Senior UX Designer

ATPCO is the foundation of flight shopping, providing pricing and retailing data, tools, and services to 500+ airlines, global distribution systems, sales channels, and technology companies. ATPCO links the entire airline community together, collaborating to develop industry standards for airline distribution and end-to-end technology solutions. From shopping to settlement, ATPCO solutions work seamlessly across existing, new, and evolving technologies and methods. Airline-owned and reliably supporting air travel for more than 55 years, ATPCO is everywhere people buy flights.

Employees are eligible for our benefits package including employer matched 401(k), group health insurance and wellness programs, paid time off, tuition reimbursement, standby flight program and employee collaborated work and life standards.

We consider qualified applicants for employment without regard to race, gender, age, color, religion, national origin, citizenship status, marital status, disability, sexual orientation, protected military/veteran status, gender identity or expression, genetic information, marital status, medical condition, or any other legally protected factor.

As a Senior UX Designer, you will work within a development team and collaborate with Product Managers, Engineers, and other business stakeholders to help us build and create simple solutions for the airline industry. We are looking for a seasoned UX thinker with a solid portfolio to help us develop the next iteration of ATPCO’s products.

You Will:

• Iterate on current state product experiences by applying user-centered design thinking to optimize existing capabilities and bring new features to users
• Collaborate with Product Managers and Engineers throughout the software development process while advocating for user needs to ensure customer outcomes are achieved
• Facilitate exploratory working sessions with cross-functional team members
• Apply a build-measure-learn approach and other proven frameworks to product innovation
• Partner with UX Researchers to validate design decisions and uncover actionable insights
• Communicate the user experience at various stages of the design process with wireframes, flow diagrams, information architecture diagrams, mockups, and high-fidelity prototypes
• Develop an operating rhythm with Product and Engineering stakeholders to ensure all perspectives are considered throughout the design process
• Perform heuristic evaluations, A/B tests, journey mapping, and other UX exercises to obtain learnings that can be integrated into ongoing enhancements
• Review user behavior analytics to determine if designs are making a measurable impact on the user experience
• Present in-progress work to UX peers and stakeholders and synthesize feedback into the design path forward
• Build a strong understanding of ATPCO systems, product portfolio, and the airline data ecosystem

The Ideal Candidate:

• Prior work experience in product design or UX
• Significant experience in successfully implementing Best in Class design and development practices
• Experience designing across multiple platforms and working with technical and design teams to create user flows, wireframes, and building user interface mockups and prototypes
• A record of successful delivery of software applications as an individual, team leader, or development manager
• Demonstrated experience in tracking project and program status, metrics, and analyzing details to determine trends and measures
• Experience delivering custom software within a Product focused environment
• Solid understanding of Service Oriented Architecture, Continuous Integration, and Delivery environment is preferred
• Portfolio highlighting multiple projects and direct contributions within those projects
• Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or related field

All your information will be kept confidential according to EEO guidelines.