Senior Cloud Operations Engineer

Description

Who We Are

CBORD and Horizon are the world’s leading providers of integrated technology solutions powering housing, access, foodservice, nutrition, eCommerce, and card systems for K-12 and higher education, acute care, senior living, and business campuses. Our success and growth is directly attributed to our DREAMteam. Our culture is built on integrity, respect for our people, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem solving, and learning agility drive our day-to-day actions.

DREAMteam (how we refer to all of us)

You’re engaged and self-motivated. You think like an entrepreneur, constantly driving improvement and innovation. You act as a change agent. You’re a team player contributing to a collaborative and diverse work environment. We question the status quo and so should you. You are accountable and focused and take smart risks. You’re an extension of our talent acquisition team – always scouting top talent to join our team.

Join a team of experts as a Senior Cloud Operations Engineer and take on the exciting challenge of ensuring seamless operation and maintenance of Horizon and CBORD’s hosted infrastructure on AWS. In this role, you will be responsible for the technical design and implementation of mission-critical enterprise systems and leverage your project leadership skills to provide exceptional service to customers.

What You’ll be Doing

• Fine-tune cloud environments to deliver optimum performance
• Deploy application code into production environments with the help of cross-functional teams
• Architect and manage Linux-based and Windows Server systems in a highly available customer-facing environment
• Design and implement secure local and wide-area networks
• Ensure safe and secure systems by adhering to policies and procedures for hosted PCI/HIPAA/SOC2 infrastructure
• Troubleshoot, analyze and resolve incidents with effective root cause analysis
• Mentor junior team members and continuously innovate within the hosted infrastructure

What You’ll Bring to the Table

• 4+ years of experience in network operations and system administration (Linux and Windows)
• Strong hands-on experience with AWS
• Excellent understanding of networking technologies and secure communication protocols
• Familiarity with relational databases such as PostgreSQL, MySQL and Microsoft SQL Server
• Bachelor’s degree in IT, Computer Science or related field (preferred)
• Excellent communication skills, ability to work effectively in a team or autonomously
• Strong analytical and problem-solving skills with the ability to manage multiple projects

Salary: As required by the equal pay and transparency acts, the expected base salary for this position is: $85,000 - $95,000 per year depending on years of experience.

What’s Good to Know

• This role may require occasional night and weekend work and travel up to 10 days per year.

Who You’ll Work With

You will interact with product management and development, product support, implementation, managed services, and sales teams. If you're passionate about cloud infrastructure and want to take your skills to the next level, this is the perfect opportunity for you!

Why be a part of the DREAMteam (DREAMperks)

Stay Healthy

• Eligible team members have access to a robust health insurance plan on their first day of employment
• To encourage, motivate and challenge team members to take an active interest in their health and well-being, the Company provides a Wellness Benefit of $200 for the calendar year
• Access to an Employee Assistance Program

Enjoy Time-Off

Eligible team members are granted with the following paid time off annually:

• Vacation: 15 vacation days; pro-rated during the first year
• Holidays: 10 paid holidays each year
• Sick Time: 5 sick daysPersonal days: 3 personal days; pro-rated during the first year

Plan for the Future

• Employer paid Life Insurance / AD&D / Short-Term Disability Insurance
• Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D
• Access to FSA Plans & Commuter Benefit Plans
• 401(k) Savings Plan where the Company matches team member contributions $0.50 for every dollar saved up to 8% of pay. 100% vested on day one.
• Access to the Roper Employee Stock Purchase Plan
• Paid Parental Leave Program

Make an Impact

DREAMcares (The Company’s outreach initiative to support our extended community)

• Eligible employees will have access to 3 paid days off annually to serve at a qualified and approved organization

https://www.cbord.com/employee-candidate-privacy-notice

This description is intended to be generic in nature. It is not intended to determine all specific duties and responsibilities of any particular position. Essential functions and overtime eligibility may vary on the specific tasks assigned to the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Type: Full-time

Pay: $85,000.00 - $110,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Compensation package:

• Bonus pay
• Employee stock purchase plan
• Yearly bonus
• Yearly pay

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Application Question(s):

• Do you have experience within network operations and system monitoring (Windows and Linux)

Education:

• Bachelor's (Preferred)

Experience:

• Windows: 4 years (Required)
• Linux: 4 years (Required)
• AWS, Azure or GCP: 4 years (Required)

Work Location: Remote