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Senior Systems Engineer

Come for the culture, grow your career, and enjoy the journey
When you join PROS, you’re joining a community of people who genuinely care – about their work, communities, customers, and each other. We empower our teams to be their best from anywhere, and trust that wherever you are, you’re going to bring your best self and do your best work.
We take care of our people so you can focus on our customers, business priorities and the important things outside of work. We prioritize flexibility and wellbeing to help our people:
  • Rest: Quarterly Recharge Days, company-wide mental health holidays to unplug
  • Reset: Work Well Wednesdays, a ‘quiet’ day to help prioritize focused work with minimal distractions
  • Recharge: Trusted Time Off (US) so you can plan for the time you need when you need it
  • Reap rewards: Competitive benefits and compensation packages, including paid maternity and paternity leave, adoption and IVF benefits, baby bucks, 401(k) match, pet insurance and more
  • Reach your full potential: Leadership training, dedicated people leader programs and resources, Learn and Connect cultural series, active Employee Resource Groups
We celebrate and embrace different views and ideas, and all play a role in fostering an inclusive environment that encourages and protects diversity of thought. Our inclusive culture is one of the reasons we’re a Great Place to Work.
Our customers tell us over and over that they ultimately choose PROS because of our people. They love our solutions, but at the end of the day, they don’t choose our technology—they choose us. And that is the ultimate compliment.
We invite you to join our team and grow your career at PROS! Help us shape the future of how companies compete and win in their markets!
The Company - PROS:
PROS Holdings, Inc. (NYSE: PRO) is leading the shift to modern commerce, helping competitive enterprises create a personalized and frictionless experience for their customers. Powered with Dynamic Pricing Science, PROS solutions make it possible for companies to price, configure and sell their products and services with speed, precision and consistency across all sales channels. Our customers lead their markets across more than 10 sectors, and benefit from 30 years of accumulated knowledge and data science infused into our purpose-built solutions. PROS drives more than 200 million prices and 1.7 billion forecasts every day for enterprises in more than 30 industries around the globe. Our mission is to help companies and the people who work for them outperform. To learn more, visit
www.pros.com
.
A Day in the Life of the Senior IT Systems Engineer – About the role:
  • Design, deploy, and maintain cloud infrastructure solutions focused on Microsoft, including MS Azure, IaaS, PaaS and SaaS.
  • Support and maintain IT development environments and critical infrastructure such as SCCM, Azure AD, Azure VDI, on prem AD, MFA, DHCP, DNS.
  • Work independently with little supervision on day-to-day tasks, receiving general instructions on new assignments.
  • Develop and document IT infrastructure solutions following the industry leading standards in Information Security.
  • Document the organization’s existing systems and technology portfolio; make recommendations for improvements and/or alternatives.
  • Where applicable, design, develop, and oversee implementation of end-to-end integrated systems.
  • Participate in on-call rotations as an escalation point.
Required Qualifications - About you:
We are looking for candidates who possess the rare combination of the following achievements, skills, and behaviors:
  • Extensive experience in cloud infrastructure solutions such as Microsoft Azure, Azure AD, Azure VDI, Azure MFA, Azure SSO and Azure DR.
  • Proven experience with Microsoft SCCM and Microsoft Azure.
  • Proven experience in systems and cloud design and developments.
  • In-depth understanding of data and information security as well as the applicable data confidentiality norms and regulations.
  • Excellent analytical and problem-solving skills.
  • Excellent technical support documentation skills.
  • Strong interpersonal and communication skills.
  • Ability to quickly learn, understand, and adopt new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.
  • Ability to adapt in a dynamic work environment, prioritize work, and make independent decisions.
Preferred Qualifications
  • Certification or demonstrated knowledge of ITIL foundations.
  • Industry leading certifications for Cloud/IaaS/SaaS/PaaS are considered strong advantage.
Education
  • Bachelor’s Degree in Computer Science, Network Engineering, Information Technology, or equivalent industry experience.
Key characteristics and skills for success
  • Ownership
  • Innovation
  • Care
  • Continuous learner
  • Team player
Imposter syndrome is a real thing, and we don’t want to miss great candidates because of it so please apply — we’d love to hear from you
Per PROS policy, employees are not required to be vaccinated. We have health and safety measures in place at our office locations to create a safe space for in-person collaborate with colleagues.
About our hybrid workplace
Most work activities are performed in a home office or office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and complex situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and verbally), comprehend business terminology and interpret data.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this position. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
About PROS
We help customers in the travel and B2B markets optimize every shopping and selling channel. Fun fact – We were the first company to use data science to solve problems for the airline industry, and 35+ years later, we continue to help customers find new and innovative ways to solve problems with our solutions.
PROS Holdings, Inc. (NYSE: PROS) is leading the shift to modern commerce, helping competitive enterprises create a personalized and frictionless experience for their customers. Powered with Dynamic Pricing Science, PROS solutions make it possible for companies to price, configure and sell their products and services with speed, precision and consistency across all sales channels. Our customers lead their markets across more than 10 sectors, and benefit from 30 years of accumulated knowledge and data science infused into our purpose-built industry solutions. PROS drives more than 200 million prices and 1.7 billion forecasts every day for enterprises in more than 30 industries around the globe. Our mission is to help companies and the people who work for them outperform. To learn more, visit pros.com.
Why PROS?
PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.
This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.
Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.
Work Environment:
Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

PROS mission is to help people and companies outperform by enabling smarter selling in the digital economy. We’ve developed our predictive and prescriptive guidance over decades of testing in complex, real-world business cases, and our team of exp...

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DATE POSTED
July 21, 2023

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