Dining Services Manager (Assisted Living) (Up to $57000 per year)

As a Dining Services Manager at Senior Lifestyle, your key responsibilities encompass supervising the daily operations of the dining room and room service. You will ensure timely deliveries, oversee staffing needs, assist in employee training, and maintain a high standard of quality in both food presentation and cleanliness.

To apply for the Dining Services Manager position at Senior Lifestyle, you should have a minimum of 6 months of food service experience. Management experience is helpful but not a strict requirement. Additionally, having Serv Safe certification or necessary local certifications is a plus, along with strong communication and leadership skills.

Senior Lifestyle offers a comprehensive benefits package for Dining Services Managers, including health, dental, vision, retirement benefits, short-term and long-term disability, and paid time off. Eligible employees can also access DailyPay, allowing you to receive earned but unpaid wages ahead of the payday.

Essential skills for a successful Dining Services Manager at Senior Lifestyle include excellent communication, leadership, and multitasking abilities. A positive demeanor and teamwork skills, combined with a focus on quality service and food presentation, will help you thrive in this role.

While prior management experience can be advantageous when applying for the Dining Services Manager position at Senior Lifestyle, it is not a strict requirement. Candidates with strong food service experience and a passion for providing excellent dining experiences are encouraged to apply.

In such situations, it's essential to listen actively and empathize with the resident's concerns. I would apologize for the experience, swiftly offer to replace the meal or address their preferences, and ensure that appropriate changes are made for future dining experiences.

I believe in a hands-on approach to training, combining thorough orientation and shadowing experienced staff. Providing clear guidelines and ongoing mentorship allows new team members to learn efficiently while feeling supported and confident in their roles.

My experience with managing food service schedules involves evaluating peak hours, accounting for staff availability, and ensuring that shifts are appropriately covered. I prioritize clear communication to accommodate requests while meeting the operational needs of the dining service.

Ensuring quality and cleanliness requires consistent checks and a proactive approach. I advocate for regular inspections, training staff on maintaining high standards, and fostering a culture of pride in the environment we create for our residents.

My customer service philosophy revolves around hospitality and respect. I believe in treating each resident as an individual with unique preferences and needs, creating a welcoming atmosphere where they feel valued and acknowledged.

Motivating dining staff during busy times involves keeping a positive attitude, acknowledging their hard work, and providing clear direction. I also find that teamwork and open communication can create a supportive environment that encourages everyone to thrive.

When implementing feedback, I take a systematic approach: first, I gather and analyze the feedback, then communicate it to the staff, and finally work collaboratively to make necessary changes to enhance the dining experience for our residents.

Managing dietary restrictions involves close collaboration with the kitchen staff and understanding each resident's needs. I ensure that menus are adaptable and that staff is knowledgeable about all ingredients to provide safe and enjoyable meal options.

Senior Lifestyle stands out due to its commitment to hospitality and personalized service. The focus on enriching lives through quality dining experiences resonates deeply, and I'm excited to be part of a team dedicated to enhancing residents' overall well-being.

Handling conflicts requires a calm and systematic approach. I would first assess the situation privately with the involved staff, encourage open dialogue to understand each perspective, and work towards a resolution that emphasizes teamwork and respect.