Senior Data Analyst, Product Growth - job 1 of 2

About the job

We’re looking for a Senior Data Analyst to join the Super App team to help analyze the impact and set direction for features used by millions of users every week. 

Our team is focused on accelerating Hopper’s user growth, which until now has been primarily through high-volume paid advertising. Now, we’re looking to build new products in our app that will help us activate, acquire, retain, and convert new users at scale. Overall, our goal is to pair Hopper’s world-class travel marketplace with the growth and retention mechanisms inspired by mobile games, super-apps, and category-leading retailers. 

The ideal candidate is excited about empowering teams with actionable data, comfortable breaking down large unstructured problems, and able to apply deep analytics skills to help steer direction, inform strategy, accelerate Hopper’s growth and ultimately provide a better experience for our customers. This is an opportunity where you will have a massive impact on the definition and evolution of the business.

Responsibilities

• Develop metrics and frameworks to measure the impact of product experiments and discounting spend on revenue and gross profit
• Become an expert on the wide range of products we are building to be able to to synthesize analyses and build dashboards that identify and drive new growth opportunities
• Deeply understand the key levers for growth marketing spend at Hopper to inform nine-figure budgeting decisions
• Partner closely with cross-functional stakeholders, including Product Managers, Engineers, Designers, Data Engineers and others across the team

Minimum Qualifications

• 3 to 4+ years of relevant work experience
• Background in LTV analysis and cohort modeling
• Strong analytical and creative problem-solving skills
• Strong background in relational databases and SQL
• Advanced ability to draw insights from large datasets and clearly communicate them to the stakeholders and senior management as required, both verbally and written
• Proven ability to communicate complex technical work to a non-technical audience
• Enthusiasm and curiosity for conducting research and answering hard questions with dataT
• he ability to work with minimal guidance, be proactive, handle ambiguity, and the challenge of quickly evolving goals

Preferred Qualifications

• Experience working on super-apps, in e-commerce, or in mobile gaming
• Experience using Amplitude, BigQuery
• Exposure to scripting with Python

MORE ABOUT HOPPER

Despite the pandemic’s impact on the travel industry, Hopper has emerged stronger than ever. As the travel industry continues to rebound, Hopper has demonstrated significant outperformance with its category-leading mobile-only marketplace, delivering value to customers and supply partners with the company’s proprietary suite of fintech offerings.

Here are just a few stats that demonstrate the company’s recent growth:

- Hopper’s valuation is now over $5B, which is more than triple our valuation from early 2020.

- The company grew its revenue by more than 300% YoY in 2021. Hopper’s monthly revenues are now 375% higher than its pre-pandemic high point and Hopper Cloud, Hopper’s new B2B initiative, is already 15% of its revenues and growing.

- According to Apptopia, Hopper was the #1 most downloaded OTA in the US in 2021. The app has over 70 million downloads.

- Hopper’s recovery is faster than the market and its share of the air travel market in North America is now 300% higher than prior to the pandemic, according to MIDT. We are now the 3rd largest air travel agency in North America.

- The company sells over $2B in travel and travel related financial services annually.

- Hopper’s fintech offerings, such as Price Freeze and Rebooking Guarantee, now represent over 70% of its air revenue.

- Given the success of its travel fintech, Hopper recently launched a B2B initiative called Hopper Cloud, where any travel provider can unlock a totally unique revenue stream by seamlessly integrating and offering Hopper’s travel content and fintech products. Hopper Cloud partners include Capital One, Kayak, Marriott, Amadeus, Trip.com, and MakeMyTrip.

The industry opportunity for Hopper Cloud is enormous as projections estimate that if all travel distribution channels offered travel fintech, it could increase the total consumer spend for the sector by $200 billion annually.

And all this recent growth is just the beginning. There are still so many new opportunities we’re excited to tackle in the next year!