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Director of Resident Programs - job 1 of 3

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for

planning and leading daily programs and special events that enhance the lifestyle for residents and highlights the positive aspects of life at a Senior Lifestyle Community.   

This position requires an individual who:

  • Exhibits creativity, innovation and willing to try new things
  • Is a source of positive energy and inspiration to the residents, families, and team members
  • Is capable of leading daily community programs independently with confidence
  • Is able to pivot in the event of an event no-show, cancelation or other unanticipated interruption to the schedule
  • Is able to create and nurture community at large partnerships to enhance life for the residents

This position reports to the Executive Director and may be required to supervise other staff positions.  

Job Description

  • Foster a fun work environment centered around celebrating the lives of our residents
  • Plan and lead daily programs within the community
  • Develop opportunities for team members from other departments to create and lead programs 
  • Plan and execute special events for residents in collaboration and partnership with the sales and marketing departments
  • Recognize and honor the individuality, diversity, and spirituality of all residents when planning programs, events and holiday celebrations
  • Develop rapport with residents to encourage participation in community programs and events
  • Acknowledge, understand and promote the SLC wellness model by offering opportunities for residents to experience programming in 7 areas of wellness (physical, social, emotional, spiritual, intellectual, vocational, & environmental) 
  • Develop and distribute a monthly calendar of events and newsletter that meets SLC program and brand standards by the first of each month
  • Organize and lead trips outside the community to enhance the opportunities for residents to remain connected to the greater community 
  • Develop partnerships inside of and outside of the community to enhance program and event offerings
  • Promote the lifestyle at the community through an active social media presence and positive partnership with the sales and marketing departments 
  • Oversee the resident ambassador program
  • Support and participate in setting up the seasonal/holiday décor of the community
  • Responsible for keeping program flyers, bulletin boards and digital signs up to date and meeting SLC and Brand standards.  
  • Perform work tasks in a way that preserve each resident’s dignity, privacy, and confidentiality
  • Responsible for hiring, training, developing and mentoring dept employees in accordance with Senior Lifestyle Corporation Human Resources guidelines
  • Secure and maintain all department equipment and supplies
  • Manage the department budget and expenses
  • Document and maintain all records as required to effectively manage the department 

Qualifications

Level of Formal Education: A Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
Years of Experience: Entry-level (0-3+ years)
Type of Experience: Must have experience leading small or large group events
Language Skills: Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with all others.
Technical Competencies: Must be competent with computer applications including Microsoft Suite, Outlook Email, Online learning portals, and Social Media 
Personal Attributes: 

  • Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers
  • Willingness to try something new
  • Enthusiastic, positive demeanor that encourages residents, employees, and family members to engage with the programs of the community

Other/Preferred: event planning, experience leading small and large group programs, experience coordinating community partnerships, specialty skills such as: fitness certification, musically inclined, or artistic skills are preferred 

Driving Requirements
Does this job require the ability and license to drive an automobile? Yes       

Management/Supervisory Authority 
Does this job manage or supervise associates? Yes    

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

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CEO of Senior Lifestyle
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Jon DeLuca
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Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About Director of Resident Programs, Senior Lifestyle

Are you ready to make a real difference in the lives of seniors? At Senior Lifestyle, we are excited to announce our search for a passionate and creative Director of Resident Programs to join our team in New Castle, PA. In this vital role, you will be responsible for enriching the daily lives of residents by planning and leading engaging programs and special events that highlight their individuality and celebrate the joy of community living. Your innovation and positive energy will inspire both residents and staff as you foster a fun and inclusive environment. You’ll get to showcase your skills by developing partnerships within the community, ensuring rich participation, and creating a vibrant calendar of events each month. In this position, you will also lead your team to execute special programs while managing budgets and departmental supplies. A bachelor’s degree or related experience is preferred, but what truly matters is your passion for providing exceptional hospitality and your ability to engage with residents in a meaningful way. Join Senior Lifestyle and be a part of a company that believes in HEART – Hospitality, Excellence, Appreciation, Respect, and Teamwork – while you help make every day a little brighter for our community's seniors. We can’t wait to meet you!

Frequently Asked Questions (FAQs) for Director of Resident Programs Role at Senior Lifestyle
What are the main responsibilities of the Director of Resident Programs at Senior Lifestyle?

As the Director of Resident Programs at Senior Lifestyle, you will be responsible for planning and leading daily activities and special events tailored for our senior residents. This includes developing partnerships with community organizations, creating a monthly calendar of events, and overseeing the resident ambassador program. Your duties also involve fostering community engagement and ensuring that the programming aligns with our wellness model, which encompasses physical, social, emotional, spiritual, intellectual, vocational, and environmental wellness.

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What qualifications are needed to apply for the Director of Resident Programs position at Senior Lifestyle?

To be considered for the Director of Resident Programs role at Senior Lifestyle, candidates should possess a Bachelor’s degree from an accredited institution or have one to two years of relevant experience in event planning or community partnerships. Experience leading small or large group programs is advantageous, along with fluency in English for effective communication. Being tech-savvy, especially with platforms such as Microsoft Suite and social media, is also essential for this role.

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How does the Director of Resident Programs enhance the lifestyle at a Senior Lifestyle Community?

The Director of Resident Programs at Senior Lifestyle plays a crucial role in enhancing the lifestyle of our residents by planning creative, engaging programs that promote social interaction and physical wellness. By recognizing the individuality and preferences of each resident, you can create events that truly resonate with them, fostering a sense of belonging and community. Additionally, your ability to manage partnerships and innovative programming ensures that residents feel connected to both the community and each other.

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What is the working environment like for the Director of Resident Programs at Senior Lifestyle?

At Senior Lifestyle, the working environment for the Director of Resident Programs is vibrant, collaborative, and community-focused. You'll be surrounded by a supportive team who shares a common goal of enriching the lives of seniors through creativity and compassion. The role encourages autonomy, creativity, and leadership, allowing you to impact the community positively while maintaining a fun and respectful atmosphere for residents and staff alike.

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What benefits does Senior Lifestyle offer to the Director of Resident Programs and other employees?

Senior Lifestyle offers a comprehensive benefits package that includes health, dental, and vision coverage, retirement benefits, short-term and long-term disability plans, and paid time off. Additionally, all positions, including the Director of Resident Programs, have access to DailyPay, an innovative app that allows you to access your earned but unpaid wages anytime. Other perks include a supportive work environment and opportunities for professional growth within the organization.

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Common Interview Questions for Director of Resident Programs
What experience do you have in planning and executing community programs?

When answering this question, provide specific examples of programs you have planned, highlighting your creativity and leadership in the execution. Discuss how you tailored each program to meet the needs of residents, perhaps referencing feedback or outcomes that demonstrate the program's success.

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How do you handle unexpected challenges during a scheduled program or event?

In your response, reflect on your adaptability and problem-solving skills. Describe a situation where you faced a challenge and how you effectively turned it around, ensuring that residents continued to enjoy their experience despite any hiccups.

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Can you give an example of how you've fostered partnerships within the community?

When discussing partnerships, share specific examples of organizations or individuals you've collaborated with to enhance programming. Highlight how these partnerships benefitted the residents and created meaningful connections.

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How do you ensure participation and engagement from residents in programs?

Discuss your approach to building rapport with residents, perhaps mentioning strategies such as personalized invitations or feedback sessions that encourage participation. Illustrate how you've successfully boosted turnout in past programs.

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What strategies do you use to celebrate diversity and individuality in your programming?

Speak about your understanding of cultural diversity and inclusivity in community living. Describe particular programs you've designed that celebrate different cultures, identities, or interests, ensuring that every resident feels seen and valued.

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How do you utilize social media to promote community events?

In your answer, outline your experience with social media as a tool for community engagement. Offer examples of successful posts or campaigns you've created that resulted in increased participation or community interest, emphasizing your creativity and strategy.

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What experience do you have in budget management for community programs?

Discuss your experience managing budgets, providing examples of how you allocated resources effectively for the best outcomes. Highlight any experiences where you found creative solutions to stay within budget while providing impactful programs.

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How do you gather feedback from residents about programs and activities?

Explain your approach to collecting feedback, whether through surveys, informal chats, or suggestion boxes. Stress the value you place on resident input and how it guides your future programming decisions.

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Describe your leadership style in managing a team.

When asked about leadership style, convey how you lead by example, encourage collaboration, and provide mentorship. Discuss previous roles where you've successfully led a team and substantiated your style with examples of team achievements.

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Why do you want to work as the Director of Resident Programs at Senior Lifestyle?

Express your genuine passion for enriching the lives of seniors and how Senior Lifestyle’s values resonate with you. Share specific aspects of the organization that you admire and how you believe you can contribute to its mission.

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Every day Senior Lifestyle's caring team members purposefully brighten and enrich the lives of those we serve with dedication to our Core Values: HEART - Hospitality, Excellence, Appreciation, Respect and Teamwork.

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Full-time, on-site
DATE POSTED
March 12, 2025

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