Technical Writer II/III

As a Technical Writer II/III at Serán BioScience, your primary responsibilities will involve authoring and reviewing critical documentation such as SOPs, validation protocols, and analytical reports. You'll be actively involved in ensuring that all documents adhere to rigorous GMP standards while collaborating with managers and internal teams to maintain consistency in policies and procedures. Additionally, you'll participate in audits and potentially assist in the scheduling of analytical validations.

To qualify for the Technical Writer II/III position at Serán BioScience, you should have a bachelor's degree in a scientific discipline like chemistry, physics, or engineering. The role requires a minimum of three years of GMP experience and at least two years of laboratory experience with a strong emphasis on document authoring and review. Proficiency in Microsoft Office Suite and exceptional writing and communication skills are also essential for success in this role.

The work environment at Serán BioScience is collaborative and fast-paced, making it ideal for those who thrive on teamwork. You will often engage with the Analytical Development, Project Management, and Quality Assurance teams, contributing to a culture of open communication and shared goals. Located in Bend, Oregon, you can expect a pleasant outdoor atmosphere that complements a productive work experience.

Serán BioScience is committed to the professional growth of its employees, including Technical Writers II/III. You will have opportunities to participate in ongoing training and development programs relevant to the pharmaceutical industry. Additionally, regular feedback and project collaboration with cross-functional teams will allow you to sharpen your skills and expand your knowledge within a supportive community.

Serán BioScience offers a comprehensive benefits package for its Technical Writer II/III position. Employees enjoy over four weeks of paid time off annually, employer contributions to retirement plans after 90 days, and various health insurance options. Additional benefits include coverage for basic life and long-term disability insurance, an Employee Assistance Program, and even pet insurance to ensure the wellbeing of our employees and their families.

In preparing for your interview, consider sharing specific examples of documents you’ve authored or reviewed, highlighting your attention to detail and adherence to GMP standards. Discuss the types of documents you’ve worked on and any challenges you faced during the review process, emphasizing how you resolved them effectively.

When asked about managing tight deadlines, emphasize your time management skills and provide specific strategies you use, such as prioritizing tasks, breaking projects into manageable phases, and collaborating with team members to ensure efficiency. Share a real-life example where you successfully met a tight deadline.

For this question, prepare to discuss a complex concept you translated into reader-friendly language. Detail your process, how you identified your audience's needs, and the steps you took to make the information accessible without sacrificing accuracy.

In your response, highlight your approach to ensuring accuracy, which may include rigorous review processes, cross-checking with established protocols, and soliciting feedback from peers. Stress the importance of continuous learning to stay updated with industry regulations.

Discuss your interpersonal skills and how you foster open communication, set clear expectations, and use collaboration tools effectively. Share specific instances where your collaboration positively impacted project outcomes.

Emphasize the importance of a Technical Writer in facilitating clear communication and ensuring that critical information is documented accurately. Explain how your role can impact project timelines and compliance with industry regulations by providing well-prepared documentation.

In your answer, illustrate your openness to constructive criticism and your approach to incorporating feedback. Mention how you view feedback as an opportunity for growth and how you manage discussions to ensure clarity of expectations.

Detail your past experiences participating in audits or inspections. Discuss how you prepared for these events, your role in ensuring compliance during the audit process, and any specific instances where your documentation played a critical role.

Share your familiarity with tools like Microsoft Word, Adobe Acrobat, or any specialized software relevant to technical writing. Discuss how these tools enhance your efficiency and allow for collaboration, version control, or compliance checks.

To answer this question, convey your dedication to professional development. Mention resources you utilize, such as training programs, industry publications, and connections within the professional community, demonstrating your commitment to staying informed.