SOC Team Lead

SOC Team LeadJob ID2024-4537TypeRegular FTEResponsibilitiesThe SOC Team Lead is responsible for day-to-day operational assistance of the security operations team. Primary duties include assistance with case load balancing, acting as an escalation point for operational and technical questions, delivering on customer requests and attending internal or customer-facing meetings as required by the business, participating in interviewing team candidates, and provide overall mentoring and support of junior level analysts to help the team succeed. Your success in this role is determined by your ability to collaborate, self-start, follow up, give and provide feedback, and provide excellent customer service to both internal and external stakeholders.This position requires working onsite at our Downers Grove, IL headquarters to assist and collaborate with other team members regularly.Qualifications5+ years of experience as a key member of a security operations team (SOC, Incident Response, Threat Intel, Malware Analysis, IDS/IPS Analysis, etc.)The candidate must meet and uphold CJIS requirementsCustomer-first mindset with strong written, verbal, and interpersonal communication skills along with the ability to work in a highly collaborative environment as this is a customer facing roleStrong ability to translate technical concepts and information into a form easily consumed by non-technical stakeholdersStrong ability to self-direct, learn new things, think creatively, and adapt to new requirementsDemonstrated strong initiative to proactively research new threats and stay current with the industry threat landscape and ability to translate that knowledge into practical applicationStrong adherence to defined workflow and processesAbility and confidence to exercise best judgment when the response is not well-definedThe candidate follows an automation-first mindsetUnderstanding of complex Enterprise networks (EDR, routing, switching, firewalls, proxies, etc.) including previous MSSP experience.Experience with Security Operations Center network event analysis and/or threat analysis is requiredExperience in SIEM, network, and/or host-based analysis and investigations is preferredPrevious experience in an MSSP or equally highly collaborative environment is preferredCyber Security focused certification (Network+, Security+, CCNA, GCIA, GSLC, GSTRT, GSOM, CCSP, CISSP, or equivalent in security operations leadership or cyber defense, with a preference to the former) is preferredAbility to analyze endpoint, network, and application logsStrong knowledge in operating systems and their architectures and system internalsA valid driver's license and proof of vehicle insurance will be requiredLegally authorized to work in the US without sponsorshipMust demonstrate a "can-do" attitudeWe focus on candidates that display our "ACE" factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.What you get:We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Employee Assistance Program, Two weeks vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and discounts for local event entertainment and health clubs.OverviewMOTIVATED.....make IT happen!Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!About Us:Sentineldelivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Detroit, Lansing, and Grand Rapids, MI; Milwaukee, WI; Denver, CO; and Fort Lauderdale, FL.If you are MOTIVATED... you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at www.sentinel.com/careers.As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.Sentinel is proud to be an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.Need help finding the right job?We can recommend jobs specifically for you!Click here to get started.Original job SOC Team Lead posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.