Job details

Senior People Ops Manager

We started Novo to challenge the status quo—we're on a mission to increase the GDP of the modern entrepreneur by creating the go-to FinTech platform for small businesses (SMBs). Novo is flipping the script of the FinTech world, and we're excited to lead the small business FinTech revolution.

We are looking for people of character. Pragmatic and capable people who want to see their work drive better outcomes for small businesses — the backbone of our economy. You will join our team and work on the building blocks of everything Novo ships.

Why Novo?

Novo is a rapidly growing series B fintech startup with a mission-driven team that's passionate about helping every small business in America
Positive, inclusive, supportive culture cheering you on your journey
We work with very new technologies and architecture patterns
We provide learning and development budgets to help you grow and bond with your team
Able to work from the office 3+ days per week
Offices in NYC, Miami, Delaware, India, and Colombia

We are looking for a Sr. People Ops Manager who understands how to coach managers on challenges, select and implement HR systems and processes, create and document HR programs and juggle multiple priorities at once. If you're passionate about creating a diverse and inclusive great place to work then we want to chat. Are you ready to revolutionize the small business banking industry with us?

About the Role:

This person will assist the Director of People in implementing and running HR programs, global HR systems, and managing the full employee lifecycle. Given these responsibilities, the person in this role will work across all functions, levels and locations. This role is ideal for someone who wants to eventually become a Director or VP of People.

Requirements for the Role:

5-7+ years of experience in HR, ideally with 3+ years working as a generalist
Experience selecting and implementing HR systems for a company of 100+ employees
Experience with benchmarking compensation against the market and level setting across functions
A love for feedback, a hatred for formal performance reviews
Thrives in a fast-paced, growing environment
Extremely positive and can-do attitude
High emotional intelligence
Strong attention to detail
Ability to do some travel to other offices and for company events

How We Define Success:

Overall success is creating a distraction-free environment so people can do their best work
There are clear lines of communication across all of the People team functions (people ops, recruiting, facilities, and internal communications) and with Finance and IT
Employees understand what their goals are, how they are performing, and what they need to do to develop their careers
The right people have access to the right tools and information to be able to run their own reports related to people
We automate where possible

Nice To Have, but Not Required:

Ideally have worked in both a large, established company and startup environment in a people team role
Experience supporting teams across multiple states, in particular in NY and FL

Salary Range (NYC): $135,000-$145,000 annualized salary. This range is not inclusive of discretionary bonus or equity package, offers to be determined based on experience, education and skill set. The range for this same position may be lower or higher in markets outside of New York City.

#LI-Hybrid #LI-DB1

Novo values diversity as a core tenet of the work we do and the businesses we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Novo Glassdoor Company Review

4.3