Product Management Intern - Usability - Fall 2024

We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.

We're looking for a promising new Product Manager Intern, who is excited about gaining hands-on experience in a friendly and well-established team. The Product Management organization plays a key role to ensure our users are delighted. As a Product Manager Intern, you will work closely with development and other organizations to ensure customer problems are well understood and delivered solutions address the core issues users face. 

We'll help you gain valuable experience and realize your potential as a product manager, and hope that you'll leave us with a passion for learning, some new friends, and the self-confidence to take on whatever comes next.

Remote by design. 1Password has been remote-first since our inception in 2005, meaning that we’re no stranger to building digital community and culture. With our teams fully remote and located all around the world, we stay connected through company-wide events, coffee chats, fun Slack channels, and peer-to-peer recognition through Bonusly — just to name a few. Our remote environment means that you have the flexibility to make those midday workout classes, take your dog out for a walk when they need one, and run errands on your own schedule. As an intern, you can expect to set core hours with your manager, and then work when you’re at your best. We all thrive in different conditions, so we encourage you to make your workday work for you! 💙

This is a remote opportunity within Canada. This position will be for 4 months from September to December 2024.

• Refining requirements for developer-specific use cases and new features for our Secrets Automation solution.
• Work closely with your counterparts in the development organization to ensure Product Management coverage and support.
• Represent Product Management in various meetings such as agile ceremonies
• Perform research on competition and trends as needed
• Assist in gathering new evidence of problems in the customer base and market
• Use and help mature the implementation of our Product Management processes and tooling

• Confidence: A willingness to take on new challenges, and see them through to completion.
• Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them).
• Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are.
• Teamwork: We work together, and succeed as a team!

• Experience writing detailed requirements.
• An understanding of general technologies and coding tools.
• An understanding and empathy for the developer persona.
• An understanding of IT organizations and the use of secrets management solutions.
• Exposure to Pragmatic Marketing or other Product Management frameworks.
• Personal experience using 1Password (or other password managers).

Even if you don't tick all those boxes, we'd like to hear from you.

The most important thing you can bring to this job is the drive to dive in, get the work done, and fix root causes instead of treating symptoms. We believe in continuous learning and support professional development on the job with a budget to back it up. If you bring a desire to do the right thing for our customers, a sense of ownership over the product you work on, and a focus on shipping quality code, we want to hear from you.

This role will close on June 14, 2024.

What we offer:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

> 🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term)

> 💖 Company-wide wellness days off scheduled throughout the year 

> 🌎 Employee-led DEIB programs and ERGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly

> 💡 1Password University access and learning sessions

> 🥳 Monthly internship events and socials

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this your Talent Partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.

Candidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [[email protected]].

When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [[email protected]] or through 1Password Support.