Senior HR Business Partner

What we're looking for:

• 7+ years experience working as an HR Business Partner, preferably within a fast-growing technology company.
• Strategic thinker, able to identify solutions and the associated impacts across the organization.
• Sound judgement, business insights partnered with a human centric approach.
• Bias for action: you're willing to do what it takes to get the job done.
• Comfortable operating in ambiguity: you don't always have all the information but you're resourceful and curious.
• Capable and accountable to quickly establish credibility and influence management and resolve conflicts with leaders with a variety of experience.
• A strong EQ with an affinity for building and maintaining relationships at the company.
• Proven experience as a HRBP: broad experience in a variety of employee relations situations, strong knowledge of current professional processes, trends, and compliance practices in Canada and the US; International experience a plus.
• Experience at a software/technology company preferred.
• An understanding of and comfort leveraging HRM data to create a narrative and inform the business of recommendations and opportunities.
• Proficient with HRM tools such as UKG, Lever, and Workplace, and able to quickly learn new tools, systems and processes, while identifying opportunities for improvement.
• Acute listening skills: People often compliment how great you are at listening and how they love your approach to tackling difficult situations.
• Communication skills that adapt: You can handle difficult situations and conversations with poise and professionalism, while retaining human touches. A lot of communication here happens in Slack as well, so emojis are our best friend
• Self-starting, self-driven: You’ll be helping build the team from the ground up, so you need to be comfortable with working independently and asking for support when you need it.
• A strong level of ownership, confidentiality, attention to detail, and a knack for organizing processes using all three.
• A penchant for documentation and readiness to help others learn from your past experience.
• Experience with benefits administration is a plus!

What you can expect in Month 1:

• Meet people you’ll be working with, from team leads and hiring managers to recruiters, getting to know our culture along the way.
• Assist the team with the roll out of our new HRIS system.
• Read our team’s documentation, improving it as you go: The team is in its early stages so there are plenty of blind spots you’ll be finding and patching.

What you can expect in Month 2:

• Understand the current performance and the career aspirations of your teams
• Work with others on the team to design, draft, and implement global compensation, benefits, and other employee programs, then educate the team that you’re dedicated to.
• Shadow the talent team and team leads on screening calls and interviews, learning what they each of them look for and making hiring more seamless.
• Support team leads and team members throughout their experience here, from onboarding to coaching to managing performance improvement plans.

What you can expect in Month 3:

• You're well informed on the existing programs and can answer employee questions and point people to the right resource to learn more.
• Assist with driving engagement initiatives and culture programs, promoting a learning-focused culture where people are encouraged to continue growing, try new things, and learn from their mistakes.
• Continue building a network within the company, meeting new people often and hearing their perspectives on working here.
• Keep open communication channels with team leads and team members, using their feedback to improve your team and others within the company.