Senior PC Analyst/Help Desk

The New York State Unified Court System is seeking applicants for Senior PC Analyst to assist in our District Administrative Office in Nassau County.

Senior PC Analysts are assigned to courts, agencies, and administrative offices throughout the Unified Court System, where, under supervision of local court, agency, and administrative personnel, where they assist assessing PC training needs, training employees in the use of PC software and hardware, and assist in the analysis, design, development and enhancement of very large numbers of PC data processing systems in accordance with Unified Court System standards, policies, and procedures. Senior PC Analysts may assist in the supervision of PC Analysts, and in the development or review and evaluation of proposals for PC applications, resolve problems with the implementation and operation of computer equipment, software, and printers. Senior PC Analysts may assist with the diagnosis of PC network problems, and perform other related duties.

Assignment: This individual will participate in all areas of the Help desk. Senior PC Analysts are responsible for developing, organizing and conducting training sessions in the use of PC software and hardware. They are responsible for keeping records and other documents relating to inventory and maintenance contracts. They lead equipment deployments and coordinate hardware replacements. Senior PC Analyst's will assist in monitoring and tuning systems to follow "best practices" as defined by the Nassau County and the Office of Court Administration. A working knowledge of Office 365 application suite, SCCM and SharePoint is preferred. The incumbent may be assigned to work on projects involving database conversions, the installation and maintenance of IP phones, IP cameras, and court facility renovations. They will work on assigned projects and complex issues with the LAN Staff. Incumbent must have a valid NYS Driver's License as travel will be required within the county.

Qualifications:

Bachelor's degree in computer science from an accredited college or university and three (3) years of experience using software such as Microsoft Office Suite including Excel, Word, PowerPoint and SharePoint, Filemaker, and C++; or An equivalent combination of education and experience.

Please view the full employment announcement at:

10320.pdf (nycourts.gov)

Salary: $ 71,748

Location pay: $ 4,635

Computer Support Technician, Help Desk Technician, IT Support, Hardware Technician

Location: Nassau, NY

Job Type: Full-time

Pay: $71,748.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Work Location: In person