Senior Sales Process and Technology Manager

Senior Sales Process and Technology Manager

We have an excellent opportunity for you to join Fastly as the Senior Sales Process and Technology Manager in this newly created position you will drive excellence across all Sales Operations core competencies, including Data Governance & Quality, Selling Systems & Processes (CRMs), and Metrics & Dashboarding.

The position will interact with all levels of the Revenue team and collaborate with other functions , including Finance, Operations, Marketing & IT. Your responsibilities will include:

• Effectively manage the planning, development and implementation of all sales processes while serving as a liaison to communicate and bridge internal and external customer needs into a robust infrastructure
• Proactively partner and coordinate with IT to support Internal & External Customer support requirements
• Project leader of key development and strategic projects
• Identify gaps in existing Sales Operations infrastructure, provide constructive and analytical feedback and drive change through process and system change
• Manage the global overhaul and re-engineering of the organization's Quote to Order processes
• Drive and foster a sales environment of automation and enhanced systemic processes
• Sales Process governance
• Ensure the Revenue teams are running as efficiently and productively as possible

Work Hours: This position will require you to be available during core business hours

What you will bring to the team is:

• Ten (10+) years technical sales management experience, supporting and integrating sales business processes, ideally involving CRMs and program management
• Bachelor's degree required
• Ability to work cross-functionally both internally and externally to influence key stakeholders
• Ability to think critically, troubleshoot and solve problems with confidence
• Ability to implement strategies, oversee collaboration, and define success metrics
• Excellent attention to detail and exceptional communication skills on an international stage
• Strong IT background desirable, with emphasis in SalesForce, CPQ, Looker and CLari

Work Location(s) & Travel Requirements

This position is based out of Fastly's San Francisco office. Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.

This position may require travel as required by your role or requested by your manager.

Salary

The estimated salary range for this position is $122,280 to $179,820.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly's equity and discretionary bonus programs.

Benefits

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

• We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), an open vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2023, we offer 10 paid local holidays, 11 paid company wellness days.