Head of Product, Hardware

What you’ll be doing

Own the product vision and roadmap for the current and future generations of delivery robots (from their capabilities, design, to cost) as well as the support products for daily operations (from charging and data offloading to deployment improvements). 

Work cross functionally with every stakeholder from Operations, Hardware engineering, Software, and Design to urban policymakers to define the opportunities, measure performance, and iterate.

Responsibilities

• Own the cross functional roadmap for hardware features that push forward the robots’ delivery capabilities, safety while balancing the need to scale and cost down

• Develop requirements, user stories, and acceptance criterias that distill real world events, stakeholder feedback, technical trade-offs, and data analysis into actionable features  

• Inform the next generation of robots by setting requirements from cargo capabilities to sensor capabilities to speed, steering, and beyond

• Own the roadmap for auxiliary products that help operations scale 1,000s of robots into new Operational Domains (from charging to secure storage)

• Help inform new sensor selection based on business requirements and partnership needs

Qualifications

• 7+ years shipping features, products, and/or product lines as a Technical Product Manager/Product Owner with experience in Autonomy and/or Robotics or IoT devices

• Excellent communicator with the ability to quickly craft requirements that concisely articulate the problem and approach  

• Experience partnering with diverse Engineering disciplines from hardware to software

• Technically fluent and a fast learner who will be comfortable discussing technical approach and tradeoffs  

• Passionate about diving into the data with experience using data to drive new feature development and post-launch optimizations

What makes your standout

• Experience with autonomous vehicles, robots, or drones

• Experience with safety-critical systems

• Hands-on experience with hardware and physical prototyping

Hiring locations

Currently, we are only hiring US and Canada residents, even for remote jobs.

More about us

Serve Robotics is the team that created the Postmates delivery robot and brought it to life in LA, completing tens of thousands of deliveries in LA’s busiest neighborhoods. Now we're an independent company growing rapidly in order to connect people with what they need via robots designed to serve people.

We are proud to be an equal employment opportunity and affirmative action employer. Qualified applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

See Serve in action

Serve at TED 2020 main stage