Senior Parking and Traffic Control Officer - Department of Transportation

Senior Parking and Traffic Control Officer - Department of Transportation - (2301146)

Positions & Duties

Per the City’s COVID-19 Mandatory Vaccination Policy, the City requires all new hires to provide proof of vaccination as a condition of employment absent an approved medical or religious exemption. “Fully vaccinated” means the employee has received two doses of Pfizer, Moderna or Novavax or a single dose of Johnson & Johnson.

DOT is currently seeking to fill one (1) vacancy for the Senior Parking and Traffic Control Officer position.

The total salary range for the Senior Parking and Traffic Control Officer classification is $37.86 to $46.01 hourly or $78,748.80 to $95,700.80 annually. The actual salary shall be determined by the final candidates’ qualifications and experience.

The Parking Compliance Unit is a customer service focused group comprised of 51 Parking and Traffic Control Officer, 5 Senior Parking and Traffic Control Officer, 2 Parking Supervisors, and administrative staff. The Senior Parking and Traffic Control Officer position leads a 24x7 operation delivering parking services City-wide. The position focuses on providing oversight of Parking Officer activity. This position is required to work weekends and holidays. Key duties include but are not limited to:

• Encouraging parking turnover
  
• Improving vehicular, bicycle, and pedestrian safety
• Vehicle abatement
• Providing traffic control oversight during special events
• Overseeing staff performance, including development opportunities, training, and goal setting
• Scheduling and the deployment of staff to ensure that service delivery needs are met
• Reviewing and analyzing service deliveries and staff productivity
• Coordinating ride-alongs with PTCOs to evaluate performance
• Assisting in the planning of team building activities and meetings

More information on the typical duties can be found in the Class Specifications for Senior Parking and Traffic Control Officer.

Qualifications

Minimum Qualifications

EDUCATION: Completion of high school, or General Education Development (GED) Certificate, or California Proficiency Certificate.

EXPERIENCE: Two (2) years of experience requiring independent decision-making and considerable contact with the general public in parking control enforcement or a similar regulatory function.

ACCEPTABLE SUBSTITUTIONS: An additional year of education may be substituted for a maximum of one (1) year of work experience.

LICENSES/CERTIFICATES: Valid State of California driver’s license.

EMPLOYMENT ELIGIBILITY: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Competencies

The ideal candidate will possess the most desirable combination of training, skills, and experience, as demonstrated in past and current employment history. Desirable competencies for this position include:

JOB EXPERTISE: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Demonstrates:

• Knowledge of, and experience with, public infrastructure maintenance and construction practices
• Computer/technology proficiency sufficient to manage data and information relevant to the needs of the maintenance section;
• Ability to provide training to employees regarding vehicle and equipment operation, work processes and safe operating procedures, and safety policies.

COMMUNICATION SKILLS: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.

CONSTRUCTIVE ENERGIES: A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude; possessing the inclination to take appropriate action rather than waiting to be told what to do; examples of Constructive Energies include but are not limited to: enthusiasm, honesty, integrity, empathy, dedication, reliable, proactive, respectful, confidence, ethical, and a willingness to help others.

ANALYTICAL THINKING: Approaching a problem or situation by using a logical, systematic, sequential approach.

CUSTOMER SERVICE: Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.

DECISION MAKING: Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

LEADERSHIP: Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

TEAMWORK & INTERPERSONAL SKILLS: Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the job-specific questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process may consist of one or more interviews and a formal police background check.

This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.

1. What is the highest level of education you have completed?

• High School Diploma or equivalent (General Education Development [GED] Test or California Proficiency Certificate)
• College (1 to 29 semester units/ 1 to 44 quarter units)
• College (30 to 59 semester units/ 45 to 89 quarter units)
• College (60 to 89 semester units/ 90 to 134 quarter units)
• College (90 to 119 semester units/ 135 to 179 quarter units)
• College (120 or more semester units/ 180 or more quarter units)
• Associate’s degree
• Bachelor’s Degree
• Master’s Degree
• Doctoral Degree
• None of the above

2. Do you possess a current and valid Driver’s License authorizing operation of a motor vehicle in the State of California?

• Yes
• No

3. Please indicate how you meet the minimum qualifications for this position:

• I have two (2) years of experience requiring independent decision-making and considerable contact with the general public in parking control enforcement or a similar regulatory function.
• I have one (1) years of experience requiring independent decision-making and considerable contact with the general public in parking control enforcement or a similar regulatory function and one (1) year of additional education to be substituted for one (1) year of work experience.
• I do not have any of the above.

4. Please describe your experience that supports your meeting the minimum requirements for this position. In your response, please include the following: name of employer, duration of employment, full time or part time, and job duties.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

Submission of a resume is optional. However, submission of a resume in lieu of completing the education and work experience sections on the application or failing to answer all the questions will constitute an incomplete application and it will be withheld from further consideration.

Please note that applications are currently not accepted through CalOpps or any other third-party job board application system.

Other Requirements

DMV AUTHORIZATION FOR RELEASE OF DRIVER RECORD INFORMATION: As part of the conditional offer, all candidates will be required to complete and submit the DMV Authorization for Release of Driver Record Information form and will be enrolled in the Employer Pull Notice (EPN) program.

POLICE BACKGROUND CHECK: In addition, as a condition of employment, those selected are required to successfully complete the background investigation by the City of San Jose Police Department.

If you have questions about the duties of this position or the selection or hiring processes, please contact Natasha Stockfleth at Natasha.Stockfleth@sanjoseca.gov.

Additional Information

• 
  Link to Benefits page

• Link to California Equal Pay Act

The Senior Parking and Traffic Control Officer bargaining unit is OE#3.

To apply, please complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers. The application deadline is 11:59 p.m. (Pacific Time) on Monday, September 25th, 2023. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. If you do not receive the confirmation email, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or Human.Resources@sanjoseca.gov if you have any questions.

Job: Transportation

Schedule: Full-time

Employee Status: Regular

Job Type: Standard

Job Posting: Jul 28, 2023, 3:20:23 PM

Minimum Salary: 78,748.80

Maximum Salary: 95,700.80

Bargaining Unit 1: International Union of Operating Engineers