Senior Product Manager, Credit Data (Remote) TEMPORARY POSITION

Job Description

PLEASE NOTE: THIS POSITION IS BEING OFFERED AS A TEMPORARY ASSIGNMENT AT NORDSTROM. THE EXPECTED DURATION OF THIS TEMPORARY ASSIGNMENT IS 18 - 24 MONTHS.

The Senior Product Manager is a key member of the Nordstrom Product Management team, championing the customer experience evolution through data-driven insights using a variety of qualitative and quantitative inputs and delivering key features, functionality and programs for Nordstrom. Product Management is responsible for making sure we build the right products and features for our customers and business. To accomplish that, product managers plan the product roadmap and prioritize the applicable technology backlog, lead product discovery, and measure and communicate results of the feature portfolio in production, all while ensuring stakeholder alignment.

As a Senior Product Manager, Credit Data (TEMPORARY), youll rationalize and prioritize credit data solutions; including enablement of new business capabilities and driving modernization & maintenance of credit data systems. As a member of the credit product and data team, youll provide product support which will enable compliance, new strategies and service implementations as well as stabilization and maintenance of the Credit Data Warehouse.

A day in the life…

Solid practitioner of the following competencies, requiring some day to day management support:

• Define, measure, and monitor key KPI’s for product specific features

• Drive root cause analysis on KPI performance

• Evaluate competitor experiences

• Prioritize feature opportunities and develop annual backlog

• Partner with UX, Research, and Engineering on feature design

• Work with engineering during feature development to ensure feature objectives are maintained

• Develop a/b testing plan with analytics where appropriate

You own this if you have…

• 
  5+ years of product management experience, primarily with customer-facing applications/experiences/UIs, with technology, banking, financial services or ecommerce company preferred

• Experience with retail loyalty programs is a plus

• Experience supporting customer support application experiences is a plus

• Bachelors’ degree in math, statistics, finance, economics, or related quantitative discipline is required

• Ability to define, measure and analyze processes to identify improvement opportunities

• Technical background and understanding of software development principles, including a/b testing

• Experience pairing closely with UX to understand customer journeys, happy paths, unhappy paths and creating end to end, loyalty driving experiences

• Ability to build relationships cross-functionally with multiple teams from areas such as Analytics, Engineering and User Experience

• Strong interpersonal, oral and written communication skills

We are able to offer remote work consideration for qualified positions in all states in the US with the following exceptions: AR, MS, MT, NE, NH, ND, SD, VT, WV, and WY.

#LI-Remote

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We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

California: $114,000 - $201,500 annually, Colorado: $114,000 - $176,500 annually, Nevada: $114,000 - $176,500 annually, New York: $114,000 - $201,500 annually, Rhode Island: $114,000 - $176,500 annually, Washington: $114,000 - $201,500 annually