strength of the combined institution. Our clients continue to be serviced by their Private Client Group in the same client-centric single-point-of-contact strategy that Signature Bank was known for over the last two decades.

Our employees remain a critical foundation of our organization, with enhanced opportunities for career development, while participating in top-tier benefits plans. Apply today for immediate consideration below!

What you should know about the Senior Client Associate – Officer position:

In this role, you will provide personalized banking services to financial institution customers.

In this role, your primary responsibilities will include :

• Provide excellent client service, resolve issues and respond to a high volume of client account inquiries and requests
• Process wire transfers, prepare and compile new client applications, and open new accounts
• Reconcile general ledgers and ensure compliance with wire transfer requirements, as well as new account opening documentation
• Coordinate and assist back office operations in resolving credit problems, delinquent payment issues and other related concerns
• Promote and cross-sell products and services appropriate to client needs

To be successful, your background should match these qualifications:

• Minimum 5 years of related banking experience in a similar role required
• High school diploma or general education degree (GED) required
• Experience in commercial banking strongly preferred
• Broad knowledge of financial products, services and compliance, including KYC-AML
• Strong interpersonal and client service skills with the ability to make independent decisions and manage time effectively
• Excellent verbal and written communication skills

Compensation: Flagstar Bank offers a base salary in this position with a range of $73,100 - $100,000, dependent on qualifications and experience. In addition, there may be an annual bonus plan that is paid based on merit and performance in the role.

For those candidates applying to locations in San Francisco: Flagstar Bank, N.A. will consider for employment qualified applicants with criminal histories consistent with San Francisco Fair Chance Ordinance and federal laws applicable to Flagstar Bank, N.A.

We are an Equal Opportunity Employer