Radio Communications Supervisor - Public Works

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect, and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of the City's employees.

The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating, and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, and partnering with the community, and providing an excellent environment in which to work.

Salary Information

The total salary range for Radio Communications Supervisor classification is $116,712.96 - $142,178.40. This amount includes an approximate five percent (5%) ongoing non-pensionable pay. The actual salary shall be determined by the final candidate’s qualifications and experience.

Per the City’s COVID-19 Mandatory Vaccination Policy, the City requires all new hires to provide proof of vaccination as a condition of employment absent an approved medical or religious exemption. “Fully vaccinated” means the employee has received two doses of Pfizer, Moderna or Novavax or a single dose of Johnson & Johnson.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.

The Public Works Department is currently recruiting for a Radio Communications Supervisor to ensure the efficient and effective functioning of the City’s radio communication infrastructure. The ideal candidate will be providing direct supervision over assigned staff, and to ensure the work performed meets the city and state/federal-mandated standards and specifications. This position regularly works on tasks that are varied and complex, requiring considerable discretion and independent judgment. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to deliver services. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

The key responsibilities of the Radio Communications Supervisor may include:

• Supervises the day-to-day operations of the Radio Communications shop, including the design, installation, operation, maintenance and repair of fixed, mobile, and portable radios and radio sites, microwave, and wireless radio devices.
• Supervises staff to include prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; and providing hiring, termination and disciplinary recommendations.
• Coordinates unit project priorities and assists in the preparation of work schedules and timelines.
• Ensures that Federal Communications Commission rules and regulations are adhered to in the installation, maintenance and repair of radio and communication equipment.
• Research parts/materials/supplies and oversees and maintains inventory of parts/materials/supplies required to provide services.
• Calculates and manages budget requests for radio replacements and conventional system upgrades.
• Evaluates work orders and requests for installation and modifications; estimates costs; clarifies work orders; inspects jobs and equipment; approves and coordinates work orders.
• Consults with representatives of city departments regarding maintenance issues of communication systems; responds to public complaints of radio interference to electronic consumer products; investigates complaints of inoperative communication systems and makes necessary reports.
• Maintains accurate records, including an inventory of equipment serviced by the radio shop, a parts inventory, and a file of completed work orders.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices in radio communications engineering and administration in various areas including the public safety field and knowledge of basic electronics theory and electronic communications equipment; Citywide and departmental procedures/policies and federal and state rules and regulations.

Communication Skills: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.

Computer Skills: Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Knowledge of radio equipment programming software applications is desirable.

Teamwork and Interpersonal Skills: Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Planning: Acts to align own unit’s goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.

Problem Solving: Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Supervision: Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Additional Competencies and/or Desirable Qualifications

Possession of Federal Communications Commission (FCC) General-Class Radio-Telephone Operator's License OR an Association of Public-Safety Communications Officials (APCO) Certificate of Competency OR a National Association of Business and Educational Radio (NABER) Certificate is desirable.

Education: Completion of High School or equivalent (General Education Development [GED] test or California Proficiency Certificate).

Experience: Seven (7) years of experience in increasingly responsible radio communications systems installation, maintenance, and repair, including at least two (2) years of experience in the area of public safety communications AND at least two (2) years of lead or supervisory experience.

Acceptable Substitutions:

Completion of a 60 semester/90 quarter units coursework in electronics communications, electronic engineering, or closely related technical field of study from an accredited college or university AND five (5) years of experience in increasingly responsible radio communications systems installation, maintenance and repair, including at least two (2) years of experience in the area of public safety communications AND at least two (2) years of lead or supervisory experience.

OR

A Bachelor’s Degree from an accredited college or university in Telecommunications Management, Electrical or Electronic Engineering, or a closely related technical field of study AND three (3) years of experience in increasingly responsible radio communications systems installation, maintenance, and repair, including at least two (2) years of experience in the area of public safety communications AND at least one (1) year of lead or supervisory experience. There is no substitution for the two (2) years of experience in the area of public safety communications.

Licenses: Possession of a valid State of California Driver’s License.

Physical requirements

Possess ability to:

• Move between/within work areas, including but not limited to sitting, standing, and walking on various surfaces, turning, bending, grasping, and making repetitive hand movements;
• Communicate in person and over the telephone or radio;
• Maintain professional demeanor during interactions with staff, customers and the public;
• Operate, access, enter, and retrieve data using standard office equipment, including but not limited to a computer or tablet;
• Read printed materials and a computer screen;
• Lift, carry, push, and pull materials and objects up to 25 pounds, or heavier weights, in all cases with the use of proper equipment;
• Be exposed to moderate noise levels and controlled temperature conditions.

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Diana Gonzalez via email at diana.gonzalez@sanjoseca.gov.

City of San Jose Benefits
Department of Public Works

The application deadline is 11:59 PM on July 10, 2023. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or Human.Resources@sanjoseca.gov if you have any questions.