Job details

Senior Product Owner, Clinical

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

Availity is a Healthcare IT company headquartered in Jacksonville, FL, with additional offices in Indianapolis, IN, and Bangalore, India, and a significant remote workforce throughout the US. Availity is the nation’s largest health information network, connecting over 2 million providers with health plans nationwide and processing more than 12 billion transactions a year, and growing! We work collaboratively with health plans and providers to disrupt an antiquated healthcare system by offering solutions that solve core issues in how these stakeholders communicate. Availity also provides revenue cycle management solutions to help providers, hospitals, and health systems receive accurate, timely payment for their services.

As the premier healthcare engagement platform, our mission is to create connections and deliver products that help healthcare businesses succeed. We connect, delight, and empower the nation’s premier healthcare ecosystem, providing multi-stakeholder solutions that simplify the business relationship between providers and health plans.

Availity recently formed a Clinical Business Unit and Center of Excellence that operates at the exciting intersection of healthcare solutioning and information technology. This highly innovative team is growing and looking to establish a brand-new solution to support health plans who are seeking to exchange health information and comply with the CMS recently proposed payer-to-payer government mandate.

Reporting to the Clinical Connectivity Senior Product Line Manager, the Payer-to-payer Senior Product Owner will be a key member of the Connectivity product team, responsible for setting the vision for and defining the new payer-to-payer solution offering. The Senior Product Owner will support the Clinical Connectivity product team, working with dedicated scrum teams to shape the product roadmap (specifically for the Payer-to-Payer clinical data exchange use case), define project scope, and lead the overall roadmap execution efforts. As one of the key leaders in product development, you will represent the voice of our payer customers to inform the requirements and design of product features and technical features that the team will develop. You will have a deep understanding of payer customers and user segments and help prioritize feature development for each product release.

As an Availity Senior Product Owner, you are the domain specialist who owns and drives the vision for the product development project. You are the single person ultimately responsible for its success. In this role, you represent the business in the scrum team and work with user groups and stakeholders to determine what features will be in each product release. As the bridge between the Product Manager and the delivery team, you must align both parties to a common goal while aggressively managing stakeholder expectations. You define what success means for the team and the product while facilitating the Customer Team process and serving as their spokesperson. In this exciting new role, you will be charged with building and growing a brand new and exciting solution with some of the preeminent health plans in the country.

Sponsorship, in any form, is not available for this position.

Why you want to work on this team:

The product this team works on is a new and innovative solution we are bringing to market in close partnership with some of the largest health plan leaders in the country
This team is highly collaborative and constantly engages with each other both on team and individual efforts to ensure project execution and team success
The team is highly visible with our customers and has many opportunities to be part of discovery and driving innovation and vision through to final product in a structured way
Product Owners on this team will be exposed to the full product lifecycle inclusive of understanding clinical data exchange, FHIR and EDI, as well as participate in product marketing planning to achieve growth targets

To be qualified for this position:

2-5 years of experience working in a healthcare technology role, ideally in a Product Owner position
2 years of experience working with FHIR product development and the Hl7 FHIR standard
Experience working in Agile product development / leading agile ceremonies
Possess excellent communication skills: written and oral as you will be expected to engage with customers and internal teams daily
Experience in gathering gather technical and functional requirements and delegate effectively
Strong analytical skills
Willingness to be adaptable and are flexible to changing priorities
Proven track of having a positive attitude and creativity in generating solutions

You will set yourself apart:

You are a self-starter
You have general business intelligence with the ability to articulate plans and recommendations backed by data
You have experience with Jira and Confluence
You have a continuous improvement mindset and are ready to make our processes better

You will be:

Creating compelling documentation that reflects what we are building, why we are building it, and how it links to business needs, refining requirements into actionable definitions
Tracking CMS government regulations and Hl7 industry workgroups related to payer-to-payer data exchange, gathering and documenting requirements to further inform our payer-to-payer solution build
Participating in and at times leading numerous weekly meetings with internal and external stakeholders
Providing status updates of issues and progress
Supporting scrum teams in building and maintaining our payer-to-payer solution
Leading calls, facilitating key deliverables, UAT as part of delivery process, etc.
Maintaining ranked order of backlog of user stories and product defects based on business value
Participating in agile standups/ceremonies, refinement, and maintaining the backlog and writing user stories
Lead and communicate the release plan
Work with Support, Implementation and Client Services to manage escalations from client report issues
Engaging with development to commit backlog items to spring deliverables (negotiate on what gets put in each sprint)
Analyzing current pricing and packaging and making recommendations to improve offering
Handling reporting and analytics and making recommendations accordingly
Assisting defining onboarding and improve workflows
Supporting multiple, concurrent projects as needed

Availity culture and benefits:

Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here!
We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates.
Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.
Availity offers a robust total rewards package that is competitive and meaningful. We offer a competitive salary and bonus structure. We offer two different types of medical plans: a HDHP plan that has the lowest permitted deductible allowed by the IRS with a generous HSA company contribution and a PPO plan with a low deductible and out of pocket maximum. In addition, Availity offers two dental plans including orthodontia care (even for adults), vision, Employee Assistance Program (EAP), pet care, legal/ID shield services and a 401k match program that you can take advantage of on day one!
We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
Interested in furthering your education? We offer education reimbursement!
Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Each associate has 1 paid day per year to volunteer at the non-profit charity of your choice.

Availity perks for remote, hybrid and office-based associates:

We offer a flexible working environment! Whether you are a fully remote associate or one that enjoys a hybrid or fully onsite approach we are flexible to help ensure you have a working environment to thrive in!
Don’t feel like going too far to eat? We occasionally have food trucks at our Jacksonville Office as well as food available for purchase in our cafe and an onsite café next to our Indianapolis office
We also have onsite Fitness Centers with showers for our Jacksonville & Indianapolis offices and an annual Wellness reimbursement you can use for a gym membership, classes, sports activities, etc.
We appreciate work/life balance! Need to get a quick break in between meetings? We offer online Yoga, virtual total body condition classes, step challenges, and health and wellness courses and in our Jacksonville office, we have Ping Pong, Foosball, Arcade games, and XBox to help you decompress – and we have a massage therapist onsite once a week for a little relaxation too
We’ve got you covered with free coffee, lemonade and tea anytime you want in Jacksonville

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

Recruiter Phone Screen
Video Interview with Manager
Panel Video Interview
Video Interview with Chief Product Officer

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at

http://www.dhs.gov/e-verify

By Availity

At Availity, we’re in relentless pursuit of simple and efficient solutions for a sustainable healthcare system. And each solution is a result of the collaboration and dedication of our talented, curious, and passionate teams. We wouldn’t want it a...

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FUNDING

Private

INDUSTRY

Information Technology Support Services

TEAM SIZE

501-1000

LOCATION

Hybrid, based in Jacksonville, FL

DATE POSTED